Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD + MiniDump - Please help on analysis

14 Jun 2010   #1
sheperson

Windows 7
 
 
BSOD + MiniDump - Please help on analysis

Hi everyone.
I have been using Windows 7 for a long time now, and recently I am facing BSOD.
I had an old 160 GB IDE HDD on my system, which was out of order, so I replaced it with a new 500 GB SATA one. Then I installed Windows 7 on the new HDD, but since then I am getting BSOD.

I have had 6 BSODs in the las t 8 hours.
I wonder if anyone could help me to find the cause of the problem.
I have attched two of the minidump files.
------------------
And I have a suggesstion:
If anyone could write a post describing how to analyze minidump files and made it sticky, it would help many users.

Thanks in advance.


My System SpecsSystem Spec
.
14 Jun 2010   #2
dyako

Windows XP x86 & Windows 7 x64
 
 

Hi guy,
use this small program, I hope that it can be useful!

BlueScreenView
My System SpecsSystem Spec
14 Jun 2010   #3
usasma
Microsoft MVP

 
 

dyako - please don't host your own copy of a program without permission and without giving credit to the author. In this case the program is BlueScreenView by Nir Sofer of NirSoft - freeware utilities: password recovery, system utilities, desktop utilities
********************************************************************
There's plenty of stickies at the top of this forum here: Crash and lockup debug 'How To' - Windows 7 Forums
The how-to that I developed is here (of course I prefer it!): WinDbg Analysis Report
But, the gist of this is that BSOD analysis is a lot of work and requires a lot of experience. If you'd like to learn, just hang out here and ask questions about what we're doing.

There are 2 memory dumps - a STOP 0x124 and a STOP 0xFE
The STOP 0x124 error info is here: BSOD Index
Suggestions for troubleshooting STOP 0x124 errors are here: https://www.sevenforums.com/crash-loc...-what-try.html

The STOP 0xFE error info is here: BSOD Index
This is an error that points to your USB drivers

So, what sort of USB devices do you have plugged into your system?
Have you checked Device Manager to see if there are any problems - especially with USB devices?
What else have you done to your system recently?

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:
Quote:
How To Find Drivers:
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers. Please pay particular attention to any dated 2008 or earlier. Those from 2004 and 2005 are just plain dangerous!!!:
Code:
adfs.SYS     Thu Aug 14 10:57:15 2008 - Adobe File System Driver - http://www.carrona.org/dvrref.html#adfs.SYS
HSF_USR.sys  Mon Aug 08 17:52:09 2005 - SoftK56 Modem Driver by Conexant   Systems - http://www.carrona.org/dvrref.html#HSF_USR.sys
mdmxsdk.sys  Wed Mar 17 15:04:10 2004 -    Conexant Modem Diagnostic Interface x86 Driver - http://www.carrona.org/dvrref.html#mdmxsdk.sys
USR_BSC2.sys Mon Aug 08 17:52:15 2005 - Conexant                              SoftK56 HSF_HWB2 WDM driver - http://www.carrona.org/dvrref.html#USR_BSC2.sys
USR_MDMV.sys Mon Aug 08 17:52:54 2005 - Conexant                              SoftK56 HSF_DP driver - http://www.carrona.org/dvrref.html#USR_MDMV.sys
BSOD BUGCHECK SUMMARY
Code:

Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Jun 14 14:47:05.960 2010 (UTC - 4:00)
System Uptime: 0 days 1:08:51.379
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  SearchFilterHo
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Jun 14 13:23:04.778 2010 (UTC - 4:00)
System Uptime: 0 days 0:01:58.197
BUGCHECK_STR:  0xFE
PROCESS_NAME:  System
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ
  
  
 
My System SpecsSystem Spec
.

14 Jun 2010   #4
sheperson

Windows 7
 
 

Thanks usasma.
That was a good reply.
I think I had a problem with my clock and BIOS settings. I loaded optimized defaults in the BIOS and the problem has gone (at least till now).
I should just wait to see if I will have BSOD again or not.

Thanks again for your answer.
My System SpecsSystem Spec
18 Jun 2010   #5
sheperson

Windows 7
 
 

Hi,
Unfortunately I have the same problem again.
I have had 3 or 4 BSODs since last post, and all of them were caused by halmacpi.dll.

I have a question:
Is it possible to get this error, because of CPU temperature?
I have an AMD Athlon X2 5000+ CPU, and when I monitor it's temperature using Core Temp, the temperature is very high:
Core #0: Average 51, highest 68 (degrees)
Core #1: Average 56, highest 71 (degrees).

I got the highest temperatures while copying some data, and they were not momentarily. I mean I had Core #1 temperature over 70 for quite a while.

Any help will be greatly appreciated.
Thanks.
My System SpecsSystem Spec
18 Jun 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

My System SpecsSystem Spec
18 Jun 2010   #7
usasma
Microsoft MVP

 
 

It is entirely possible that the over 70บ C heat caused BSOD's.
You must fix the cooling of your CPU - do you have adequate thermal paste applied between the CPU and cooler? Do you have an adequate cooler and fan on the CPU? Do you have adequate ventilation in the case?
My System SpecsSystem Spec
18 Jun 2010   #8
sheperson

Windows 7
 
 

Quote   Quote: Originally Posted by usasma View Post
It is entirely possible that the over 70บ C heat caused BSOD's.
You must fix the cooling of your CPU - do you have adequate thermal paste applied between the CPU and cooler? Do you have an adequate cooler and fan on the CPU? Do you have adequate ventilation in the case?
Thanks for your reply.
Both side panels of the case are open, in fact I never use them!
But there is some dust between the radiator layers. I should clean them, and apply some thermal paste too. I haven't applied any paste since I bought my CPU (which is about 3 years)!!!

I will do these and see what happens.
Thanks again for your help.
My System SpecsSystem Spec
Reply

 BSOD + MiniDump - Please help on analysis




Thread Tools




Similar help and support threads
Thread Forum
Minidump analysis pinpoints ntoskrnl.exe as the cause for bsod
Can someone help me all my hardware is new so it cannot be that how do i fix this ntoskrnl.exe file. Windows 7 ultimate x64 build 7600 Pentium (R) Dual core Cpu E5200 @ 2.50ghz 4 gb ram MODULE_NAME: nt FAULTING_MODULE: fffff80002a01000 nt
BSOD Help and Support
Minidump analysis help
Hi guys, I suffered some BSOD issues, and used driver-verifier to check out what was causing it. I got a similar bsod each time, have the dump attached. I know a driver is not behaving, but which one? Hidclass is not a driver itself is it? Any help would be appreciated. I'm running win 7...
BSOD Help and Support
Minidump analysis
Sorry if is not in right place but maybe anyone could help to say what's wrong with my VS2008 as it is hangs while opening aspx file on Windows7 64 bit system. :confused: I am unable to find a problem source. Looks like it has invisible message box (every mouse click is responded with beep) but...
BSOD Help and Support
Computer restarting minidump analysis
Hello, We have a computer a client brought in which is restarting a lot particularly when they connect to their network. Looking at the windows logs chkdsk was running a lot and things were getting corrupt a lot as it had to restore the registry several times and adobe files were corrupt etc. ...
BSOD Help and Support
Minidump file analysis
I thought I had traced the BSODs I had been getting back to some bad RAM - see here: https://www.sevenforums.com/crashes-debugging/76499-bsod-diagnosis.html But I'm still getting them. Can someone take a look at the minidump files attached and let me know if they are pointing to anything...
BSOD Help and Support
Driver Power State Failure Minidump Analysis Requested
Hey everyone, Ever since I assembled this computer last August I've had intermittent driver related BSODs. Invariably they have something to do with power as well. The minidump from the latest one is attached to this message. I can provide older ones if needed. I'd appreciate any help with...
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

ฉ Designer Media Ltd

All times are GMT -5. The time now is 10:37.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App