My system keeps crashing!

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  1. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #21

    I had to try five NVidia drivers before I got my system stable. The latest drivers nor the beta driver worked for me. I think I finally used the third driver down on the list. Go the NVidia website and search for drivers for your model of card.
      My Computer


  2. Posts : 712
    Windows 7 x64, Windows XP SP3, Fedora
       #22

    Hi,

    BUGCHECK SUMMARY
    Code:
    
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Wed Jul 14 14:16:25.499 2010 (GMT+12)
    System Uptime: 0 days 0:00:11.310
    BugCheck F4, {3, fffffa8005c00880, fffffa8005c00b60, fffff8000338a540}
    Probably caused by : smss.exe
    PROCESS_NAME:  smss.exe
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    BUGCHECK_STR:  0xF4_C0000005
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Sun Jul 11 14:59:26.194 2010 (GMT+12)
    System Uptime: 0 days 0:18:37.817
    BugCheck C1, {fffff980104ccfd0, 128, 30, 21}
    Probably caused by : memory_corruption ( nt!MmFreeSpecialPool+196 )
    BUGCHECK_STR:  0xC1_21
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  hl2.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Sun Jul 11 14:40:22.774 2010 (GMT+12)
    System Uptime: 0 days 0:00:16.007
    BugCheck E4, {1, fffff98009a64fc0, 1, 0}
    Probably caused by : usbhub.sys ( usbhub!UsbhHubQueueProcessChangeWorker+77 )
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    BUGCHECK_STR:  0xE4
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Sun Jul 11 14:36:50.968 2010 (GMT+12)
    System Uptime: 0 days 0:01:53.592
    BugCheck C1, {fffff98013b50fe0, 11c, 20, 21}
    Probably caused by : memory_corruption ( nt!MmFreeSpecialPool+196 )
    BUGCHECK_STR:  0xC1_21
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  hl2.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Sun Jul 11 14:27:34.609 2010 (GMT+12)
    System Uptime: 0 days 0:03:03.842
    BugCheck 50, {fffff900c1e616f8, 0, fffff960001c8f3c, 0}
    Probably caused by : memory_corruption
    BUGCHECK_STR:  0x50
    PROCESS_NAME:  hl2.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Sun Jul 11 14:24:04.101 2010 (GMT+12)
    System Uptime: 0 days 0:00:15.724
    BugCheck 3B, {c0000005, fffff96000117c3f, fffff88003940070, 0}
    Probably caused by : memory_corruption
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  LogonUI.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Sun Jul 11 00:31:13.591 2010 (GMT+12)
    System Uptime: 0 days 1:00:09.215
    BugCheck 124, {0, fffffa80038fc028, b2674000, 175}
    Probably caused by : hardware
    BUGCHECK_STR:  0x124_AuthenticAMD
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  hl2.exe
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Sat Jul 10 13:21:25.740 2010 (GMT+12)
    System Uptime: 0 days 0:00:08.176
    BugCheck 7F, {8, 80050031, 6f8, fffff8000337390d}
    Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
    BUGCHECK_STR:  0x7f_8
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Fri Jul  9 14:09:46.796 2010 (GMT+12)
    System Uptime: 0 days 0:00:12.232
    BugCheck F4, {3, fffffa8006ab7b30, fffffa8006ab7e10, fffff800033c6540}
    Probably caused by : wininit.exe
    PROCESS_NAME:  wininit.exe
    BUGCHECK_STR:  0xF4_C000041D
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Thu Jul  8 13:16:07.008 2010 (GMT+12)
    System Uptime: 0 days 0:11:53.834
    BugCheck 19, {21, fffff8a0097af000, 1100, 6231335f7974696c}
    Probably caused by : ntkrnlmp.exe ( nt!HvFreeHive+147 )
    BUGCHECK_STR:  0x19_21
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  TrustedInstall
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Wed Jul  7 11:04:32.313 2010 (GMT+12)
    System Uptime: 0 days 0:01:09.764
    BugCheck 19, {20, fffff8a002122ac0, fffff8a002122be0, 4122ad0}
    Probably caused by : Ntfs.sys ( Ntfs! ?? ::FNODOBFM::`string'+23e9 )
    BUGCHECK_STR:  0x19_20
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Debug session time: Tue Jul  6 17:51:21.953 2010 (GMT+12)
    System Uptime: 0 days 0:00:10.764
    BugCheck 1000007E, {ffffffffc0000005, fffff8000336d57e, fffff88002fb6a48, fffff88002fb62b0}
    Probably caused by : ntkrnlmp.exe ( nt!CmpDelayDerefKCBWorker+d6 )
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    PROCESS_NAME:  System
    BUGCHECK_STR:  0x7E
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
      
      
     
    
    I have a feeling that hardware fault in this one lies in either CPU/Motherboard.

    Because... you have replaced the GPU, PSU and tested the RAM with memtest right?

    That leaves CPU or Motherboard still "at large"

    Try the different NVidia drivers anyway, hopefully they will fix this.

    Regards,
    Reventon
      My Computer


  3. Posts : 140
    Windows 7 Home Premium 64bit
       #23

    What exactly is happening when the BSOD occur? Is the system idle? Screen saver? Gaming? Browsing? Watching videos? Rendering?.... etc etc
      My Computer


  4. Posts : 12
    windows 7 ultimate
    Thread Starter
       #24

    OK! I tried the drivers that came with the GPU and this is the first day that system did not crash on bootup! I will hopefully report back in a few days without anymore crashes. Thanks for all the help.
    Last edited by kimboviper; 16 Jul 2010 at 17:13.
      My Computer


  5. Posts : 13,354
    Windows 7 Professional x64
       #25

    Thanks for the report! I'm glad it looks good so far.
      My Computer


  6. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #26

    That is good to hear. I hope your problems are over.
      My Computer


  7. Posts : 12
    windows 7 ultimate
    Thread Starter
       #27

    POS computer


    My troubles are far from over. I still get multiple BSOD when I first boot my machine for the day...

    Here is the minidump... I have no idea what is causing the crashes. I almost feel like I should sell my desktop and laptop and buy a gaming laptop.
      My Computer


  8. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #28

    First of all, please run system file check:
    SFC /SCANNOW Command - System File Checker

    It looks like you all get BSODs at boot, please perform a clean boot:
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
      My Computer


  9. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #29

    Error code 19 BAD_POOL_HEADER - device driver, BSOD Index

    Error code 3B SYSTEM_SERVICE_EXCEPTION - system service, Device driver, graphics driver, ?memory, BSOD Index

    Both dumps show c0000005 which indicates memory corruption or a memory problem. Neither dump specifically shows the cause.

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 19, {3, fffff8a00121c620, fffff8a000f12110, fffff8a00121c620}
    
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+c7b )
    
    Followup: Pool_corruption
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 0000000000000003, the pool freelist is corrupt.
    Arg2: fffff8a00121c620, the pool entry being checked.
    Arg3: fffff8a000f12110, the read back flink freelist value (should be the same as 2).
    Arg4: fffff8a00121c620, the read back blink freelist value (should be the same as 2).
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x19_3
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  svchost.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff800029fd10b to fffff800028ca740
    
    STACK_TEXT:  
    fffff880`043e6918 fffff800`029fd10b : 00000000`00000019 00000000`00000003 fffff8a0`0121c620 fffff8a0`00f12110 : nt!KeBugCheckEx
    fffff880`043e6920 fffff800`029ff4c1 : fffff8a0`00f6c140 fffff8a0`00f6c130 00000000`00000006 fffff800`02bc1f96 : nt!ExDeferredFreePool+0xc7b
    fffff880`043e69b0 fffff800`02b9f822 : 00000000`00c4f478 00000000`00000001 00000000`20206553 00000000`00000001 : nt!ExFreePoolWithTag+0x411
    fffff880`043e6a60 fffff800`02b9f6ac : 00000000`00000000 00000000`00020001 00000000`00003d42 fffffa80`057e2bd0 : nt!AlpcpQueryTokenModifiedIdMessage+0x82
    fffff880`043e6b30 fffff800`028c9993 : fffffa80`05733060 00000000`00c4f3e8 fffff880`043e6bc8 00000000`00c4f4a8 : nt!NtAlpcQueryInformationMessage+0x224
    fffff880`043e6bb0 00000000`777d06ea : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`00c4f3c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x777d06ea
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!ExDeferredFreePool+c7b
    fffff800`029fd10b cc              int     3
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  nt!ExDeferredFreePool+c7b
    
    FOLLOWUP_NAME:  Pool_corruption
    
    IMAGE_NAME:  Pool_Corruption
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    MODULE_NAME: Pool_Corruption
    
    FAILURE_BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+c7b
    
    BUCKET_ID:  X64_0x19_3_nt!ExDeferredFreePool+c7b
    
    Followup: Pool_corruption
    ---------
    
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 3B, {c0000005, fffff80002bb8a4a, fffff88003ddafe0, 0}
    
    Probably caused by : ntkrnlmp.exe ( nt!ObpLookupDirectoryEntry+16a )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    SYSTEM_SERVICE_EXCEPTION (3b)
    An exception happened while executing a system service routine.
    Arguments:
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80002bb8a4a, Address of the exception record for the exception that caused the bugcheck
    Arg3: fffff88003ddafe0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!ObpLookupDirectoryEntry+16a
    fffff800`02bb8a4a 396b10          cmp     dword ptr [rbx+10h],ebp
    
    CONTEXT:  fffff88003ddafe0 -- (.cxr 0xfffff88003ddafe0)
    rax=0000000000000200 rbx=0000000000000100 rcx=fffff80002a70d80
    rdx=fffff8a003a95c60 rsi=fffff8a003a95c20 rdi=fffffa8004ff8cc8
    rip=fffff80002bb8a4a rsp=fffff88003ddb9b0 rbp=00000000ca664a1b
     r8=0000000000000050  r9=fffff8a000123300 r10=0000000000000150
    r11=fffff8a000123308 r12=fffff88003ddbab0 r13=0000000000000001
    r14=fffff8a003a95ed8 r15=fffff8a003a95eb0
    iopl=0         nv up ei pl nz na po nc
    cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
    nt!ObpLookupDirectoryEntry+0x16a:
    fffff800`02bb8a4a 396b10          cmp     dword ptr [rbx+10h],ebp ds:002b:00000000`00000110=????????
    Resetting default scope
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x3B
    
    PROCESS_NAME:  smss.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff80002bb8a4a
    
    STACK_TEXT:  
    fffff880`03ddb9b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ObpLookupDirectoryEntry+0x16a
    
    
    FOLLOWUP_IP: 
    nt!ObpLookupDirectoryEntry+16a
    fffff800`02bb8a4a 396b10          cmp     dword ptr [rbx+10h],ebp
    
    SYMBOL_STACK_INDEX:  0
    
    SYMBOL_NAME:  nt!ObpLookupDirectoryEntry+16a
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9
    
    STACK_COMMAND:  .cxr 0xfffff88003ddafe0 ; kb
    
    FAILURE_BUCKET_ID:  X64_0x3B_nt!ObpLookupDirectoryEntry+16a
    
    BUCKET_ID:  X64_0x3B_nt!ObpLookupDirectoryEntry+16a
    
    Followup: MachineOwner
    ---------
    Something is causing a memory problems. As Ttran pointed out, both crashes occurred during bootup - 00:55.551 and 00:10.890 seconds. Your problem is in the initial loading. Have you tried booting in the safe mode? If so, do you get the same results?

    Open your case. Check all of your connections, particularly your electrical connections from your PSU to your graphics card. Reseat your RAM sticks, graphics card and audio card.

    You said you have run Driver Verifier. I suggest that you enable it again on the chance that it may point to an offending driver. Keep in mind that Driver Verifier will cause a crash and a BSOD. If your system crashes during booting, let Driver Verifier run for another bootup. Then, if your system crashes during the boot, turn it off and upload the Driver Verifier enabled dumps. If your system does not crash, let Driver Verifier run.

    You said you have tested your RAM. Specifically, did you test it using Memtest 86+ and did you let it run for at least seven cycles? If not, please test your RAM again.

    RAM - Test with Memtest86+

    I know this is sounding redundant; but you have a hardware or driver problem that is causing memory corruption and this is occurring at boot up. I know of no other way to discover the source of the problem.

    Have you tried another power supply?

    Have you tried removing all of your RAM except for one stick and running your system?
      My Computer


 
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