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Windows 7: My computer crashes on a weekly basis - Help

14 Jun 2010   #1
chobo2

Windos 7 Pro 32 bit, Windows 7 Ultimate 32 bit
 
 
My computer crashes on a weekly basis - Help

Hi my computer keeps crashing and I don't know why.

At first I thought because I had my cpu over clocked that it all of sudden was crashing. So I set my cpu back to regular speed. This did not help. When I did my CPU changes I did a torture test for 30mins and it never crashed. A couple months later when I was having this problem I did it again and it never crashed so I am not sure if it is the CPU. I might test it again but I want other ideas of what to test.

I then thought it was because 2 sticks of my memory where from a computer that suffered from a power surge. However I just ran the windows memory diagnostic tool( extended) and after like 6 hours of testing my memory it found no errors.

So now the only thing that is left is windows 7 64bit. I first over clocked my cpu for a couple months while running XP. Never had a problem. I installed the memory and windows 7 at the same time.

But I not sure if it is my memory now since it passed the diagnostic tests. However I am not sure if it is windows 7 either has I installed it twice in the last year. I really don't want to go back to XP to find out if this is the case.


So here are my blue screens of deaths(from bluescreen).

https://sites.google.com/site/myerrorswin7/errors (I hope you enjoy my great site lol)

As you can see most of them are different

NTFS_FILE_SYSTEM
KMODE_EXCEPTION_NOT_HANDLED
BAD_POOL_HEADER
IRQL_NOT_LESS_OR_EQUAL
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
SYSTEM_SERVICE_EXCEPTION


My System SpecsSystem Spec
.
14 Jun 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Welcome

If you can give us this information, a forum member will be glad to help
https://www.sevenforums.com/tutorials...en-forums.html
My System SpecsSystem Spec
15 Jun 2010   #3
chobo2

Windos 7 Pro 32 bit, Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
Welcome

If you can give us this information, a forum member will be glad to help
https://www.sevenforums.com/tutorials...en-forums.html
Here ya go. This has all of the BSOD that I have encountered(2009-2010)
My System SpecsSystem Spec
.

15 Jun 2010   #4
ttran

Microsoft Window 7 Professional 32 bit
 
 

symsnap.sys, it caused BSODs on May 7th, is Symantec/Norton Backup Exec, please download and install fresh copy of it:
Code:
BugCheck 1E, {ffffffffc0000005, fffff80002cdfc3f, 0, 80000000000}
Probably caused by : ntkrnlmp.exe ( nt!KiDispatchException+1b9 )
Followup: MachineOwner
---------
BugCheck 24, {1904fb, fffff880087072a8, fffff88008706b10, fffff80002cd3c36}
Probably caused by : Ntfs.sys ( Ntfs!FindFirstIndexEntry+1fa )
Followup: MachineOwner
---------
BugCheck 19, {22, 80000000000, 0, 0}
GetPointerFromAddress: unable to read from fffff80002f040e0
GetUlongFromAddress: unable to read from fffff80002e721b0
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+72f8 )
Followup: MachineOwner
---------
BugCheck 1E, {ffffffffc0000005, fffff80002c6e6e4, 0, 8000000002a}
Probably caused by : memory_corruption ( nt!MiValidateImagePages+424 )
Followup: MachineOwner
---------
BugCheck A, {0, 2, 1, fffff80002c8431f}
Unable to load image \SystemRoot\system32\DRIVERS\symsnap.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for symsnap.sys
*** ERROR: Module load completed but symbols could not be loaded for symsnap.sys
Probably caused by : symsnap.sys ( symsnap+eab6 )
Followup: MachineOwner
---------
BugCheck 1000007E, {ffffffffc0000005, fffff80002d8f53b, fffff88003124898, fffff880031240f0}
Probably caused by : ntkrnlmp.exe ( nt!IopDeleteFile+24b )
Followup: MachineOwner
---------
BugCheck A, {0, 2, 1, fffff80002a9ec5f}
Unable to load image \SystemRoot\system32\DRIVERS\symsnap.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for symsnap.sys
*** ERROR: Module load completed but symbols could not be loaded for symsnap.sys
Probably caused by : symsnap.sys ( symsnap+770c )
Followup: MachineOwner
---------
beside that, u have some drivers that u can update them now
VMNetSrv.sys, which is your Microsoft Virtual Machine Network Services Driver, please download and install fresh copy of it
Code:
VMNetSrv VMNetSrv.sys Wed Jan 16 18:52:01 2008 (478DEFE1)
snapman.sys, which is Acronis True Image Snapshot Manager driver, please download and install freshcopy of it on acronis website.
Code:
snapman  snapman.sys  Fri Oct 06 20:43:53 2006 (45265D99)
RaInfo.sys , which is your LogMeIn/RemotelyAnywhere Kernel Information Provider, update them as wells
http://www.remotelyanywhere.com/template.asp?page=documentation
Code:
RaInfo   RaInfo.sys   Sat Jan 05 01:57:14 2008 (477E818A)
lmimirr.sys, which is LogMeIn Mirror Miniport Driver
https://secure.logmein.com/US/home.aspx
Code:
lmimirr  lmimirr.sys  Wed Apr 11 05:32:45 2007 (461C108D)
elrawdsk.sys , which is RawDisk Driver by EldoS Corporation,
Code:
elrawdsk elrawdsk.sys Sun Jul 27 00:59:09 2008 (488B65ED)
Give it a try and tell us the results
Good Luck
My System SpecsSystem Spec
15 Jun 2010   #5
mrgmyers

Windows7
 
 

When I first installed Windows 7 my Dell desktop was reinvigorated and ran like a fresh young athlete it woke fast and went back to sleep as quickly.

However this is but a distant memory as my once lithe machine is now nothing more than a grumpy unpredictable demon.


My problems are not measured in days or hours my problems can best be grouped in minutes.

1. The machine will simply re-start sometimes I get a warning more often I do not with absolutely no explanation.



2. Firefox 3.6 crashes normally within minutes of loading, once it starts crashing there is nothing that will prevent it.

3. Chrome crashes normally within minutes of loading, once it starts crashing there is nothing that will prevent it.


4. Internet Explorer crashes normally within minutes of loading; once it starts crashing there is nothing that will prevent it.

5. Windows desktop manager is either corrupt or just plain angry as it crashes without warning or seeming reason.



Anyone with any suggestions as to where to start looking for the problem, or better still a solution will be listened to with my full attention! The sooner the better please as one more week of this and I am going back to XP Pro!
My System SpecsSystem Spec
15 Jun 2010   #6
ttran

Microsoft Window 7 Professional 32 bit
 
 

Can you please post this in new thread of the forum. You used the word crashes several times, have you confront any BSODs, if yes please follow these instruction to post minidump files to forum:
https://www.sevenforums.com/crash-loc...d-problem.html
Quote:
When I first installed Windows 7 my Dell desktop was reinvigorated and ran like a fresh young athlete it woke fast and went back to sleep as quickly.

However this is but a distant memory as my once lithe machine is now nothing more than a grumpy unpredictable demon.


My problems are not measured in days or hours my problems can best be grouped in minutes.

1. The machine will simply re-start sometimes I get a warning more often I do not with absolutely no explanation.



2. Firefox 3.6 crashes normally within minutes of loading, once it starts crashing there is nothing that will prevent it.

3. Chrome crashes normally within minutes of loading, once it starts crashing there is nothing that will prevent it.


4. Internet Explorer crashes normally within minutes of loading; once it starts crashing there is nothing that will prevent it.

5. Windows desktop manager is either corrupt or just plain angry as it crashes without warning or seeming reason.



Anyone with any suggestions as to where to start looking for the problem, or better still a solution will be listened to with my full attention! The sooner the better please as one more week of this and I am going back to XP Pro!
My System SpecsSystem Spec
15 Jun 2010   #7
mrgmyers

Windows7
 
 

Quote   Quote: Originally Posted by ttran View Post
Can you please post this in new thread of the forum. You used the word crashes several times, have you confront any BSODs, if yes please follow these instruction to post minidump files to forum:
https://www.sevenforums.com/crash-loc...d-problem.html
Quote:
When I first installed Windows 7 my Dell desktop was reinvigorated and ran like a fresh young athlete it woke fast and went back to sleep as quickly.

However this is but a distant memory as my once lithe machine is now nothing more than a grumpy unpredictable demon.


My problems are not measured in days or hours my problems can best be grouped in minutes.

1. The machine will simply re-start sometimes I get a warning more often I do not with absolutely no explanation.



2. Firefox 3.6 crashes normally within minutes of loading, once it starts crashing there is nothing that will prevent it.

3. Chrome crashes normally within minutes of loading, once it starts crashing there is nothing that will prevent it.


4. Internet Explorer crashes normally within minutes of loading; once it starts crashing there is nothing that will prevent it.

5. Windows desktop manager is either corrupt or just plain angry as it crashes without warning or seeming reason.



Anyone with any suggestions as to where to start looking for the problem, or better still a solution will be listened to with my full attention! The sooner the better please as one more week of this and I am going back to XP Pro!

Sorry but I do not understand your reply.
What new thread do you want me to post this in?
What is BSOD?!
and what are minidump files and how do I get them?
My System SpecsSystem Spec
15 Jun 2010   #8
ttran

Microsoft Window 7 Professional 32 bit
 
 

Hi there
I'm sorry for making it confused to you. Can you please follow these instructions
First of all, please click this link to go to main "crash&debug" forum:
Crashes and Debugging - Windows 7 Forums
Secondly, after doing that, please click "New thread" in orange color near the top left of screen in order to start your new post, the post that you just created was put in thread created by different user
BSODs (blue screen of death), a name given for phenomena when computer crash. Whenever computer crash, it create a minidump files that tell you what was going on when computer crashed. The instruction of how to upload minidump files to forum is:
https://www.sevenforums.com/crash-loc...d-problem.html
Tuan
My System SpecsSystem Spec
15 Jun 2010   #9
chobo2

Windos 7 Pro 32 bit, Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by ttran View Post
Are you using nortron anti-virus program or StorageCraft Volume Snap-Shot, symsnap.sys, it caused BSODs on May 7th. Please un-install nortron anti-virus and install MSE (microsoft security essential), it will improve your computer performance
http://www.microsoft.com/security_essentials/

here is the bugcheck for your minidump files:
Code:
BugCheck 1E, {ffffffffc0000005, fffff80002cdfc3f, 0, 80000000000}
Probably caused by : ntkrnlmp.exe ( nt!KiDispatchException+1b9 )
Followup: MachineOwner
---------
BugCheck 24, {1904fb, fffff880087072a8, fffff88008706b10, fffff80002cd3c36}
Probably caused by : Ntfs.sys ( Ntfs!FindFirstIndexEntry+1fa )
Followup: MachineOwner
---------
BugCheck 19, {22, 80000000000, 0, 0}
GetPointerFromAddress: unable to read from fffff80002f040e0
GetUlongFromAddress: unable to read from fffff80002e721b0
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+72f8 )
Followup: MachineOwner
---------
BugCheck 1E, {ffffffffc0000005, fffff80002c6e6e4, 0, 8000000002a}
Probably caused by : memory_corruption ( nt!MiValidateImagePages+424 )
Followup: MachineOwner
---------
BugCheck A, {0, 2, 1, fffff80002c8431f}
Unable to load image \SystemRoot\system32\DRIVERS\symsnap.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for symsnap.sys
*** ERROR: Module load completed but symbols could not be loaded for symsnap.sys
Probably caused by : symsnap.sys ( symsnap+eab6 )
Followup: MachineOwner
---------
BugCheck 1000007E, {ffffffffc0000005, fffff80002d8f53b, fffff88003124898, fffff880031240f0}
Probably caused by : ntkrnlmp.exe ( nt!IopDeleteFile+24b )
Followup: MachineOwner
---------
BugCheck A, {0, 2, 1, fffff80002a9ec5f}
Unable to load image \SystemRoot\system32\DRIVERS\symsnap.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for symsnap.sys
*** ERROR: Module load completed but symbols could not be loaded for symsnap.sys
Probably caused by : symsnap.sys ( symsnap+770c )
Followup: MachineOwner
---------
beside that, u have some drivers that u can update them now
VMNetSrv.sys, which is your Microsoft Virtual Machine Network Services Driver, please download and install fresh copy of it
Code:
VMNetSrv VMNetSrv.sys Wed Jan 16 18:52:01 2008 (478DEFE1)
snapman.sys, which is Acronis True Image Snapshot Manager driver, please download and install freshcopy of it on acronis website.
Code:
snapman  snapman.sys  Fri Oct 06 20:43:53 2006 (45265D99)
RaInfo.sys , which is your LogMeIn/RemotelyAnywhere Kernel Information Provider, update them as wells
http://www.remotelyanywhere.com/template.asp?page=documentation
Code:
RaInfo   RaInfo.sys   Sat Jan 05 01:57:14 2008 (477E818A)
lmimirr.sys, which is LogMeIn Mirror Miniport Driver
https://secure.logmein.com/US/home.aspx
Code:
lmimirr  lmimirr.sys  Wed Apr 11 05:32:45 2007 (461C108D)
elrawdsk.sys , which is RawDisk Driver by EldoS Corporation,
Code:
elrawdsk elrawdsk.sys Sun Jul 27 00:59:09 2008 (488B65ED)
Give it a try and tell us the results
Good Luck
Hi

I don't use Norton anti-virus program or StorageCraft Volume Snap-Shot. I have Avast Home edtion and Norton Ghost.

Should I reinstall ghost?

Where do I get this from? Microsoft Virtual Machine Network Services Driver. I also did last night a "install upgrade/repair" so I am not sure if this installed these new drivers or not or any file that may have been corrupt.
My System SpecsSystem Spec
15 Jun 2010   #10
ttran

Microsoft Window 7 Professional 32 bit
 
 

I'm sorry, let me edit it, snapman.sys which is Symantec/Norton Backup Exec drivers, you can un-install older version and download and install fresh copy of it at:
You can update Microsoft Virtual Machine Network Services Driver at:
http://www.microsoft.com/downloads/en/default.aspx
Hope it's help
My System SpecsSystem Spec
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