file opening hangs

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  1. ryo
    Posts : 1,953
    windows 7
       #11

    since when the issue is happen??
    kindly for check if you have restore point, you can restore that.
      My Computer


  2. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #12

    hummm, I don't know if clean-install window, then install microsoft word, excel would be good idea now Sounds like something is blocking those programs from running, do u use any anti-virus programs
      My Computer


  3. Posts : 7
    windows 7
    Thread Starter
       #13

    using mcafee (it was preinstalled, as was all the software - I have no cds grrr!)

    I tried a restore. to the earliest I could (this laptop is only 3-4 days old, still same problem). Interestingly enough, if I try to access "desktop" under favorites, (file, open, and select desktop there, under the "favorites" THEN it hangs
    If I go all the way around, so, file, open, c:, users, desktop THEN I CAN open a file. this is just plain weird. and very annoying.

    any ideas? thanks in advance! :)
      My Computer


  4. ryo
    Posts : 1,953
    windows 7
       #14

    i suggest you to do Repair Install
      My Computer


 
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