Please analyze these BSOD dump files - windows crashes at startup


  1. Posts : 111
    Windows Seven
       #1

    Please analyze these BSOD dump files - windows crashes at startup


    Sometimes, and more frequently lately, my windows crashes at starting windows lately. When i logged in, it takes about a minute to 5 minutes until it crashes.
    but when those 5 minutes are over i can work and play the whole day without a crash.
    dump files attached.
      My Computer


  2. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #2

    Here is the bugcheck
    Code:
    BugCheck 9F, {3, fffffa80049d0a20, fffff80000b9c518, fffffa8007ee0170}
    *** WARNING: Unable to verify timestamp for NETw5s64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
    Probably caused by : NETw5s64.sys
    Followup: MachineOwner
    ---------
    BugCheck 1E, {ffffffffc0000005, fffff8800b472970, 0, 0}
    Probably caused by : tcpip.sys ( tcpip!WfpAleInsertEndpoint+4 )
    Followup: MachineOwner
    ---------
    BugCheck A, {fffffffa80091e4c, 2, 1, fffff80003c8e8fd}
    Probably caused by : ntkrnlmp.exe ( nt!KeSetEvent+36d )
    Followup: MachineOwner
    ---------
    BugCheck A, {fffffffa800950dc, 2, 1, fffff80003cca24f}
    Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+20f )
    Followup: MachineOwner
    ---------
    One of the dump indicated internet wifi driver, NETw5s64.sys, please go to intel website to download and install fresh copy of it (Also keep in mind to uninstall previous version of driver in Computer-->manage-->device manager before install new copy)

    beside that, other minidumps indicated different causes, but one of them is ffffffffc0000005, which suggest memory corruption, please download third party called memtest86, burn it to cd and let it run for at least 7 passess

    Good luck and let us know if you need help

    Tuan
      My Computer


  3. Posts : 111
    Windows Seven
    Thread Starter
       #3

    ttran said:
    Here is the bugcheck
    Code:
    BugCheck 9F, {3, fffffa80049d0a20, fffff80000b9c518, fffffa8007ee0170}
    *** WARNING: Unable to verify timestamp for NETw5s64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
    Probably caused by : NETw5s64.sys
    Followup: MachineOwner
    ---------
    BugCheck 1E, {ffffffffc0000005, fffff8800b472970, 0, 0}
    Probably caused by : tcpip.sys ( tcpip!WfpAleInsertEndpoint+4 )
    Followup: MachineOwner
    ---------
    BugCheck A, {fffffffa80091e4c, 2, 1, fffff80003c8e8fd}
    Probably caused by : ntkrnlmp.exe ( nt!KeSetEvent+36d )
    Followup: MachineOwner
    ---------
    BugCheck A, {fffffffa800950dc, 2, 1, fffff80003cca24f}
    Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+20f )
    Followup: MachineOwner
    ---------
    One of the dump indicated internet wifi driver, NETw5s64.sys, please go to intel website to download and install fresh copy of it (Also keep in mind to uninstall previous version of driver in Computer-->manage-->device manager before install new copy)

    beside that, other minidumps indicated different causes, but one of them is ffffffffc0000005, which suggest memory corruption, please download third party called memtest86, burn it to cd and let it run for at least 7 passess

    Good luck and let us know if you need help

    Tuan
    it cant be memory corruption if its only at startup, and because its a all new genuine msi notebook.
      My Computer


  4. Posts : 1,360
    win7 ultimate / virtual box
       #4

    borgqueenx said:
    it cant be memory corruption if its only at startup, and because its a all new genuine msi notebook.
    with respect you or anyone else cannot define what it isn't until you have discovered what it is ?

    it can be memory corruption, and in the absence of any other clues testing your memory is good advice that cost's you nothing but some time ?

    have you updated your driver ?

    can you please tell us what antivirus and or third party firewall are you using ?
      My Computer


  5. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #5

    it cant be memory corruption if its only at startup, and because its a all new genuine msi notebook.
    I'm so sorry, I don't mean to say that it's truly memorry corruption, it's too early to say whether or not it is memory corruption. I'm a user too, so I hope the cause is not hardware but others

    Please update the drivers that i told you, also provide us information that ickymay suggest

    Regard

    T
      My Computer


  6. Posts : 111
    Windows Seven
    Thread Starter
       #6

    ickymay said:
    borgqueenx said:
    it cant be memory corruption if its only at startup, and because its a all new genuine msi notebook.
    with respect you or anyone else cannot define what it isn't until you have discovered what it is ?

    it can be memory corruption, and in the absence of any other clues testing your memory is good advice that cost's you nothing but some time ?

    have you updated your driver ?

    can you please tell us what antivirus and or third party firewall are you using ?
    no i did not update my driver, since i have been told to do that some time ago on these forums...and i did(2 months ago or so) back then a bittorrent client was causing all the bsods.
    but since i dont have a torrent client anymore and still crashes now, i dont know what causes it.
    I have mcaffee genuine anti virus and firewall.
      My Computer


  7. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #7

    borgqueenx said:
    ickymay said:
    borgqueenx said:
    it cant be memory corruption if its only at startup, and because its a all new genuine msi notebook.
    with respect you or anyone else cannot define what it isn't until you have discovered what it is ?

    it can be memory corruption, and in the absence of any other clues testing your memory is good advice that cost's you nothing but some time ?

    have you updated your driver ?

    can you please tell us what antivirus and or third party firewall are you using ?
    no i did not update my driver, since i have been told to do that some time ago on these forums...and i did(2 months ago or so) back then a bittorrent client was causing all the bsods.
    but since i dont have a torrent client anymore and still crashes now, i dont know what causes it.
    I have mcaffee genuine anti virus and firewall.
    One of the dump indicated internet wifi driver, NETw5s64.sys, please go to intel website to download and install fresh copy of it.
    http://downloadcenter.intel.com/
    Plesae do what I suggest before any further analysis

    Regard
    Tuấn
      My Computer


  8. Posts : 712
    Windows 7 x64, Windows XP SP3, Fedora
       #8

    I have mcaffee genuine anti virus and firewall.
    If the updated Intel wifi doesn't fix it then McAffee is definitely your problem. We see 3rd party antiviruses causing havoc almost everyday.

    If I were you I would remove McAffee just to check.

    McAfee uninstallation instructions:
    jcgriff2 said:
    Download the McAfee Removal Tool (MRT); save to desktop. Boot into SAFEMODE - NO Networking. Tap F8 key during boot-up. Then go to desktop, RIGHT-click on the MRT icon and select Run as Administrator.

    When complete - re-boot.

    MRT - http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    Install MS Security Essentials --> http://www.microsoft.com/Security_Essentials/

    Then reset the Windows Firewall to its default settings -
    START -> type cmd.exe -> right-click -> run as administrator -> type netsh advfirewall reset press enter
    Regards,
    Reventon
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:44.
Find Us