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Windows 7: BSOD Windows 7 x64

17 Jun 2010   #1
PilotSteveB

Windows 7 Ultimate x64
 
 
BSOD Windows 7 x64

It seems to have coincided with installation of Norton Internet Security.

Thanks for any help I can get with this problem.


My System SpecsSystem Spec
.
17 Jun 2010   #2
ttran

Microsoft Window 7 Professional 32 bit
 
 

Hi pilotsteve and welcome to SF

Bugcheck didn't tell me much so,
First of all, Third-party internet security programs are notorious for causing crashes and there is no exception for norton
I recommend you to removie norton just for testing, to see how things goes next

Regard

T

Code:
BugCheck 9F, {3, fffffa800818f680, fffff800045b5518, fffffa800d9235e0}
Unable to load image GEARAspiWDM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
Probably caused by : atapi.sys
Followup: MachineOwner
---------
Edit: look like all of your driver are up-to-date
My System SpecsSystem Spec
18 Jun 2010   #3
Jonathan_King

Windows 7 Professional x64
 
 

You may also remove iTunes, as GEARAspiWDM.sys belongs to it.
My System SpecsSystem Spec
.

18 Jun 2010   #4
PilotSteveB

Windows 7 Ultimate x64
 
 

Thanks ttran and Jonathan_King.
I'll remove those and see how things go.
My System SpecsSystem Spec
18 Jun 2010   #5
PilotSteveB

Windows 7 Ultimate x64
 
 
Update

I removed iTunes but left Norton IS in place. Set computer to not shutdown automatically and run all day.

No BSOD so far.
My System SpecsSystem Spec
Reply

 BSOD Windows 7 x64




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