Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD Windows 7 x64

17 Jun 2010   #1

Windows 7 Ultimate x64
BSOD Windows 7 x64

It seems to have coincided with installation of Norton Internet Security.

Thanks for any help I can get with this problem.

My System SpecsSystem Spec
17 Jun 2010   #2

Microsoft Window 7 Professional 32 bit

Hi pilotsteve and welcome to SF

Bugcheck didn't tell me much so,
First of all, Third-party internet security programs are notorious for causing crashes and there is no exception for norton
I recommend you to removie norton just for testing, to see how things goes next



BugCheck 9F, {3, fffffa800818f680, fffff800045b5518, fffffa800d9235e0}
Unable to load image GEARAspiWDM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
*** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
Probably caused by : atapi.sys
Followup: MachineOwner
Edit: look like all of your driver are up-to-date
My System SpecsSystem Spec
18 Jun 2010   #3

Windows 7 Professional x64

You may also remove iTunes, as GEARAspiWDM.sys belongs to it.
My System SpecsSystem Spec

18 Jun 2010   #4

Windows 7 Ultimate x64

Thanks ttran and Jonathan_King.
I'll remove those and see how things go.
My System SpecsSystem Spec
18 Jun 2010   #5

Windows 7 Ultimate x64

I removed iTunes but left Norton IS in place. Set computer to not shutdown automatically and run all day.

No BSOD so far.
My System SpecsSystem Spec

 BSOD Windows 7 x64

Thread Tools

Similar help and support threads
Thread Forum
BSOD BlueScreen Windows 7x64 Error BSOD 0000000000041790
Necesito ayuda con este problema, muchas gracias.
BSOD Help and Support
BSOD on Windows Update; BSOD when playing games
NOTE: DM log collector seem to be getting stuck when collecting msinfo32.nfo, so the attached file can be incomplete. Please let me know if it can take longer than 10 minutes to collect this data so i will run the program again. BSOD #1: It started at around January 15th - basically when i shoot...
BSOD Help and Support
BSOD using FULL windows 7, no BSOD using safe mode
My computer has been stable for years, however recently I have been getting BSOD when doing any task. Windows will sometimes load to the desktop and I am able to watch video, run windows score, check email, etc before it will BSOD. Other times, it will BSOD before getting to the windows login...
BSOD Help and Support
lots of BSOD - Format, Clean windows install - Still same BSOD
Hi, I use a 1.5 year old aces aspire 5738z and I think it just died on me. Here is what happens. Whatever I do it cannot stay without a BSOD for more than 10 minutes. I tried reinstalling drivers and it did not change anything so I tried several things but finally just formated it and installed...
BSOD Help and Support
BSOD Starting Windows Virtual PC Machines (any machine, always bsod)
Hello All, I've been getting consistent BSODs while trying to start Windows Virtual PC (not Microsoft Virtual PC 2007) machines on my computer. I've tried various driver updates and a bios update and several system restores along the way, but to no avail. In the attached dump files, the last...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:25.
Twitter Facebook Google+