blue screen bsod while playing some games

aniketubale · 17 Jun 2010

i recently bought assembled pc intel core 2 duo ,2gb ram ,360gb hdd, no graphics card
my mother temp is 35C and processor 53C,

while playing some games my pc restarts after some time .i mean game runs smothly for 5min to 1 hr and suddenly it restarts

here are some detatils
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: 85127510
BCP2: 8E4219B0
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Product FRED · 18 Jun 2010

I'm assuming you mean "Integrated Graphics" when you say "No graphics card". Do me a favor, go to Start. Type "dxdiag" and hit enter (it doesn't matter if you hit yes or no in the dialog box). Take a screenshot and post it. The first tab and the "Display" tab please. I'm going to guess this is a DirectX issue.

ttran · 18 Jun 2010

Also, please upload your minidump
https://www.sevenforums.com/crash-loc...d-problem.html
I agree with product FRED that this might be directx issue but please upload minidump for further analysis, it can be memory ram issue sometime
Regard
Tuan

aniketubale · 18 Jun 2010

well i don't about graphics card
here are the files you asked for

Attachment 79412

Attachment 79413

Attachment 79417

ttran · 18 Jun 2010

Most of the minidump's bugcheck indicate error 116, please read this article for further detail
https://www.sevenforums.com/crash-loc...tml#post782929
Please download and install fresh copy of intel graphic driver (igdkmd32.sys), error 117 usually caused by video driver/sub-system
http://downloadcenter.intel.com/Default.aspx

Here is the bugcheck

Code:

BugCheck 116, {85127510, 8e4219b0, 0, 2}
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
Probably caused by : igdkmd32.sys ( igdkmd32+119b0 )
Followup: MachineOwner
---------
BugCheck 117, {b8a21510, 8e4379b0, 0, 0}
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
Probably caused by : igdkmd32.sys ( igdkmd32+119b0 )
Followup: MachineOwner
---------

Let us know if you need help

Tuan

Product FRED · 18 Jun 2010

I forgot to state that it could also be a graphical driver error :facepalm:

But yes, ttran is most likely correct :)

aniketubale · 19 Jun 2010

yes thank you guys
as per ttran i updated intel graphics
after installation there is new icon in side bar of ' intel graphics media accelerator driver'
i think it worked
till now no bsod
if something happens will let you know

zigzag3143 · 19 Jun 2010

aniketubale said:

i recently bought assembled pc intel core 2 duo ,2gb ram ,360gb hdd, no graphics card
my mother temp is 35C and processor 53C,

while playing some games my pc restarts after some time .i mean game runs smothly for 5min to 1 hr and suddenly it restarts

here are some detatils
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: 85127510
BCP2: 8E4219B0
BCP3: 00000000
BCP4: 00000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

We need the actual DMP file created when your computer crashed. Use these to find and upload them to us. https://www.sevenforums.com/crash-loc...d-problem.html

Let us know if you need help

Ken

surendar · 19 Jun 2010

Mine is, AMD/Ausus + ATI HD 4670 + Win7 OS combo i.e. not intel. Where to get the latest graphics drivers? I tried to update by right click and update drivers, and says - it's updated till date. But I really doubt it,as my system just shuts down when I play codemasters' Ashes cricket 2009 in Win 7. It works fine in Win XP though.

zigzag3143 · 19 Jun 2010

surendar said:

Mine is, AMD/Ausus + ATI HD 4670 + Win7 OS combo i.e. not intel. Where to get the latest graphics drivers? I tried to update by right click and update drivers, and says - it's updated till date. But I really doubt it,as my system just shuts down when I play codemasters' Ashes cricket 2009 in Win 7. It works fine in Win XP though.

You might want to start your own thread in graphics cards. You will get alot more help there.

Ken