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Windows 7: Seemingly Random BSODs

19 Jun 2010   #11
AlBeshweegee

Windows 7 Pro 64-bit
 
 

Disk check found no integrity violations. Installed the following hotfix:

The computer stops responding when an USB device resumes from the USB Selective Suspend state in Windows 7 or in Windows Server 2008 R2.

I also BSODed while restarting my computer a while ago; minidump attached.

Thanks for the help so far ttran.


My System SpecsSystem Spec
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19 Jun 2010   #12
ttran

Microsoft Window 7 Professional 32 bit
 
 

Did you unplug external USB device before restarting your computer

Will think of more causes later
Regard
Tuan
My System SpecsSystem Spec
19 Jun 2010   #13
AlBeshweegee

Windows 7 Pro 64-bit
 
 

Hmm, no I didn't unplug anything, I also have a program called Allwaysync which auto syncs my flash drive (which wasn't connected at the time) and is set to syncronise everytime the flash drive is connected. I'm quite confused.
My System SpecsSystem Spec
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19 Jun 2010   #14
ttran

Microsoft Window 7 Professional 32 bit
 
 

I'm not sure about this, but would you be willing to un-install that "syncs frash drive" just for testing. The dump file not always true 100%, therefore within my ability, I can't give you more exact information. Also, it never hurt to try and you can always re-install it if it's not the problem

I did ask for help from great experts in this forum, will keep you in touch

Regard

Tuan
My System SpecsSystem Spec
19 Jun 2010   #15
AlBeshweegee

Windows 7 Pro 64-bit
 
 

Uninstalled the flash drive syncer, however it was not the cause as I have just bluescreened again playing Counter-strike. Minidump attached. Also is there any way to rule out hardware failure or are these stop errors software related?

Thanks again for all the help.
My System SpecsSystem Spec
19 Jun 2010   #16
ttran

Microsoft Window 7 Professional 32 bit
 
 

Hi AlBeshweegee
The minidump file that you just posted gave me same result. I don't think it's hardware problem. The bugcheck indicated usbport.sys, which is system file. I guess that the usb driver usbport.sys is conflicting, damaged, or that something is connected to the usbport is not happy
That driver is the default window driver for usbport. I would suggest to reload all the usb driver for usb devices
To do that: in the device manager (computer-->manage-->device manager), remove the listing in usb section (right click-->uninstall), and then restart your machine

I hope the problem will go away

here is the bugcheck:
Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.728\062010-30794-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`03251000 PsLoadedModuleList = 0xfffff800`0348ee50
Debug session time: Sat Jun 19 20:02:55.152 2010 (UTC + 7:00)
System Uptime: 0 days 0:18:18.494
Loading Kernel Symbols
...............................................................
................................................................
..............................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck A, {fffff88006398ff8, 2, 1, fffff8000322502e}
Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Core_iCompleteDoneTransfer+45f )
Followup: MachineOwner
---------
Regard
Tuan
My System SpecsSystem Spec
19 Jun 2010   #17
Jonathan_King

Windows 7 Professional x64
 
 

What devices are hooked up via USB?
My System SpecsSystem Spec
20 Jun 2010   #18
AlBeshweegee

Windows 7 Pro 64-bit
 
 

There seem to be 18 USB devices in the USB section, should i uninstall them all? There was a NEC USB3 controller driver that I installed with the motherboard CD could that be causing the problem?

Devices hooked up:
TVgo DVB-T TV tuner,
Bluetooth adapter,
USB Keyboard,
Logitech M518 mouse,
Acer speakers.
My System SpecsSystem Spec
20 Jun 2010   #19
reventon

Windows 7 x64, Windows XP SP3, Fedora
 
 

Quote:
There was a NEC USB3 controller driver that I installed with the motherboard CD could that be causing the problem?
Go to your motherboard manufacturers site and update it just in case.
My System SpecsSystem Spec
20 Jun 2010   #20
ttran

Microsoft Window 7 Professional 32 bit
 
 

Yep, I would re-install them all with reventon's suggestion for the NEC USB3
Good Luck
My System SpecsSystem Spec
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