Seemingly Random BSODs

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  1. Posts : 15
    Windows 7 Pro 64-bit
       #1

    Seemingly Random BSODs


    I have just built this computer and now i'm getting random BSODs. These are all fresh components except of a recycled video card. I've installed all motherboard drivers except for jmicron jmb36x driver which causes problems with my CD-Drive.

    Anyways these BSODs happen about 3 times a week, mostly when I'm not around.

    One thing to note is i’m running my ram at 1333mhz freq rather than 1600mhz as this was the auto-setting for my AMD Phenom II 965, the timings for this speed are looser than the timings for 1600mhz according to SPD which I found odd.

    Also on the Ripjaw's packaging it says "designed for core i5 or i7 CPUs" most people don't seem to have any problems running them with AMD however.

    Here’s all I could find out about my error:

    Code:
    -
    System
     
     
    -
    Provider
     
    [ Name] 
    Microsoft-Windows-Kernel-Power
     
    [ Guid] 
    {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
     
     
    EventID
    41
     
     
    Version
    2
     
     
    Level
    1
     
     
    Task
    63
     
     
    Opcode
    0
     
     
    Keywords
    0x8000000000000002
     
     
    -
    TimeCreated
     
    [ SystemTime] 
    2010-06-18T08:09:44.359217200Z
     
     
    EventRecordID
    83489
     
     
    Correlation
     
     
    -
    Execution
     
    [ ProcessID] 
    4
     
    [ ThreadID] 
    8
     
     
    Channel
    System
     
     
     
    -
    Security
     
    [ UserID] 
    S-1-5-18
    -
    EventData
     
     
    BugcheckCode
    10
     
     
    BugcheckParameter1
    0xfffff88003b56000
     
     
    BugcheckParameter2
    0x2
     
     
    BugcheckParameter3
    0x1
     
     
    BugcheckParameter4
    0xfffff80003807e8d
     
     
    SleepInProgress
    false
     
     
    PowerButtonTimestamp
    0
    Any help or advice is greatly appreciated.
    Last edited by AlBeshweegee; 18 Jun 2010 at 04:15. Reason: Minidumps added
      My Computer


  2. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #2

    Hi Albeshweegee and welcome to SF

    Can you please upload your minidump in the next posts, that would help us a lot
    https://www.sevenforums.com/crash-loc...d-problem.html

    Regard
    Tuan
      My Computer


  3. Posts : 15
    Windows 7 Pro 64-bit
    Thread Starter
       #3

    Hi ttran, thanks for the link.

    I've added the minidumps in my original post.
      My Computer


  4. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #4

    Hi there

    Are you using any virtual Cd program such as Daemon tool or Alcohol 120%, sptd.sys, which belong to many virtual cd program, caused one of the BSODs
    Code:
    BugCheck A, {fffff88003b56000, 2, 1, fffff80003807e8d}
    Unable to load image \SystemRoot\System32\Drivers\sptd.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for sptd.sys
    *** ERROR: Module load completed but symbols could not be loaded for sptd.sys
    Probably caused by : sptd.sys ( sptd+424ce )
    Followup: MachineOwner
    ---------
    I'm looking for the sptd.sys removable tool that you can use to remove sptd.sys file after removing those virtual cd program, will post it in just a minute
      My Computer


  5. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #5

    Here you go:
    DuplexSecure - Downloads

    Good Luck
    Tuan
      My Computer


  6. Posts : 15
    Windows 7 Pro 64-bit
    Thread Starter
       #6

    Ok thanks, I'll try that and see if that fixes the problem.
      My Computer


  7. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #7

    Yes, I hope that can fix your problem, I have seen deamon tool cause bsods many times (even me lol)
    Hope it's all about

    Regard
    Tuan

    You have this old driver, please update them if you have time
    AF15BDA.sys, belong to DigitalNow TinyTwin DVB-T Receiver
    Code:
    AF15BDA  AF15BDA.sys  Tue Apr 29 15:34:37 2008 (4816DD9D)
    Last edited by ttran; 18 Jun 2010 at 05:15.
      My Computer


  8. Posts : 15
    Windows 7 Pro 64-bit
    Thread Starter
       #8

    Just BSODed again, this time was I playing a game and the screen went crazy, then blue screen showed up with irql_not_less_or_equal message. Which is apparently due to a bad driver of some sort (google), however I installed all my drivers and programs on day one, so it makes it hard to figure out whats going wrong.

    I wonder if this is a hardware problem, I don't think it is my graphics card as this was working fine in my last computer (unless it was damaged while moving).

    Also with regard to the DVB-T reciever windows tells me my driver is up to date. Minidump included.

    My Gpu reaches temps of up to 65 degrees while under load, I think this is normal though.

    Hope somebody can clear up the confusion.
      My Computer


  9. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #9

    Hi there
    sptd.sys deamon tool issue now gone away-->congratulation
    The bugcheck of the minidump file above indicate a system file, which is usbport.sys. Are you playing counter-strike (half-life), how do you play it? I mean are you playing it on usb?

    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.837\061910-17050-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`0324e000 PsLoadedModuleList = 0xfffff800`0348be50
    Debug session time: Fri Jun 18 19:24:16.066 2010 (UTC + 7:00)
    System Uptime: 0 days 1:10:41.783
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .....................................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck A, {fffff88006312ff8, 2, 1, fffff8000322202e}
    Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_Core_iCompleteDoneTransfer+45f )
    Followup: MachineOwner
    ---------
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: fffff88006312ff8, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
     bit 0 : value 0 = read operation, 1 = write operation
     bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8000322202e, address which referenced memory
    Debugging Details:
    ------------------
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800034f60e0
     fffff88006312ff8 
    CURRENT_IRQL:  2
    FAULTING_IP: 
    hal!memcpy+25e
    fffff800`0322202e 48894118        mov     qword ptr [rcx+18h],rax
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xA
    PROCESS_NAME:  hl.exe
    TRAP_FRAME:  fffff880009b0a10 -- (.trap 0xfffff880009b0a10)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=bffea381de92627b rbx=0000000000000000 rcx=fffff88006312fe0
    rdx=fffffffffee21000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8000322202e rsp=fffff880009b0ba8 rbp=0000000000000002
     r8=0000000000001000  r9=0000000000000080 r10=2217b71db0aa55b9
    r11=fffff88006312000 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    hal!memcpy+0x25e:
    fffff800`0322202e 48894118        mov     qword ptr [rcx+18h],rax ds:fffff880`06312ff8=????????????????
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff800032bdb69 to fffff800032be600
    STACK_TEXT:  
    fffff880`009b08c8 fffff800`032bdb69 : 00000000`0000000a fffff880`06312ff8 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff880`009b08d0 fffff800`032bc7e0 : 00000000`00000005 fffff880`06312000 fffffa80`05f8ff60 fffff880`0481b7a0 : nt!KiBugCheckDispatch+0x69
    fffff880`009b0a10 fffff800`0322202e : fffff800`03207e15 fffff880`06311e40 00000000`00000002 fffffa80`07487e00 : nt!KiPageFault+0x260
    fffff880`009b0ba8 fffff800`03207e15 : fffff880`06311e40 00000000`00000002 fffffa80`07487e00 fffff880`048991b1 : hal!memcpy+0x25e
    fffff880`009b0bb0 fffff800`0320769a : fffffa80`054e4040 00000000`00000100 fffffa80`056d1660 00000000`0000fdd0 : hal!HalpDmaSyncMapBuffers+0x1bd
    fffff880`009b0c60 fffff800`0320a83f : fffffa80`054e4040 fffff880`06311e40 fffffa80`056d1660 00000000`0000ff90 : hal!HalpDmaFlushScatterTransfer+0xae
    fffff880`009b0cb0 fffff800`032097d5 : fffffa80`044a6a40 fffff880`06311e40 00000000`0000ff90 fffffa80`07487e00 : hal!IoFlushAdapterBuffers+0xaf
    fffff880`009b0cf0 fffff880`04013023 : fffffa80`0545e1a0 fffffa80`0681e510 fffffa80`0545e050 fffffa80`0545e1a0 : hal!HalPutScatterGatherList+0x85
    fffff880`009b0d50 fffff880`04013ab7 : 00000000`00000000 fffffa80`04122d80 fffffa80`0545ea02 00000000`00000002 : USBPORT!USBPORT_Core_iCompleteDoneTransfer+0x45f
    fffff880`009b0e30 fffff880`0401164f : fffffa80`0545eea8 fffffa80`0545e1a0 fffffa80`0545f040 00000000`00000000 : USBPORT!USBPORT_Core_iIrpCsqCompleteDoneTransfer+0x3a7
    fffff880`009b0e90 fffff880`04002f89 : fffffa80`0545e050 00000000`00000000 fffffa80`0545ee02 fffffa80`0545eea8 : USBPORT!USBPORT_Core_UsbIocDpc_Worker+0xf3
    fffff880`009b0ed0 fffff800`032c9cdc : fffff880`02dd3180 fffffa80`0545eea8 fffffa80`0545eec0 00000000`00000000 : USBPORT!USBPORT_Xdpc_Worker+0x1d9
    fffff880`009b0f00 fffff800`032c4765 : 000004d8`00000000 fffffa80`073ab770 00000000`00000000 fffff880`04002db0 : nt!KiRetireDpcList+0x1bc
    fffff880`009b0fb0 fffff800`032c457c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KyRetireDpcList+0x5
    fffff880`0a589be0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchInterruptContinue
    
    STACK_COMMAND:  kb
    FOLLOWUP_IP: 
    USBPORT!USBPORT_Core_iCompleteDoneTransfer+45f
    fffff880`04013023 4533c0          xor     r8d,r8d
    SYMBOL_STACK_INDEX:  8
    SYMBOL_NAME:  USBPORT!USBPORT_Core_iCompleteDoneTransfer+45f
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: USBPORT
    IMAGE_NAME:  USBPORT.SYS
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bcc07
    FAILURE_BUCKET_ID:  X64_0xA_USBPORT!USBPORT_Core_iCompleteDoneTransfer+45f
    BUCKET_ID:  X64_0xA_USBPORT!USBPORT_Core_iCompleteDoneTransfer+45f
    Followup: MachineOwner
    ---------
    Please run system file check to see if everything is ok
    Start-->type cmd in search and run as administrator-->in cmd command window type in sfc /scannow (space between sfc and /)

    Also, please read article which List of the latest USB hotfixes for each Windows version including Window 7 RTM (if this is the version you are using)
    List of the latest USB hotfixes for each Windows version - Microsoft Windows USB Core Team Blog - Site Home - MSDN Blogs

    Regard

    Tuan
      My Computer


  10. Posts : 15
    Windows 7 Pro 64-bit
    Thread Starter
       #10

    I was indeed playing counterstrike, this was off harddrive however, the only usb connections active would have been bluetooth adapter, TV tuner, keyboard and mouse. Will run the disk check ASAP.
      My Computer


 
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