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Windows 7: Unable to access cbs.log

20 Jun 2010   #11
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Here is my suggestion. If you are not on a network, forget about the repair, it will not benefit you.

If you want to solve the problem with the game crash, this is what I suggest

First go to the compatiblity center and see if your game is compatible.
Windows 7 Compatibility: Resources for PCs, Devices and Software Programs

If it is go to device manager, from search and make sure that all drivers are up to date, especially the graphics. Be sure that you have the most up to date graphics card

If that is ok take a memory test using memtest86.
Memtest86+ - Advanced Memory Diagnostic Tool

Be sure you are not overheating

Finally the most important step, cross your fingers. If these steps do not work, repost and we will move on from there.


My System SpecsSystem Spec
.
20 Jun 2010   #12
xXSevenXx

Windows 7 Ultimate SP1 64- bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
Here is my suggestion. If you are not on a network, forget about the repair, it will not benefit you.

If you want to solve the problem with the game crash, this is what I suggest

First go to the compatiblity center and see if your game is compatible.
Windows 7 Compatibility: Resources for PCs, Devices and Software Programs

If it is go to device manager, from search and make sure that all drivers are up to date, especially the graphics. Be sure that you have the most up to date graphics card

If that is ok take a memory test using memtest86.
Memtest86+ - Advanced Memory Diagnostic Tool

Be sure you are not overheating

Finally the most important step, cross your fingers. If these steps do not work, repost and we will move on from there.
My GPU drivers are up to date.
I did a memtest86+ test when I put my RAM to spec in the BIOS>
My CPU temp is 30'-33' when playing Dirt 2.
My GPU temp is 58' when playing Dirt 2.
My System SpecsSystem Spec
20 Jun 2010   #13
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Make sure that the game is compatible with your OS. See prior post
My System SpecsSystem Spec
.

20 Jun 2010   #14
xXSevenXx

Windows 7 Ultimate SP1 64- bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
Make sure that the game is compatible with your OS. See prior post
Yes, it's compatible.
A previous version 'Dirt' is not.
My System SpecsSystem Spec
20 Jun 2010   #15
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

OK. The only thing that I know at this point is the slow process of diagnosing the problem

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

You did not generate a dmp report, did you?
My System SpecsSystem Spec
20 Jun 2010   #16
xXSevenXx

Windows 7 Ultimate SP1 64- bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
OK. The only thing that I know at this point is the slow process of diagnosing the problem

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

You did not generate a dmp report, did you?
No I never.
My System SpecsSystem Spec
20 Jun 2010   #17
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

OK try to play in safe mode see what happens.

Then try the clean boot see what happens.
My System SpecsSystem Spec
20 Jun 2010   #18
xXSevenXx

Windows 7 Ultimate SP1 64- bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
OK try to play in safe mode see what happens.

Then try the clean boot see what happens.
The game usually crashes after a race, never during a race or on opening the game.
My System SpecsSystem Spec
20 Jun 2010   #19
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Did you check the game website for any updates?

Try the clean and safe mode boot. That will tell us a lot.
My System SpecsSystem Spec
20 Jun 2010   #20
xXSevenXx

Windows 7 Ultimate SP1 64- bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
Did you check the game website for any updates?

Try the clean and safe mode boot. That will tell us a lot.
I've installed a patch the other day as informed by someone in the gaming section.
That clean boot will take forever.
Do you know what the errors are in that txt document?
My System SpecsSystem Spec
Reply

 Unable to access cbs.log




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