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Windows 7: WIN7.64 and BSOD - may have solution..

21 Jun 2010   #1
MBenavides

w7
 
 
WIN7.64 and BSOD - may have solution..

Good afternoon,

I have no science to back up my theory, but just day to day experience and a drop in the number of BSOD's - to near zero.

I'm running Win7(64) and two 500GB SSD's on a Dell laptop with 8GB RAM, 1GB VRAM. So I'm not short of horsepower <G>. Not running as RAID.

Machine runs FINE as long as I'm running Sun VirtualBox which in turn is running either Ubuntu 10.04 (64) or Win7(32) (I have some DOS programs that refuse to run in 64 bit Win).

I see NOTHING in my BIOS that I can tweak to eliminate BSOD's (and there were a variety, nothing ever consistent). Memory ALWAYS tests normal, too.

So.... VirtualBox with Win7(32) is always running minimized, as is my docked laptop running two 27" monitors.

My .02.

Regards,
MarkB


My System SpecsSystem Spec
.
21 Jun 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Hello,

Go ahead and upload your dmps. We have an extremely skilled BSOD Team here, and your problem is 95%+ guaranteed to be fixed.

https://www.sevenforums.com/tutorials...en-forums.html

~JK
My System SpecsSystem Spec
22 Jun 2010   #3
MBenavides

w7
 
 

I'm no dummy - I'll HAPPILY include a dumpfile! Interestingly, NO CRASHES while at work because I ran Sun VirtualBOX all day to access some DOS programs.

I head home, and sure as heck, no VirtualBox, and hello BSOD's! I'm attaching the latest one.
Thanks!
MarkB
PS: Dell Covet M6500, and what I *THINK* are latest available drivers, mostly from Dell.
My System SpecsSystem Spec
.

22 Jun 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

Interesting.

Please enable driver verifier: Using Driver Verifier to identify issues with Drivers

Now for some other troubleshooting. Do you get BSODs while VBox is running, but no virtual machines running?

Please update VBox to the latest version, if you have not already: http://download.virtualbox.org/virtu...-62467-Win.exe

Check in your BIOS for a CPU virtualization or hyperthreading option. Change it is you see one.

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_062210-15568-01.zip\062210-15568-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c15000 PsLoadedModuleList = 0xfffff800`02e52e50
Debug session time: Tue Jun 22 20:58:59.633 2010 (UTC - 4:00)
System Uptime: 0 days 0:05:44.835
Loading Kernel Symbols
...............................................................
................................................................
...................................................
Loading User Symbols
Loading unloaded module list
.........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80002f2b3d4, fffff88008650fe0, 0}

Probably caused by : ntkrnlmp.exe ( nt!AlpcpCancelMessagesByRequestor+84 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
22 Jun 2010   #5
MBenavides

w7
 
 

Jonathan,
Already running latest Virtual Box, thanks. I'm not 100% certain but I **THINK** I need to be running an OS via VirtualBox to avoid BSOD. I'll go VirtualBox combat-mode tomorrow and see what happens <G>. I'm about to:
- check my BIOS, and
- enable driver verifier
I'll get back to you and Thanks!
MarkB
PS: one of my colleagues wonders if Kingston SSD's are the reason for BSOD. Thoughts?
My System SpecsSystem Spec
23 Jun 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

Anything is possible, but why would a SSD cause a BSOD while VBox is not running?

While we're at it, why would anything cause BSODs while VBox is not running?

You may see if a BIOS update cures things.
My System SpecsSystem Spec
23 Jun 2010   #7
MBenavides

w7
 
 

Well, THAT was messy! VERIFIER brought my system to its knees with immediate BSOD on startup. Didn't see any new additions in my windows/minidump folder, either. System Restore to get out of BSOD hell.

I can tell you running VirtualBox without any bringing up Ubuntu or Win7(32) also results in BSOD.

I've gone to BIOS and turned OFF my three choices beneath virtualization and things appear stable AND VirtualBox seems to work anyway.

FWIW,
MarkB
My System SpecsSystem Spec
24 Jun 2010   #8
MBenavides

w7
 
 

Good eve,
Does this latest mini-dump file shed any light?
Thanks,
MarkB
My System SpecsSystem Spec
25 Jun 2010   #9
Jonathan_King

Windows 7 Professional x64
 
 

Sorry, it doesn't point to anything. I suggest enabling Verifier again.

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_062310-13712-01.zip\062310-13712-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c61000 PsLoadedModuleList = 0xfffff800`02e9ee50
Debug session time: Wed Jun 23 17:53:04.813 2010 (UTC - 4:00)
System Uptime: 0 days 0:28:07.015
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
...................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41284, 331001, 0, fffff70001080000}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4a83 )

Followup: MachineOwner
---------

6: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041284, A PTE or the working set list is corrupt.
Arg2: 0000000000331001
Arg3: 0000000000000000
Arg4: fffff70001080000

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_41284

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  spoolsv.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002d27df3 to fffff80002cd1600

STACK_TEXT:  
fffff880`055c4988 fffff800`02d27df3 : 00000000`0000001a 00000000`00041284 00000000`00331001 00000000`00000000 : nt!KeBugCheckEx
fffff880`055c4990 fffff800`02d59c05 : 00000000`05000001 fffffa80`0a0c5bf0 fffffa80`00000058 fffff880`00000000 : nt! ?? ::FNODOBFM::`string'+0x4a83
fffff880`055c49d0 fffff800`02fb9dc1 : 00000000`00000000 00000000`00000001 fffffa80`0b360b30 00020bea`00020410 : nt! ?? ::FNODOBFM::`string'+0x52ef0
fffff880`055c4ac0 fffff800`02cd0853 : 00000000`000009e8 fffffa80`09636b60 00000000`00000000 00000000`0324eb38 : nt!NtQueryVirtualMemory+0x67f
fffff880`055c4bb0 00000000`7735ff8a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0324eb18 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7735ff8a


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt! ?? ::FNODOBFM::`string'+4a83
fffff800`02d27df3 cc              int     3

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+4a83

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb

FAILURE_BUCKET_ID:  X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4a83

BUCKET_ID:  X64_0x1a_41284_nt!_??_::FNODOBFM::_string_+4a83

Followup: MachineOwner
---------
My System SpecsSystem Spec
25 Jun 2010   #10
jason786

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by MBenavides View Post
Good eve,
Does this latest mini-dump file shed any light?
Thanks,
MarkB
When you tried your memory test, did you let it run for at least 5 passes?

Also, try running the test with either 2GB or 4GB at a time
My System SpecsSystem Spec
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 WIN7.64 and BSOD - may have solution..




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