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Windows 7: bsod minidump

21 Jun 2010   #11
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Rather than delete them, I would rename them to PxHlpa64.bak and mvsata.bak. If you should discover you need one or both you can rename again.


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21 Jun 2010   #12
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Great suggestion Carl
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21 Jun 2010   #13
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Thank you, Richard. That suggestion is one born of experience. One of those I wish I had of's.
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22 Jun 2010   #14
bobmane

MS Windows 7 Ultimate 64-bit
 
 

can you tell me how to find those and rename them?
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22 Jun 2010   #15
ttran

Microsoft Window 7 Professional 32 bit
 
 

I guess they are in C-->Windows-->System 32-->drivers. To rename them, right click-->rename
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22 Jun 2010   #16
CarlTR6

Windows 7 Ultimate 32 bit
 
 

1. Unhide systems files and folders.

Hidden Files and Folders - Show or Hide

I recommend hiding these again when you are finished.

2. Open Windows Explorer and do a search for each of the files. They are probably in C:\Windows\System32\Drivers

I recommend hiding the system files and folders when you are finished.

Tuan and I were posting at the same time.
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22 Jun 2010   #17
ttran

Microsoft Window 7 Professional 32 bit
 
 

Thanks Carl, perfect explaination!!!
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22 Jun 2010   #18
CarlTR6

Windows 7 Ultimate 32 bit
 
 

And I thank you!
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22 Jun 2010   #19
bobmane

MS Windows 7 Ultimate 64-bit
 
 

thanks...i updated mvsata and changed PxHlpa64.sys to PxHlpa64.bak


will see how it goes
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22 Jun 2010   #20
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

All that have helped wish you luck. But there were more potential problems than just those two drivers.
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