When you using the laptop, i will get various freezes in which everything will not respond and i have to turn the laptop of and back off again for it to work.
This can happen at different times, some times it within a minute of the laptop being switched on, or within half an hour of it being on.
Im trying to write this quick before it crashes again.
OS: Windows Home Preium 32 bit. Laptop is a Toshiba Satellite (don't know model number).
Hi rattlesnake and welcome to the forum.
Please read this thread and post back. We will be glad to help you.
[1 - Novice] How to ask for help with a BSOD problem
Please fill out your system information. Go to your User CP at the top of the page, look in the left column and click on Edit system specs. Filling in your specs will help us help you.
You can make this easier by downloading Speccy.
Do you get a blue screen? Check and see if you have any dump files.
https://www.sevenforums.com/tutorials...en-forums.html
Make sure yo have your system set to save dump files. Control Panel > System >Advanced system settings > Advanced > and click on the Startup and recovery settings button. Your settings should look similar to this:
I dont get a blue screen i can still see everything you just cant do anything and it forces you to turn it off and back on again.
I got a blue screen a couple of weeks back and under the problem details it states:
Files that help describe the problem:
C:\Windows\Minidump\062210-25849-01.dmp
C:\Users\Adam\AppData\Local\Temp\WER-53960-0.sysdata.xml
I don't know what either of those files mean. Or what the problem with them is.
Welcome,
You may want to try these remedies for random freezing
OK this is what you do
Run a thorugh anti virus scan
Donwload and run malwarebytes
http://www.malwarebytes.org/mbam.php
Run a memory test, at least 7 scans
Guide to using Memtest86+
Make sure you are not overheating
http://www.almico.com/sfdownload.php
Test your hard drive
http://www.carrona.org/hddiag.html
Check your graphics card and driver.
In addition fill out your system specs.
After you have tried this and you still have a problem post.
Last edited by richc46; 22 Jun 2010 at 11:20.
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