Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSoD when plugging in Konnekt 6

22 Jun 2010   #1
Larkhillv

Windows 7 Home Premium 64-bit
 
 
BSoD when plugging in Konnekt 6

I have tried contacting TC Electronic and posted on their forums, to no avail so far, so I am hoping people here can help me.

I recently purchased the TC Desktop Konnekt 6 (mic/instrument preamp audio interface) and every time I connect it to my laptop via firewire, it crashes my computer shortly after. I have updated all of my drivers (including my firewire driver), I installed the latest version of TC Near (the interface program, allegedly compatible with Win7 64-bit), tried using a power strip AND direct wall socket for the power supply, reformatting my HDD, scanned for viruses etc, made sure TC Near was formatted correctly for the hardware I was connecting... I don't know what else to do.

I am running Windows 7 Home Premium 64-bit on a Dell Studio 1555, 4 GB memory, Intel Core 2 Duo at 2.10 GHz. I will attach a picture of one of the many BSoD's I have received, although the stop error code is always 0x10D, parameter 1 always being 05 or 08, from the ones I have seen. Also attached are the three most recent minidumps.

Also, for the few minutes between connecting the firewire and crashing, in my Devices & Printers display, the TC Near/Konnekt 6 are listed under "Unspecified" instead of under Devices. This is my first audio interface I have ever used, so I am not sure of that is unusual or another sign of a problem. The Konnekt 6 uses a 6-pin connection, and my laptop uses a 4-pin 1394 firewire port -- I bought the proper cable by Belkin at Best Buy.

Apparently the Konnekt 6 (and other audio interfaces) have trouble with Win7, especially 64-bit, and I have looked around the TC forums but no one seems to have the exact same problem as I do, so any help here would be greatly appreciated! Thank you.


My System SpecsSystem Spec
.
22 Jun 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Larkhillv View Post
I have tried contacting TC Electronic and posted on their forums, to no avail so far, so I am hoping people here can help me.

I recently purchased the TC Desktop Konnekt 6 (mic/instrument preamp audio interface) and every time I connect it to my laptop via firewire, it crashes my computer shortly after. I have updated all of my drivers (including my firewire driver), I installed the latest version of TC Near (the interface program, allegedly compatible with Win7 64-bit), tried using a power strip AND direct wall socket for the power supply, reformatting my HDD, scanned for viruses etc, made sure TC Near was formatted correctly for the hardware I was connecting... I don't know what else to do.

I am running Windows 7 Home Premium 64-bit on a Dell Studio 1555, 4 GB memory, Intel Core 2 Duo at 2.10 GHz. I will attach a picture of one of the many BSoD's I have received, although the stop error code is always 0x10D, parameter 1 always being 05 or 08, from the ones I have seen. Also attached are the three most recent minidumps.

Also, for the few minutes between connecting the firewire and crashing, in my Devices & Printers display, the TC Near/Konnekt 6 are listed under "Unspecified" instead of under Devices. This is my first audio interface I have ever used, so I am not sure of that is unusual or another sign of a problem. The Konnekt 6 uses a 6-pin connection, and my laptop uses a 4-pin 1394 firewire port -- I bought the proper cable by Belkin at Best Buy.

Apparently the Konnekt 6 (and other audio interfaces) have trouble with Win7, especially 64-bit, and I have looked around the TC forums but no one seems to have the exact same problem as I do, so any help here would be greatly appreciated! Thank you.

All three of these were caused by your firewire driver. I would download and install a fresh copy.



Code:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jun 22 14:36:42.852 2010 (GMT-4)
System Uptime: 0 days 1:08:10.818
BugCheck 10D, {8, 57ff69669c8, 3, fffffa8007b19e70}
*** WARNING: Unable to verify timestamp for TCNear.sys
*** ERROR: Module load completed but symbols could not be loaded for TCNear.sys
Probably caused by : 1394ohci.sys ( 1394ohci!IsochRx::HandleIsochAttachBuffers+5ea )
BUGCHECK_STR:  0x10D_8
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jun 21 21:04:04.720 2010 (GMT-4)
System Uptime: 0 days 0:31:36.562
BugCheck 10D, {5, 0, 1401, fffffa8007b597e0}
Probably caused by : 1394ohci.sys ( 1394ohci!IsochRx::WdfEvtNotificationDpc+1ce )
BUGCHECK_STR:  0x10D_5
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Sun Jun 20 23:02:14.705 2010 (GMT-4)
System Uptime: 0 days 0:13:52.671
BugCheck 10D, {8, 57ffbff0578, 3, fffffa8007b59be0}
*** WARNING: Unable to verify timestamp for TCNear.sys
*** ERROR: Module load completed but symbols could not be loaded for TCNear.sys
Probably caused by : 1394ohci.sys ( 1394ohci!IsochRx::HandleIsochAttachBuffers+5ea )
BUGCHECK_STR:  0x10D_8
PROCESS_NAME:  System
My System SpecsSystem Spec
22 Jun 2010   #3
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello !!

The Dump files are indeed pointing to TCNear.sys do you try one of thing mentioned in TC Forums

Quote:
Greetings,

I also facted the issue with my Konnekt at x64 OS (Windows 7 Pro, Konnekt 6, laptop Dell Studio 1745 with built-in IEEE1394). BSOD didn't exist in FL Studio, Adobe Audition, Ceremony Melodyne (I'm using TC Near Asio). BSOD appeard in Winamp during everyday-work. I found a temporary solution (the same trick like old 32-bit drivers for XP/Vista running at Windows 7 before official Win7 drivers release).

In Device Manager: find your FireWire controller and update driver.
Select manual installation (pick up from the list) and replace standard IEEE1394 driver onto OCHI - LEGACY. The legacy driver works fine with no BSOD activity

I haven't tested audio recording, 'cause I don't use to recording... but it works fine with 192/24 with no performance loss. If you are still facting the BSOD at Win7 x64, try to replace FireWire driver onto "legacy". I hope it temporary help you to prevent BSODs until this issue is unsolved by TC at official x64 drivers.

Respectful,
Zbigniew Wyrwich
- Captain
My System SpecsSystem Spec
.

22 Jun 2010   #4
Larkhillv

Windows 7 Home Premium 64-bit
 
 

Switching it to the legacy driver worked! I must have missed that post somewhere. Thanks for your swift responses. You guys rock :)
My System SpecsSystem Spec
Reply

 BSoD when plugging in Konnekt 6




Thread Tools




Similar help and support threads
Thread Forum
BSOD when plugging XB1 controller
i recently bought an xb1 controller for my pc (to play games that fit the controller), The automatic drivers didnt install the controller so i saw a solution for it wich is installing a driver manually for the 64bit sys. after that when i try to let the driver install it just won't finish. i hear...
BSOD Help and Support
BSOD upon plugging in Ext. HD
I was using my seagate 500 GB external HD as additional space for my xbox one. I needed it to back up my lap top with it. I followed a forum and used "xbox one drive converter" to change it from xboxone to pc so that i could format it on my laptop. Now every time I plug it in to my laptop or my...
BSOD Help and Support
Bsod when plugging in headphones
Hey guys, I'm being plagued with BSODs yet again. However, they almost always happen whenever I plug in my headphones to the audio jack on the front of my case. Note: I've been using these headphones for months with this computer and have had no issues. I recently got a new motherboard and...
BSOD Help and Support
BSOD When Plugging in USB Device
Hello Windows 7 Community, I am having a problem with a novatel usb760 aircard modem. I installed this device properly. The drivers, and firmware updates all installed successfully. I was able to use it fine right after installation. The next day when I plugged it into my usb port, I got a...
BSOD Help and Support
BSOD when plugging in usb device
When ever i plug my xbox 360 wireless receiver device, my pc gets the blue screen and restarts itself, when its unplugged, everything is fine and no crashes ive attached the DMP file My PC spec is Windows 7 pro 32 bit, e8500 3.5ghz, ATI 6850, 4gb RAM
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 08:56.
Twitter Facebook Google+