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multiple bsod event 41, kernel-power task 63
hi, i'm new here, and hope someone can help:
my clunker pc requires a lot of maintenance and p-a-t-i-e-n-c-e, when yesterday i kept having recurring multiple bsod events; have tried many anti-spyware and anti-virus scans- nothing; system image restore- nothing; system repair disc- nothing; 2 factory default recoveries- nothing; discovered i could use safe mode with network prompt and spent the entire day looking at numerous forums- w-a-y, t-o-o many possibilities to sort through... tired of pulling my hair and throwing things around the apartment... can anybody help?
tech specs, event log description, and 2 zipped files @ skydrive (msinfo32 & minidump), in that order, are below:
Acer Aspire 5532 notebook
OS: MS Win 7 Home Premium 64-bit
AMD Athlon 64 TF-20 (512KB L2, 1.60 GHz)
3gb DDR2 667 SDRAM
160 gb hdd
Motherboard: AMD 780G
ATI Radeon HD3200 graphics
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-06-22T19:06:07.572822700Z" />
<EventRecordID>3014</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>1tinsoldier-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">68</Data>
<Data Name="BugcheckParameter1">0xfffffa8002a36580</Data>
<Data Name="BugcheckParameter2">0xeae</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
2 zipped files located at skydrive:
msinfo32_files -
msinfo32_files.zip - Windows Live
minidump_files -
minidump_files.zip - Windows Live