New
#1
Windows 7 randomly hangs and restarts by itself. Screen goes blank
Since I bought my new PC about a week ago I've been experiencing the same problem over and over again. Typically what happens is that my monitor screen suddenly goes blank, and then the CPU either restarts itself or I have to force it to restart. There is no discernible pattern to the crashes - it has happened while I was surfing the internet, editing a Word document, playing a game, and it has even happened while my PC was simply left on its own, with nothing running, not even a browser was open. I only found out because the message 'Windows has recovered from an unexpected shutdown' popped up.
At a rough count the above problem has occurred about 15 times. I have read this forum trying to troubleshoot the problem myself. So I have updated my drivers, BIOS, I have even uninstalled Daemon Tools and removed the sptd.sys file by referring to the instructions here. All of it hasn't worked, and I have been incredibly frustrated.
Just today I have experienced 2 crashes, and I really don't know what else to do, so I'm attaching in the form of a zip file the 2 minidump files that were created as a result. Please, could someone assist with this? I would be most grateful! :)