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Windows 7: Bsod help, unexperienced with pc, huge gamer

23 Jun 2010   #1
Phenrik

Windows 7
 
 
Bsod help, unexperienced with pc, huge gamer

Hi i am having severe problems with bluescreens all over the place.
I dont know much about theese things so it can be extra hard trying to help me coz i dont know alot.
I have followed some help things, to get things needed and downloaded a bluescreen wiever.

When its just windows, and internet i dont get any errors but as soon as i play a game, even hard games like: call of duty, or somewhat easy game like tigerwoodsonline i get blue screen. Ofc i assume it is drivers that bugs out since it only is when playing games or using graphics in general.

I bought a nvidia geforce gt 240 card from retail store and havent really felt i have had a single good driver. Started as i ran windows 7 64 bit, could only find beta drivers and then u know its not very good.

Tried installing a windows 7 32 bit just to check if i couldnt use w7 but both are equally when it comes to bsod.

As i mentioned before i have bluescreen viewer but am not totally sure how to add it here ill give it a go ok.

here goes nothing:

Filename Address In Stack From Address To Address Size Time Stamp Time String Product Name File Description File Version Company Full Path
amdk8.sys amdk8.sys+1bb6 0x8fed2000 0x8fee4000 0x00012000 0x4a5bbf07 14.07.2009 01:11:03 Microsoft® Windows® Operating System Processor Device Driver 6.1.7600.16385 (win7_rtm.090713-1255) Microsoft Corporation C:\Windows\system32\drivers\amdk8.sys
halmacpi.dll halmacpi.dll+331a 0x8341b000 0x83452000 0x00037000 0x4a5bbf07 14.07.2009 01:11:03 Microsoft® Windows® Operating System Hardware Abstraction Layer DLL 6.1.7600.16385 (win7_rtm.090713-1255) Microsoft Corporation C:\Windows\system32\halmacpi.dll
ntkrnlpa.exe ntkrnlpa.exe+69fd9 0x8300b000 0x8341b000 0x00410000 0x4b88cacf 27.02.2010 09:33:35 Microsoft® Windows® Operating System NT Kernel & System 6.1.7600.16539 (win7_gdr.100226-1909) Microsoft Corporation C:\Windows\system32\ntkrnlpa.exe

Not sure if what i did was allowed in this forum, so sorry if i did something wrong. wont do it again unless i am told to..

In advance i thank u both for the help, and time used. Again i am not good with theese things so u might have to feed it to me with a silver spoon.

PS. when i set the blue screen wiever to xp style, it says following on the 8 bluescreens i have had since 20th this month:

The problems seems to be this file : Halmacpi.dll on 7 of the 8
and one seems to be the file: ntkrnlpa.exe

so the three things that comes up in the advanced mode is : halmacpi.dll amdk8.sys and ntkrnlpa.exe


My System SpecsSystem Spec
.
23 Jun 2010   #2
ttran

Microsoft Window 7 Professional 32 bit
 
 

Hi and Welcome

Can you please upload your minidump file?
https://www.sevenforums.com/crash-loc...d-problem.html
My System SpecsSystem Spec
23 Jun 2010   #3
Phenrik

Windows 7
 
 

its all 8 of them there. almost the same on them, again thanks
My System SpecsSystem Spec
.

23 Jun 2010   #4
ttran

Microsoft Window 7 Professional 32 bit
 
 

Hi I'm back
I'm guessing this is just device drivers issues
There are 2 things here that I want you to do. First of all, the minidump point to amdk8.sys, which is AMD cpu driver, please download and re-install it
Secondly, you have ASACPI.sys , which is Asus ATK0110 ACPI Utility (a known BSOD maker). Also a part of the Asus PCProbe and AISuite Utilities. Please update them, it's pretty out of date
Code:
ASACPI   ASACPI.sys   Fri Aug 13 09:52:52 2004 (411C2D04)
BUGCHECK:
Code:
BugCheck 7F, {d, 0, 0, 0}
Probably caused by : amdk8.sys ( amdk8!C1Halt+4 )
Followup: MachineOwner
---------
BugCheck 101, {61, 0, 807c3120, 1}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Followup: MachineOwner
---------

Let us know how it turn out

Tuan
My System SpecsSystem Spec
23 Jun 2010   #5
Phenrik

Windows 7
 
 

Quote   Quote: Originally Posted by ttran View Post
Hi I'm back
I'm guessing this is just device drivers issues
There are 2 things here that I want you to do. First of all, the minidump point to amdk8.sys, which is AMD cpu driver, please download and re-install it
Secondly, you have ASACPI.sys , which is Asus ATK0110 ACPI Utility (a known BSOD maker). Also a part of the Asus PCProbe and AISuite Utilities. Please update them, it's pretty out of date
Code:
ASACPI   ASACPI.sys   Fri Aug 13 09:52:52 2004 (411C2D04)
BUGCHECK:
Code:
BugCheck 7F, {d, 0, 0, 0}
Probably caused by : amdk8.sys ( amdk8!C1Halt+4 )
Followup: MachineOwner
---------
BugCheck 101, {61, 0, 807c3120, 1}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Followup: MachineOwner
---------

Let us know how it turn out

Tuan

Thank u very much, is there specific sites i have to go to to update those files?
as u prolly have read i am not a wiz like you ppl here hehe, but trying to learn and do as told tho hehe.
My System SpecsSystem Spec
23 Jun 2010   #6
Tews

64-bit Windows 8.1 Pro
 
 

All of your .dmp files show amdk8.sys ( amd cool and quiet driver ) as the faulting module... Go to AMDs' website and download the latest version...

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\062010-21200-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0x82c37000 PsLoadedModuleList = 0x82d7f810
Debug session time: Sun Jun 20 14:23:25.323 2010 (UTC - 4:00)
System Uptime: 0 days 12:55:26.336
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
..................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7F, {d, 0, 0, 0}

Probably caused by : amdk8.sys ( amdk8!C1Halt+4 )

Followup: MachineOwner
---------

===============================================================================
My System SpecsSystem Spec
23 Jun 2010   #7
ttran

Microsoft Window 7 Professional 32 bit
 
 

You can update ASACPI.sys , Asus stuff at:
http://support.asus.com/download/download.aspx

The AMD Cpu driver can be update at this website:
AMD.com | Support & Downloads

This is comsuming stuff to do, wish u luck
~Tuan

PS: I'm not wiz, I'm learning everyday
My System SpecsSystem Spec
23 Jun 2010   #8
Phenrik

Windows 7
 
 

Thanks Tuan really thanks, and yeah i can remember it downloaded a cool and quiet thing
My System SpecsSystem Spec
23 Jun 2010   #9
Phenrik

Windows 7
 
 

On the cool and quiet thing it says that its a default and does not require any updates, how can i then erase it ?

Acapi thingy i searhed the site and found a seemingly useful thing wher it finds what i need, except clicking on the download button, and go it does nothing. hmm

feel kinda stupid here, amungst geniouses.
My System SpecsSystem Spec
23 Jun 2010   #10
ttran

Microsoft Window 7 Professional 32 bit
 
 

Please read this article to know more what to do with Asus stuff:
https://www.sevenforums.com/787431-post2.html

For Amd, can you try again
AMD Support Search
My System SpecsSystem Spec
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 Bsod help, unexperienced with pc, huge gamer




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