Blue Screens and Random Reboots

jason786 · 28 Jun 2010

Ok, I ran Prime95 for a while, and it stopped after 11 minutes and there were no errors detected on any of the cores

I then tried the signature checker, and while running it I got a blue screen, I'll try running it again

CarlTR6 · 28 Jun 2010

Jason, this was another error code A. The dmp did not tell us much.

jason786 · 28 Jun 2010

CarlTR6 said:

Jason, this was another error code A. The dmp did not tell us much.

Dang, any suggestions on what I should do next?

The hardware seems to be OK, I haven't manually installed any drivers yet after the clean install (except the outdated motherboard driver)

edit: the other thing I've noticed, is that sometimes my PC acts really strange

It's hard to explain it, but for example when I open the start menu and click all programs, if I scroll down and click a folder, windows automatically scrolls back up to the top, sometimes if I reboot, this goes away, other times it just remains..

Also, while the pc is in this mode, any drop down menus disappear instantly, and also I remember when I tried to enable driver verifier, when I got to the point where I was seleting drivers, the windows always scrolled up like it was stuck on the up key, so I could never scroll down as it just went back up again

Also, when you click the middle mouse in on a webpage, the scroll arrow comes up where you can freely move the page up or down, when in this mode, the scroll arrow disappears as soon as you move the mouse

I'm not sure if this means anything, but my PC is doing that at the moment

CarlTR6 · 28 Jun 2010

Jonathan suggested that you run Driver Verifier again. Go ahead and do that.

I have to admit, this one has got me stumped. You have done everything that I can think of including a clean install. But I'm ready to give up!

jason786 · 28 Jun 2010

I got another blue screen just before I ran driver verifier

Also, Carl could you refresh and read my last post? I updated it a bit with some strange information

CarlTR6 · 28 Jun 2010

I do see that ASACPI.sys May 13 2009 is back. I would suggest renaming it while we are testing. It was NOT mentioned in your latest dmp however; but it is a pre Win7 driver.

You also have another pre Win7 driver, amdxata.sys May 19 2009. Can you update this one? I would like to at least eliminate the old driver possibilities.

I read it and I don't have an answer as to why. Obviously something is conflicting. I will take a look at the latest dmp.

jason786 · 28 Jun 2010

CarlTR6 said:

I do see that ASACPI.sys May 13 2009 is back. I would suggest renaming it while we are testing. It was NOT mentioned in your latest dmp however; but it is a pre Win7 driver.

You also have another pre Win7 driver, amdxata.sys May 19 2009. Can you update this one? I would like to at least eliminate the old driver possibilities.

I read it and I don't have an answer as to why. Obviously something is conflicting. I will take a look at the latest dmp.

Renamed the first

amdxata.sys, update or rename that too?

I couldn't really for it, and I couldn't see it in device manager to check windows update

CarlTR6 · 28 Jun 2010

The last dmp was another bugcheck A and again, it blamed a Windows system core file.

Let me research the amdxata.sys Tue May 19 13:56:59 2009 driver. I will reply in this same post.

Amdxata.sys with description Storage Filter Driver is a driver file from company Advanced Micro Devices belonging to product Storage Filter Driver.
In total there are 1 launchpoints for this file .
There are 13 different variations of the file in our database and the file is digitally signed from Advanced Micro Devices, Inc. - VeriSign Time Stamping Services Signer - G2

This is an AMD driver. I only see one AMD device on your computer and that is your graphics card. I suggest you first look on the ATI site for an updated version and then on the AMD site. As a rule, I do not recommend using Windows Update for drivers nor updating them through Device Manager. I recommend going to the manufacturers' sites.

**Capt.Jack Sparrow** · 28 Jun 2010

Jason,

I'm starting to think it might even be a bad disk for Windows 7 because even a Vanilla install is causing BSOD. And you have ran all the Hardware test that came out clean. Regarding the Drivers each time pointing to different Drivers. You also wanna disable Automatic Driver Installation because often the drivers that comes with Windows Update might cause problems. Drivers - Turn Off Automatic Driver Installation . Did you Manage to get the list of unverified Drivers list ?? Also run this Tool and Update the results SF Diagnostic Tool - Using for Troubleshooting make sure you right click and run as administrator.

Hope this helps,
Captain

CarlTR6 · 28 Jun 2010

Captain Jack, I was thinking the same thing. I wanted him to get that driver updated and see what happens. If he gets another BSOD, I was going to suggest that he borrow another Windows CD and do another clean install from it.