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Windows 7: Blue Screens and Random Reboots

29 Jun 2010   #111

Windows 7 Ultimate 64-bit

Quote   Quote: Originally Posted by pebbly View Post
jason, you set the minimum to 1, what did you set the maximum to? :)

Quote   Quote: Originally Posted by stormy13 View Post
For controlling the fan you would be better off using what is in the bios if available, Speedstep (may be listed as EIST) and Q-fan. Between the two of them they will lower the CPU speed when full power isn't needed, and lower the fan speed.

One thing from that Speedfan picture, if that 12V reading is anywhere close to being accurate then that could very well be the problem with stability. Software is one of the worst ways for checking voltages, best is to test with a volt/multi-meter and then compare the real values to what the software reports. As for that 12V reading the general rule used to be and still is +/- 5%, and if that reported 11.46V is anywhere near correct, with the system at idle doesn't leave a lot of room when the system is at load.
Hmm, stability was the reason I got the PSU changed originally

Edit: My PC just rebooted randomly, the first reboot/blue screen today, but I suppose it's no use without a .dmp :/

My System SpecsSystem Spec
29 Jun 2010   #112

Windows 7 Ultimate 32 bit

We do need a dump.
My System SpecsSystem Spec
29 Jun 2010   #113

Windows 7 Ultimate 64-bit

Well I just received a further two restarts

It's strange because they started happening a little while after I changed my fan speed to 80%

Although, I don't think the PC is overheating because the temp has stayed at 44 degrees constant throughout
My System SpecsSystem Spec

29 Jun 2010   #114

Windows 7 Ultimate 32 bit

Change it to 90% and see what happens. I am beginning to wonder if you have mobo problems.
My System SpecsSystem Spec
29 Jun 2010   #115
Microsoft MVP

Win 7 Ultimate x64

Jason in Speedfan click on Configure, and click on the Log tab and enable logging. Next click on the Voltages tab and then click on the 12, 5 and 3.3V readings and select Logged for each. It will then log those three reading to a file in the folder where Speedfan is installed as long as Speedfan is running. When you get the next crash, then go to the Speedfan folder make a copy of the log file (will look something like this, SFLog20100629.cvs), and change the file extension for .cvs to .txt and upload the renamed file to this thread please.

As I said software is no real substitute to checking with a volt meter, but it will do for this as it will show how much if any voltage drop there is when the system crashes.
My System SpecsSystem Spec
29 Jun 2010   #116

Windows 7 - Vista

Quote   Quote: Originally Posted by jason786 View Post
Sorry I didn't reply earlier, I don't think the Windows 7 install is bugged because I used to get blue screens a lot on Vista too, the only reason I got 7 was because of the trouble I was having with Vista

As for drivers, I will turn off automatic drivers and try the signature check when I get back
Hi -

If these BSODs are indeed hardware related, the possibility then exists that such unknown hardware failure may have corrupted the Windows 7 installation in some manner.

I ran the last attached dump and found 3 drivers that need updating. Two of them are network related - both Ethernet and wifi. These older NIC drivers coupled with the fact that this particular BSOD lists XFire as the process running on CPUx at the time of the crash suggests to me that these aged drivers play a part here.

Seeing win32k.sys, the Microsoft Win32 subsystem driver, listed as the probable cause could very well be due to the outdated ATI video drivers. Video is one of the very few areas permitted to transition from user-mode into kernel code territory.

L1E62x64.sys Thu Jun 11 02:45:22 2009 (4A30A802) - Atheros Ethernet
Dnetr28ux.sys Wed Aug 05 09:59:46 2009 (4A799052) - D-Link Wifi LAN Card 
atikmdag.sys Mon Aug 17 23:05:47 2009 (4A8A1A8B) - ATI video
Check Device manager for specific device information -
START | devmgmt.msc

ATI --> Graphics Drivers & Software

Atheros --> Atheros Communications

D-Link --> D-Link - TechSupport

If no-go at D-Link, try -

Linksys --> Support and Services
Ralink --> Ralink corp.

Update the 3 drivers and see if BSODs persist.

Windbg Logs



Regards. . .



Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon Jun 28 17:21:34.235 2010 (GMT-4)
System Uptime: 0 days 0:11:20.295
BugCheck A, {190, 2, 0, fffff800028cf5db}
Probably caused by : win32k.sys ( win32k!NtUserQueryWindow+1c )
PROCESS_NAME:  Xfire.exe
My System SpecsSystem Spec
30 Jun 2010   #117

Windows 7 Ultimate 32 bit

Thank you, JC.
My System SpecsSystem Spec
30 Jun 2010   #118

Windows 7 Ultimate 64-bit

I updated all drivers

But I just got a blue screen

edit: and another, both are uploaded in the same .zip
My System SpecsSystem Spec
30 Jun 2010   #119
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit

Hello Jason,

Dump didn't point anything specific the crash has happen with Java application. I remember when we ran the Sigchecker it found few Java dlls that has issues with. So i guess it's best to remove the Java application. Also was a Memory read error
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
My System SpecsSystem Spec
30 Jun 2010   #120

Windows 7 Ultimate 64-bit

I need java though for most of the stuff I do :S
My System SpecsSystem Spec

 Blue Screens and Random Reboots

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