Blue Screens and Random Reboots

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  1. Posts : 171
    Windows 7 Ultimate 64-bit
    Thread Starter
       #141

    CarlTR6 said:
    Can you upload the dmp to us?
    I can't since the restart took place in the middle of windows creating one, so there isn't one in the minidump folder
      My Computer


  2. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #142

    I was afraid of that.
      My Computer


  3. Posts : 5,705
    Win7 x64 + x86
       #143

    Hardware - there's not much else that'll interrupt the process of saving the info AFTER the crash has occurred.
      My Computer


  4. Posts : 171
    Windows 7 Ultimate 64-bit
    Thread Starter
       #144

    Yep, it's been happening a lot now, now leaving a dump and just happened again

    Was 0x00000101 again..

    I thought it was hardware from the beginning, but is there no way to detect excately what part of my system is causing me problems?
      My Computer


  5. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #145

    Jason, we have probably covered this somewhere in this thread; but what peripherals do you have hooked up when you boot?

    To answer your question, I do not know of a way to pinpoint a hardware problem except by swapping out components.
      My Computer


  6. Posts : 171
    Windows 7 Ultimate 64-bit
    Thread Starter
       #146

    CarlTR6 said:
    Jason, we have probably covered this somewhere in this thread; but what peripherals do you have hooked up when you boot?

    To answer your question, I do not know of a way to pinpoint a hardware problem except by swapping out components.
    Keyboard, Mouse, Wireless Adapter, Speakers and my Monitor

    The keyboard is the only thing that has been swapped once before

    On a side note, I just received 3 restarts in under 10 minutes.. not sure why at all :/ I think I better let my PC rest for tonight

    I really appreciate all your help

    I had a three year return to base warranty on this PC, on which I returned it once before, however when I got it back, I was told it had some stability issues running at high resolution so the PSU had to be changed.. however the problem obviously still persists

    It's just a bit annoying having to buy a PC then attempt to figure out the bugs yourself, I think I may send it back again and see what happens (postage costs a bit by itself though which is also why I didn't send it back to the manufacturer a second time)
      My Computer


  7. Posts : 5,705
    Win7 x64 + x86
       #147

    Here's a suggestion on how to troubleshoot by stripping your system down: Hardware Troubleshooting Via System Stripdown

    I'd have a nice long talk with a supervisor/manager at the place that you're shipping it to. You shouldn't have to pay for their failure to repair it - especially if you have a warranty.
      My Computer


  8. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #148

    If you have a warranty, that is exactly what I would do.
      My Computer


  9. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #149

    John, thank you for that link; that is a great reference.
      My Computer


  10. Posts : 171
    Windows 7 Ultimate 64-bit
    Thread Starter
       #150

    usasma said:
    Here's a suggestion on how to troubleshoot by stripping your system down: Hardware Troubleshooting Via System Stripdown

    I'd have a nice long talk with a supervisor/manager at the place that you're shipping it to. You shouldn't have to pay for their failure to repair it - especially if you have a warranty.
    Yes, I will phone them up tomorrow and see what they say, it's bad enough that the system wasn't checked before it was first shipped, and then again after I sent it back the first time

    I'll have a look through the guide

    But I have a quick question, say the blue screens were caused by peripherals, would the dump show this?
      My Computer


 
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