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Windows 7: Blue Screens and Random Reboots

06 Jul 2010   #161
Microsoft MVP


If you replace the driver (and you get the correct, Win7 driver) - and the system still BSOD's on you - then it's most likely that the device is broken.

My System SpecsSystem Spec
07 Jul 2010   #162

Windows 7 Ultimate 64-bit


I'm sure this isn't the major cause of the blue screens though, since it happened when I was using my old adapter too

However! These are the only blue screens I'm getting, on shut down, the rest are random restarts throughout the day, I usually get around 10-15 :/
My System SpecsSystem Spec
07 Jul 2010   #163

64-bit Windows 8.1 Pro

This one was caused by Dnetr28ux.sys which is part of your dlink range boost software. i would re-install the wifi drivers.

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\070710-17596-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a1b000 PsLoadedModuleList = 0xfffff800`02c58e50
Debug session time: Wed Jul  7 15:15:42.634 2010 (UTC - 4:00)
System Uptime: 0 days 0:29:22.725
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck C4, {1001, fffffa8007247988, fffffa8004b177a0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\Dnetr28ux.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Dnetr28ux.sys
*** ERROR: Module load completed but symbols could not be loaded for Dnetr28ux.sys
Probably caused by : Dnetr28ux.sys ( Dnetr28ux+48851 )

Followup: MachineOwner

3: kd> !analyze -v
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arg1: 0000000000001001, Verifier predicted potential deadlock.
Arg2: fffffa8007247988, Lock address.
Arg3: fffffa8004b177a0, Verifier internal data.
Arg4: 0000000000000000

Debugging Details:

BUGCHECK_STR:  0xc4_1001

DRIVER_DEADLOCK: Deadlock detection not initialized 



PROCESS_NAME:  svchost.exe


LAST_CONTROL_TRANSFER:  from fffff80002f153dc to fffff80002a8b600

fffff880`07e95af8 fffff800`02f153dc : 00000000`000000c4 00000000`00001001 fffffa80`07247988 fffffa80`04b177a0 : nt!KeBugCheckEx
fffff880`07e95b00 fffff800`02f165c8 : fffff880`02655851 fffffa80`07247988 00000000`00000000 fffffa80`04b177a0 : nt!VerifierBugCheckIfAppropriate+0x3c
fffff880`07e95b40 fffff800`02f1ed43 : fffffa80`03965000 fffffa80`06f58998 fffff800`02f14160 00000000`00000000 : nt!ViDeadlockReportIssue+0x38
fffff880`07e95b80 fffff800`02f22d2b : fffffa80`07247988 fffffa80`0796e028 00000000`00000001 00000000`00000000 : nt!ViDeadlockAnalyze+0x203
fffff880`07e95be0 fffff800`02f2cbdf : fffffa80`07247988 fffffa80`0724c402 fffff880`00000000 fffff880`00000000 : nt!VfDeadlockAcquireResource+0x3ab
fffff880`07e95ce0 fffff880`02655851 : fffffa80`0395c9d0 fffffa80`0697c1a0 fffff980`17f6cf58 fffff880`07e95e1c : nt!VerifierKeAcquireSpinLockRaiseToDpc+0x11f
fffff880`07e95d40 fffffa80`0395c9d0 : fffffa80`0697c1a0 fffff980`17f6cf58 fffff880`07e95e1c fffffa80`0697c1a0 : Dnetr28ux+0x48851
fffff880`07e95d48 fffffa80`0697c1a0 : fffff980`17f6cf58 fffff880`07e95e1c fffffa80`0697c1a0 fffff880`02659bce : 0xfffffa80`0395c9d0
fffff880`07e95d50 fffff980`17f6cf58 : fffff880`07e95e1c fffffa80`0697c1a0 fffff880`02659bce fffffa00`06a0a110 : 0xfffffa80`0697c1a0
fffff880`07e95d58 fffff880`07e95e1c : fffffa80`0697c1a0 fffff880`02659bce fffffa00`06a0a110 fffff83b`02f21fec : 0xfffff980`17f6cf58
fffff880`07e95d60 fffffa80`0697c1a0 : fffff880`02659bce fffffa00`06a0a110 fffff83b`02f21fec fffff980`17f6cf58 : 0xfffff880`07e95e1c
fffff880`07e95d68 fffff880`02659bce : fffffa00`06a0a110 fffff83b`02f21fec fffff980`17f6cf58 fffff880`07e95e1c : 0xfffffa80`0697c1a0
fffff880`07e95d70 fffffa00`06a0a110 : fffff83b`02f21fec fffff980`17f6cf58 fffff880`07e95e1c fffffa80`0000001d : Dnetr28ux+0x4cbce
fffff880`07e95d78 fffff83b`02f21fec : fffff980`17f6cf58 fffff880`07e95e1c fffffa80`0000001d fffff880`07e95e1c : 0xfffffa00`06a0a110
fffff880`07e95d80 fffff980`17f6cf58 : fffff880`07e95e1c fffffa80`0000001d fffff880`07e95e1c fffffa80`0724c4a6 : 0xfffff83b`02f21fec
fffff880`07e95d88 fffff880`07e95e1c : fffffa80`0000001d fffff880`07e95e1c fffffa80`0724c4a6 ffff0000`05861fe9 : 0xfffff980`17f6cf58
fffff880`07e95d90 fffffa80`0000001d : fffff880`07e95e1c fffffa80`0724c4a6 ffff0000`05861fe9 fffffa80`0697c1a0 : 0xfffff880`07e95e1c
fffff880`07e95d98 fffff880`07e95e1c : fffffa80`0724c4a6 ffff0000`05861fe9 fffffa80`0697c1a0 fffff880`02655d90 : 0xfffffa80`0000001d
fffff880`07e95da0 fffffa80`0724c4a6 : ffff0000`05861fe9 fffffa80`0697c1a0 fffff880`02655d90 fffffa80`06a00000 : 0xfffff880`07e95e1c
fffff880`07e95da8 ffff0000`05861fe9 : fffffa80`0697c1a0 fffff880`02655d90 fffffa80`06a00000 fffffa80`07246000 : 0xfffffa80`0724c4a6
fffff880`07e95db0 fffffa80`0697c1a0 : fffff880`02655d90 fffffa80`06a00000 fffffa80`07246000 fffffa80`07247970 : 0xffff0000`05861fe9
fffff880`07e95db8 fffff880`02655d90 : fffffa80`06a00000 fffffa80`07246000 fffffa80`07247970 fffff880`00000009 : 0xfffffa80`0697c1a0
fffff880`07e95dc0 fffffa80`06a00000 : fffffa80`07246000 fffffa80`07247970 fffff880`00000009 00000000`0000000c : Dnetr28ux+0x48d90
fffff880`07e95dc8 fffffa80`07246000 : fffffa80`07247970 fffff880`00000009 00000000`0000000c fffff880`07e95e10 : 0xfffffa80`06a00000
fffff880`07e95dd0 fffffa80`07247970 : fffff880`00000009 00000000`0000000c fffff880`07e95e10 ffff0000`00000001 : 0xfffffa80`07246000
fffff880`07e95dd8 fffff880`00000009 : 00000000`0000000c fffff880`07e95e10 ffff0000`00000001 fffffa80`07247970 : 0xfffffa80`07247970
fffff880`07e95de0 00000000`0000000c : fffff880`07e95e10 ffff0000`00000001 fffffa80`07247970 fffffa80`0724c408 : 0xfffff880`00000009
fffff880`07e95de8 fffff880`07e95e10 : ffff0000`00000001 fffffa80`07247970 fffffa80`0724c408 fffff880`026493a9 : 0xc
fffff880`07e95df0 ffff0000`00000001 : fffffa80`07247970 fffffa80`0724c408 fffff880`026493a9 00d8bba5`f7af1c01 : 0xfffff880`07e95e10
fffff880`07e95df8 fffffa80`07247970 : fffffa80`0724c408 fffff880`026493a9 00d8bba5`f7af1c01 00000000`0ce10000 : 0xffff0000`00000001
fffff880`07e95e00 fffffa80`0724c408 : fffff880`026493a9 00d8bba5`f7af1c01 00000000`0ce10000 ffff0000`05861f69 : 0xfffffa80`07247970
fffff880`07e95e08 fffff880`026493a9 : 00d8bba5`f7af1c01 00000000`0ce10000 ffff0000`05861f69 fffffa80`0724c4a6 : 0xfffffa80`0724c408
fffff880`07e95e10 00d8bba5`f7af1c01 : 00000000`0ce10000 ffff0000`05861f69 fffffa80`0724c4a6 fffffa80`0724c4c8 : Dnetr28ux+0x3c3a9
fffff880`07e95e18 00000000`0ce10000 : ffff0000`05861f69 fffffa80`0724c4a6 fffffa80`0724c4c8 fffff880`026a6183 : 0xd8bba5`f7af1c01
fffff880`07e95e20 ffff0000`05861f69 : fffffa80`0724c4a6 fffffa80`0724c4c8 fffff880`026a6183 fffffa80`06a00000 : 0xce10000
fffff880`07e95e28 fffffa80`0724c4a6 : fffffa80`0724c4c8 fffff880`026a6183 fffffa80`06a00000 fffffa80`07246000 : 0xffff0000`05861f69
fffff880`07e95e30 fffffa80`0724c4c8 : fffff880`026a6183 fffffa80`06a00000 fffffa80`07246000 00000000`00000800 : 0xfffffa80`0724c4a6
fffff880`07e95e38 fffff880`026a6183 : fffffa80`06a00000 fffffa80`07246000 00000000`00000800 00000000`00000801 : 0xfffffa80`0724c4c8
fffff880`07e95e40 fffffa80`06a00000 : fffffa80`07246000 00000000`00000800 00000000`00000801 ffffe35c`8d69a701 : Dnetr28ux+0x99183
fffff880`07e95e48 fffffa80`07246000 : 00000000`00000800 00000000`00000801 ffffe35c`8d69a701 fffff800`02b2e9f2 : 0xfffffa80`06a00000
fffff880`07e95e50 00000000`00000800 : 00000000`00000801 ffffe35c`8d69a701 fffff800`02b2e9f2 fffffa80`07246000 : 0xfffffa80`07246000
fffff880`07e95e58 00000000`00000801 : ffffe35c`8d69a701 fffff800`02b2e9f2 fffffa80`07246000 00000000`00000001 : 0x800
fffff880`07e95e60 ffffe35c`8d69a701 : fffff800`02b2e9f2 fffffa80`07246000 00000000`00000001 fffffa80`06c42278 : 0x801
fffff880`07e95e68 fffff800`02b2e9f2 : fffffa80`07246000 00000000`00000001 fffffa80`06c42278 fffff980`17f6cf10 : 0xffffe35c`8d69a701
fffff880`07e95e70 fffff980`17f6cf58 : 00000000`0000035d fffffa80`06c42278 00000000`00000000 00000000`00000004 : nt!MmQuerySpecialPoolBlockType+0x42
fffff880`07e95ea0 00000000`0000035d : fffffa80`06c42278 00000000`00000000 00000000`00000004 fffff880`07e90082 : 0xfffff980`17f6cf58
fffff880`07e95ea8 fffffa80`06c42278 : 00000000`00000000 00000000`00000004 fffff880`07e90082 ffff0000`05861ce9 : 0x35d
fffff880`07e95eb0 00000000`00000000 : 00000000`00000004 fffff880`07e90082 ffff0000`05861ce9 fffffa80`0724c4c8 : 0xfffffa80`06c42278


fffff880`02655851 ??              ???


SYMBOL_NAME:  Dnetr28ux+48851

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Dnetr28ux

IMAGE_NAME:  Dnetr28ux.sys


FAILURE_BUCKET_ID:  X64_0xc4_1001_VRF_Dnetr28ux+48851

BUCKET_ID:  X64_0xc4_1001_VRF_Dnetr28ux+48851

Followup: MachineOwner
My System SpecsSystem Spec

08 Jul 2010   #164

Windows 7 Ultimate 64-bit

Well I just got a blue screen straight after a restart

I just can't seem to get through by phone to the manufacturer, I sent an email on monday and it still hasn't been returned

The random rebooting seems to be more of a problem at the moment, had around seven just this morning, but not sure why at all
My System SpecsSystem Spec
08 Jul 2010   #165
Microsoft MVP


When you set Driver Verifier to catch problems with 3rd party drivers - the blamed component in the memory dump should be a 3rd party driver. If it isn't, then there's 3 possibilities:
- Windows problem
- compatibility problem
- hardware problem (most likely)

Here's your Driver Verifier memory dump - and it blames a Windows component (not a 3rd party driver)

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Thu Jul  8 07:36:29.688 2010 (UTC - 4:00)
System Uptime: 0 days 0:05:19.779
BugCheck A, {fffff80002da86b7, 2, 0, fffff80002ab9662}
Probably caused by : ntkrnlmp.exe ( nt!RtlDispatchException+122 )
PROCESS_NAME:  svchost.exe
So, again, we suspect hardware problems.
My System SpecsSystem Spec
08 Jul 2010   #166

Windows 7 Ultimate 64-bit

And what about this one? Recent one too
My System SpecsSystem Spec
10 Jul 2010   #167

Windows 7 Ultimate 64-bit

Are there any known causes for random computer rebooting, apart from the PSU?

The random reboots seem to be more frequent than blue screens now
My System SpecsSystem Spec
10 Jul 2010   #168
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit

Quote   Quote: Originally Posted by jason786 View Post
Are there any known causes for random computer rebooting, apart from the PSU?

The random reboots seem to be more frequent than blue screens now
Did you service you Computer like removing dust etc. i had the similar problem and found a bunch of dust between the Processor Fan.
My System SpecsSystem Spec
10 Jul 2010   #169

Windows 7 Ultimate 64-bit

Quote   Quote: Originally Posted by Capt.Jack Sparrow View Post
Quote   Quote: Originally Posted by jason786 View Post
Are there any known causes for random computer rebooting, apart from the PSU?

The random reboots seem to be more frequent than blue screens now
Did you service you Computer like removing dust etc. i had the similar problem and found a bunch of dust between the Processor Fan.
I used to use compressed air on the PC to remove dust, but still got blue screens etc, so I haven't actually done that for a while, I think the last time I serviced was around February

Are there any other cleaning techniques apart from compressed air?
My System SpecsSystem Spec
10 Jul 2010   #170
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit


I used to open it and clean by brush never tried the other method !! Maybe you open it see if any dust is hang up !! Please be careful when you do so. It's dangerous !!
My System SpecsSystem Spec

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