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Windows 7: Blue Screens and Random Reboots

01 Aug 2010   #211
jason786

Windows 7 Ultimate 64-bit
 
 

Hey, I need a little help

I just noticed that I have two high definition audio devices in device manager?

Each time I uninstall them both come back :S could they be conflicting?


My System SpecsSystem Spec
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01 Aug 2010   #212
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Jason do you both a sound chip and a sound card? If so, disable the sound chip rater than uninstall it.
My System SpecsSystem Spec
01 Aug 2010   #213
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Quote   Quote: Originally Posted by jason786 View Post
Ok, I ran Prime95 for a while, and it stopped after 11 minutes and there were no errors detected on any of the cores

I then tried the signature checker, and while running it I got a blue screen, I'll try running it again
I've just read through he entire thread, as mentioned it appears to be a hardware issue.

Prime95 should not just stop on it's own.

You also said you had the computer built, was this at a local shop?

When you loaded the new BIOS, what where the settings?
What BIOS version do you have now?

Is the FSB still at 1600?

Tell us what the BIOS CPU and RAM settings are.

Then set BIOS to defaults, then let us know what the FSB is set at, Vcor or CPU voltage, multiplier, RAM voltage and timings, etc.

Did you set Speedfan to record the voltages as Stormy suggested?

Re-seat you RAM, graphics card, HDD connections, and all PSU connections.
Double check the MOBO power connections, look all around the MOBO for possible grounding points.

This might be caused by a bent pin on the processor, but let's check all of the BIOS settings first.
My System SpecsSystem Spec
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01 Aug 2010   #214
jason786

Windows 7 Ultimate 64-bit
 
 

Hey, Prime95 stopping and said PCU check was finished or something
It was built near me but not at a local shop
BIOS settings where all at default, and I haven't changed them, I have the most recent BIOS version at the moment, not sure what the number is but I can find out if needed
I think when I wrote FSB, I think it meant the motherboard could go up to FSB 1600, I'm not sure if the CPU is at 1600
The CPU and RAM settings are all on Auto
I haven't recorded voltages since speedfan started to crash randomly, so I uninstalled it
I've reseated everything
I'll get back with the BIOS soon

Before I do though

I am going to ring up the manufacturer tomorrow, what excately should I ask him about this FSB thing, and is there anything else I should ask? I already returned the PC once and he said it showed some instability when running at higher resolutions so they upgraded the PSU

But yeah, what excately do you want me to find out from the BIOS, and what should I ask them tomorrow?
My System SpecsSystem Spec
01 Aug 2010   #215
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Prime95 should run until you stop it, unless you set it differently, run it again on standard settings, for at least an hour.

Check you MOBO manual, you can D/L it from the ASUS website, look at the BIOS section, check the default settings against your actual settings.
Look for any overclocking settings, for the CPU, GPU and RAM.

Sometimes these won't run correctly at even default settings, if the RAM is borderline under or over volted you can get intermittent error/BSoDs.
If the MOBO default voltage is 1.6v and the RAM requires 1.5v or 1.65v this could be the culprit.
Check if the RAM you have is listed on the MOBO compatible RAM list.

Ask your shop to run the tests they recommend and to check the CPU for bent pins.
A bent CPU pin can cause these kind of problems.

There's always the possibility of a bad MOBO.
My System SpecsSystem Spec
01 Aug 2010   #216
Jonathan_King

Windows 7 Professional x64
 
 

Dave- if Prime95 quit on its own, it means there are errors with the CPU.
My System SpecsSystem Spec
01 Aug 2010   #217
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Yes, He mentioned that it quit and showed no errors, which made me think something wasn't right.
My System SpecsSystem Spec
02 Aug 2010   #218
jason786

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Dave76 View Post
Yes, He mentioned that it quit and showed no errors, which made me think something wasn't right.
I'm not sure, it said tests finished or something, anyway, running it again now so will let you guys know

Regarding the RAM settings, the BIOS on auto shows the volts at 1.8V on minimum, my RAM says 1.9V on the sticker, the BIOS are on Auto

But after lunch I'm going to call up the support and see what they say
My System SpecsSystem Spec
02 Aug 2010   #219
jason786

Windows 7 Ultimate 64-bit
 
 

Hmm, I just got a blue screen, it didn't leave details, but when I rebooted my PC, it got stuck at Starting Windows for around 15 mins

So I reset it, and it went into system recovery thing and said Windows was unable to start

It's fine at the moment, but I'm not sure why it did that
My System SpecsSystem Spec
02 Aug 2010   #220
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Can you D/L CPUZ and post the CPU, Memory and SPD tabs.

What is the brand and part number of your RAM?

Edit:
Found it:
Quote:
The sticks are Corsair branded, DDR2, 800mhz

It was a twin pack, 2x2GB modules and both sticks say XMS2 on them, not sure what that means

The serial is TWIN2X4096 - 6400C5 G
I'll do some checking.
My System SpecsSystem Spec
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