Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Win7 32-bit Crashing Since Jan 2010

27 Jun 2010   #21
ttran

Microsoft Window 7 Professional 32 bit
 
 

Look like Realtek High Definition Audio Driver (MBfilt32.sys) is causing problem. Please re-install audio driver
Code:
BugCheck A, {0, 2, 1, 82ea5f9c}

*** WARNING: Unable to verify timestamp for MBfilt32.sys
*** ERROR: Module load completed but symbols could not be loaded for MBfilt32.sys
Probably caused by : MBfilt32.sys ( MBfilt32+1641 )

Followup: MachineOwner
---------



My System SpecsSystem Spec
.
27 Jun 2010   #22
CarlTR6

Windows 7 Ultimate 32 bit
 
 

I agree; Driver verifier is a little daunting at first, especially if your computer is having problems. Thanks for taking the plunge.

Your assessment of a loop appears to be right on target; these dmps are identical. The stop error code is A:
Quote:
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL



Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
BSOD Index
Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Owner\AppData\Local\Temp\Temp2_Minidumps.zip\062610-23852-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0x82e50000 PsLoadedModuleList = 0x82f98810
Debug session time: Sun Jun 27 02:38:34.208 2010 (GMT-4)
System Uptime: 0 days 0:00:26.457
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 1, 82eb8f9c}

*** WARNING: Unable to verify timestamp for MBfilt32.sys
*** ERROR: Module load completed but symbols could not be loaded for MBfilt32.sys
Probably caused by : MBfilt32.sys ( MBfilt32+1641 )

Followup: MachineOwner
---------

2: kd> !analyze -v

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00000000, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82eb8f9c, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82fb8718
Unable to read MiSystemVaType memory at 82f98160
 00000000 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!KiSignalSynchronizationObject+1c
82eb8f9c 8901            mov     dword ptr [ecx],eax

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  881cac3c -- (.trap 0xffffffff881cac3c)
ErrCode = 00000002
eax=00040000 ebx=873cf974 ecx=00000000 edx=0002edac esi=00040000 edi=8c8c8c98
eip=82eb8f9c esp=881cacb0 ebp=881cacc0 iopl=0         nv up ei pl nz na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010206
nt!KiSignalSynchronizationObject+0x1c:
82eb8f9c 8901            mov     dword ptr [ecx],eax  ds:0023:00000000=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 82eb8f9c to 82e9682b

STACK_TEXT:  
881cac3c 82eb8f9c badb0d00 0002edac 0000000d nt!KiTrap0E+0x2cf
881cacc0 82eb7753 88100120 873cf96c 8f7cefdc nt!KiSignalSynchronizationObject+0x1c
881cace8 83189d4d 873cf96c 00000008 00000000 nt!KeSetEvent+0x8e
881cad08 a4d20641 873cf96c 00000008 00000000 nt!VerifierKeSetEvent+0x58
WARNING: Stack unwind information not available. Following frames may be wrong.
881cad1c 8318616f 00000000 8f7cef48 873cf96c MBfilt32+0x1641
881cad3c 831862d5 8f7cef48 00000000 86199d48 nt!ViPendingCompleteAfterWait+0x5d
881cad50 8305e6bb 82f8fefc a4d98267 00000000 nt!ViPendingWorkerThread+0x27
881cad90 82f100f9 831862ae 82f8fefc 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_IP: 
MBfilt32+1641
a4d20641 ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  MBfilt32+1641

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: MBfilt32

IMAGE_NAME:  MBfilt32.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a72678e

FAILURE_BUCKET_ID:  0xA_VRF_MBfilt32+1641

BUCKET_ID:  0xA_VRF_MBfilt32+1641

Followup: MachineOwner
---------
The dump indicates that MBfilt32.sys is the cause. This is a Realtek HD ALC 880 Audio CODECs v R2.32 for Windows 7 (32/64 bits). It may not be the actual cause; but let's check it out just in case.

Realtek HD ALC 880 Audio CODECs v R2.32 for Windows 7 (32/64 bits) - TechSpot Drivers

Realtek HD ALC 880 Audio CODECs v R2.49 for Win XP/2000/2003 (32/64 bits) June 11, 2010

Read the threads above and go to the Realtek site, download the latest package and install it. Then reboot.

I still see these older drivers in your dump file:
Quote:
Alpham1.sys Mon Jul 23 03:56:57 2007 - ZBoards keyboard driver
Alpham2.sys Tue Mar 20 05:49:51 2007 - ZBoards keyboard driver
whfltr2k.sys Thu Jan 25 10:45:01 2007 - USB Mouse Lower filter driver, Gigabyte GM-M6800 Driver
You need to eliminate these as a cause of your problems by updating them or updating the hardware associated with them (keyboard and mouse).

Once you have updated Realtek, your keyboard drivers, and your mouse drivers (or update the keyboard and/or mouse), uninstall the old drivers or navigate to C:\Windows\System32\Drivers and rename them from xxx.sys to xxx.bak. Reboot. And let your system run. We will go from there.



My System SpecsSystem Spec
27 Jun 2010   #23
gedafe

64 bit Win 7 Professional
 
 

Gents,

I downloaded and installed the newest Realtek codec (R2.49). However, it re-installed the whfltr2k.sys from 2007. I also un-installed/re-installed the keyboard and mouse drivers with the latest ones dated 2009/10 from the Steelseries and Gigabyte websites. These too reinstalled the xxx.sys files.

I then changed the xxx.sys files to xxx.bak files and re-installed everything. Now, there are the xxx.sys files and xxx.bak files all dated 2007 in the driver folder--only difference is the timestamps are 2 hours later, but I'm not sure that really makes any difference.

When I remove the xxx.sys files, my mouse and keyboard stop working and sound goes away. Heh, luckily I had another travel mouse (not win 7 compliant--kept having to remove and reinsert it to keep it working) to rename the xxx.bak files back to xxx.sys. Then everything started working again.

The thing about the realtek driver is that my sound is embedded--it is not a card. So if the driver is the problem, does that mean I need a new motherboard? I've searched forums concerning it, and I can't seem to find anyone with a problem running win7 on their p55-gd65.

I haven't had a BSOD yet, but it's probably just a matter of time. What's next in the process?

--Oh, BTW Carl, I want to thank you for your family's service and sacrifice (gold star) to our country. I keep wanting to say that every time I see your banner. There are 3 in our family who are serving/have served to defend our country's freedoms as well.
My System SpecsSystem Spec
.

27 Jun 2010   #24
CarlTR6

Windows 7 Ultimate 32 bit
 
 

I should have been more clear in my instructions. I meant that if you upgraded your keyboard and mouse with replacements, you should rename those files. If you upgrade the drivers, you will be good to go. I'm sorry about that; I did not intend to cause more problems.

Possibly the Realtec driver will work with since you have updated your keyboard and mouse drivers. Make sure the mouse and keyboard drivers are the latest you can find.

Quote:
Oh, BTW Carl, I want to thank you for your family's service and sacrifice (gold star) to our country. I keep wanting to say that every time I see your banner. There are 3 in our family who are serving/have served to defend our country's freedoms as well.
Thank you very much. And I thank those in your family for their service to our nation. Salute! There are four in my family who have served or are serving: my oldest daughter, my two sons, me and my stepson is still serving. We are all Army.

Back to the topic. Please post ASAP in you encounter another BSOD. Also let us know how your system is doing if you don't get any BSOD's.
My System SpecsSystem Spec
27 Jun 2010   #25
gedafe

64 bit Win 7 Professional
 
 

Carl,

Rock on! We're a tri-service family: Army, Navy, Air Force, Dad, brother, me respectively.

Ended up keeping the Alpham1, Alpham2, and whfltr2k so I could continue to have the keyboard and mouse work. I will switch them out when I can get a new keyboard and mouse.

BSOD still haunts my rig after I installed the new Realtek audio driver. Latest two minidumps attached. I attempted to do a backup when both happened.
My System SpecsSystem Spec
27 Jun 2010   #26
CarlTR6

Windows 7 Ultimate 32 bit
 
 

I thank you for your service, too. You all covered the branches well! My dad is a USCG WWII vet. He is still living. So counting him, I have five in my family.

Both this are error codes 1A

STOP 0x0000001A: MEMORY_MANAGEMENT

Usual causes: Device driver, memory, kernel

Neither of these dumps tell us anything we don't already know

Can you boot in the safe mode (F8) and do your back up?
My System SpecsSystem Spec
27 Jun 2010   #27
gedafe

64 bit Win 7 Professional
 
 

Yep, I got a backup covered--apparently, when I booted back up from the BSOD, the backup automatically started. This time it did not BSOD. Hmm, this debugging thing is rather tedious. What's next?
My System SpecsSystem Spec
28 Jun 2010   #28
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Debugging is tedious. It is trial and error and perseverance. I tis that way even for a tech at a shop. Of course, the tech has the computer right in front of him/her and can watch for nuances and clues that we cannot see; so it goes faster.

Let's see how long you go before a BSOD and then we will look at the fresh dmp. One of the other BSOD team members may step in with an additional thought that I have missed in the mean time.

I think you might want to try a new mouse and keyboard so that we can totally eliminate those drivers as a factor.
My System SpecsSystem Spec
28 Jun 2010   #29
gedafe

64 bit Win 7 Professional
 
 

Carl,

Sounds good. It may be awhile (couple weeks maybe) before I get a new keyboard/mouse for $$-purposes. However, if I can get another one somehow before that, I'll give the replacement a try.

Just noticed another BSOD when I came home for my lunch break. Attached is the minidump. I have a feeling it won't show anything different from what's been coming up the last several minidumps.

Thanks for your continued help.
My System SpecsSystem Spec
28 Jun 2010   #30
Jonathan_King

Windows 7 Professional x64
 
 

I suggest removing Kaspersky before purchasing new hardware. Keep the license key in case you ever want to install it again.

Run this removal tool: http://support.kaspersky.com/downloa...vremover10.zip

Replace it with MSE: http://www.microsoft.com/security_essentials
My System SpecsSystem Spec
Reply

 Win7 32-bit Crashing Since Jan 2010




Thread Tools




Similar help and support threads
Thread Forum
Microsoft Word 2010 keeps crashing.
I have Microsoft Word 2010, and the last couple days I haven't been able to use it. Whenever I open it up and start typing, it freezes. A box opens up and says "Microsoft Word has stopped working." Then it closes. Any reasons why?
Microsoft Office
Win7 stalls, Win7 Explorer keeps crashing
Hi to all! I am working on a Toshiba Satellite laptop running Win7 with 2GB RAM on a Core 2 Duo chipset. This laptop is about 2 years old. The machine has been optimized (using a couple programs), is bug-free and malware free, defragged, you name it. The drivers are up to date. And yet, it...
BSOD Help and Support
MicroSoft Access 2010 keeps crashing w/ W7
I have a simple document tracking database that I wrote in the late '80's and have migrated up through the newer versions of MS Access. Recently when I am editing a date entry form it will crash while I'm working. The error message is always similar in that only the "Exception Offset" changes. I...
Microsoft Office
Word 2010 Crashing frequently
Hi, I have been having troubles with MS Word 2010 since I upgraded to Windows 7. in my office we have around 10 computers and 3 of them find that office crashes quite frequently during normal tasks. For example one computer has word crash when sending a print job to our network printer,...
Microsoft Office
Outlook 2010 Windows 7 Crashing
Outlook 2010 installed with Windows 7 Home Professional on a Toshiba Satellite P100 keeps on crashing nearly every time when I try to open a file.
Microsoft Office
win7 keeps crashing
Full View ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:31.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App