windows has recovered from an unexpected shut down


  1. Posts : 1
    Windows 7 Home Premium 64-bit
       #1

    windows has recovered from an unexpected shut down


    Hi every time i shut my computer off and go to restart it. I recieve an option to boot from different safe modes. I always select start windows any way. when windows boots up i receive the following message. Please help i have no idea what is causing this issue. the Pc never shuts down when it is running i only get this message when I shut the pc down for the night and restart it the next day

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional information about the problem:
    BCCode: 116
    BCP1: FFFFFA8006548010
    BCP2: FFFFF8800466CDC0
    BCP3: 0000000000000000
    BCP4: 0000000000000002
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1
    Files that help describe the problem:
    C:\Windows\Minidump\062510-19936-01.dmp
    C:\Users\Dan\AppData\Local\Temp\WER-27705-0.sysdata.xml



      My Computer


  2. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #2

    Can you upload the minidump file:
    https://www.sevenforums.com/crash-loc...d-problem.html

    I can see the BC code is 116, which is usually video issue. You might want to update or re-install your current driver
    Read this article to know more about what it is and what to try
    https://www.sevenforums.com/crash-loc...eshooting.html
    ~Tuan
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 11:01.
Find Us