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#1
BSOD on startup with IRQL_NOT_LESS_OR_EQUAL message
Hi.
I am a Windows 7 user who is NOT techie. When I cold-boot the computer (not resume or anything like that) sometimes (not all the time) the startup is interrupted with this blue screen (I just learned in trying to research this that it's ominously called "The Blue Screen of Death" ~ yuck). After it takes a dump (giggling), I am referred to two choices: I can either launch start up repair or start normally.
I always try to start normally, and it will, maybe 50% of the time, start normally. The other 50% of the time, the BSOD appears and I have to witness this dump and then I get my two choices. Once or twice when I have launched start-up repair, I have been successful. Other times, I get that nasty message that it didn't work. Then, I have to resort to system restore, which only works some of the time. Eventually, after about an hour of going back and forth and begging/encouraging the computer to start up (I don't know how helpful my begging and encouraging are, but it really hasn't hurt, so I keep doing it), the computer will, indeed, start normally, and I never have to have the problem again until I reboot the machine. Then, I'm about 50% (just a guess on my part) likely to have a recurrence of the problem.
Can anyone tell me, step-by-step ('cause I'm good at following detailed instructions) how I can troubleshoot and resolve this issue? What additional information do you need, if any?
I can't thank you enough for being here and being willing to help me get through this. If I had the $$ I'd just bring the *(#$#@ computer to someone and tell 'em to fix it. But, I'm not in that position right at this moment, and it's my work computer.
So, thanks again!!
With kindest regards and deepest gratitude,
Marji