Computer Keeps Crashing Unexpectedly!


  1. Posts : 4
    Win7
       #1

    Computer Keeps Crashing Unexpectedly!


    Hey new to the forum!
    Spent all night looking through people post and downloading software to fix my problem but it is not working!

    My problem is when surfing the net and having other programs running in the background, the computer goes into a frozen state, and eventually a white screen taking up to 2 minutes to respond. In a period of about 3 hours it has crashed 15 time or so!
    Just before it freezes my hard-drive makes bit of noise.

    This all started when i installed a copy of the sims 3 but since have replaced the HDD,
    any help on this matter would be great!
    Thanks for reading
    iain
      My Computer


  2. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #2

    hi and welcome to SF
    You have mentioned the word "crash", is it BSODs, if so, please:
    https://www.sevenforums.com/crash-loc...d-problem.html

    ~Tuấn
      My Computer


  3. Posts : 4
    Win7
    Thread Starter
       #3

    Hi
    The machine is basically freezing in tough situations for example when i ask it to load internet and a game.
    Looking at my resource monitor the HDD is going too 100% and then crashing! I have just installed a new HDD but the machine was doing this previously!

    When running some checks last night i managed to find a error message saying that it failed to connect to a DNS server, but again this means nothing to me!

    thanks
    iain
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    Iain Lovatt said:
    Hey new to the forum!
    Spent all night looking through people post and downloading software to fix my problem but it is not working!

    My problem is when surfing the net and having other programs running in the background, the computer goes into a frozen state, and eventually a white screen taking up to 2 minutes to respond. In a period of about 3 hours it has crashed 15 time or so!
    Just before it freezes my hard-drive makes bit of noise.

    This all started when i installed a copy of the sims 3 but since have replaced the HDD,
    any help on this matter would be great!
    Thanks for reading
    iain

    We also need your system specs. Please fill them in. they are in the lower left corner of any of your posts

    Ken
      My Computer


  5. Posts : 4
    Win7
    Thread Starter
       #5

    will get right on that!
    :)
      My Computer


  6. Posts : 4
    Win7
    Thread Starter
       #6

    any ideas anyone?
      My Computer


  7. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #7

    Please run check disk first:
    Disk Check

    Then run a HD diagnostic to see if the HD is working properly:
    HD Diagnostic

    Run a full malware check:
    Malwarebytes

    Let us know the result of those tests
    ~Tuan
      My Computer


 

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