Bsod crashes with brand new computer

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  1. Posts : 7
    Windows XP SP3
    Thread Starter
       #11

    Hey everyone. I finally got around to going down to my friends place and do the memtest with him. I only had time to stick around for one pass but right at the end of the first pass two errors showed up.

    Test: 5 Pass: 1 Failing address: 001d8eea1c8 - 7566.9 MB Good: 00100004 Bad: 00100000 Err-bits: 00000004 Count: 1

    And

    Test: 5 Pass: 1 Failing address: 001dceea128 - 7630.9 MB Good: 00100004 Bad: 00100000 Err-bits: 00000004 Count: 2

    He left it running when I left so I will see how it is when he gets back. This occured at 45 minutes right neat the end of the first pass which is usually the time he has before his comp crashes however sometimes it crashes before it fully loads windows which he hadnt told me until now. Think its something related to the ram?

    EDIT: also I think the mouse was a microsoft general usb mouse Jonathan.
      My Computer


  2. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #12

    I would say he most definitely has either some bad RAM or a bad Ram slot on the motherboard. How many RAM sticks does he have? He will need to test each stick individually to isolate the bad one.
      My Computer


  3. Posts : 7
    Windows XP SP3
    Thread Starter
       #13

    Hey Carl, He has three sticks of 2gb ddr3 ram in triple channel slots. these are OCZ Gold triple channel sticks in a EVGA X58 sli le motherboard (which has six slots (two triplechannel)) should he test each stick by themselves?

    Edit: well I now realize my question was stupid you answered it in your last post heh.
      My Computer


  4. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #14

    Yes, and then he needs to take a known good stick and test each slot with that stick to make sure he does not have a bad slot.
      My Computer


  5. Posts : 7
    Windows XP SP3
    Thread Starter
       #15

    SOLVED!

    Ok so after looking more closely at his ram sticks and their settings in the bios it appeared that his motherboard read his rams required voltage incorrectly. it was too low for the ram to run properly at the speed that it was set at (1.50 volts) when it should have been running at 1.65. Changing his voltages manually in the bios to 1.65 solved all of his bsod issues and he is not recieving any more of them.

    Just want to thank you guys for all your insight and help on this issue. so, thanks!
      My Computer


  6. Posts : 11,990
    Windows 7 Ultimate 32 bit
       #16

    I am glad to hear the problem is solved. RAM was the problem; but not because the RAM itself was bad. Good detective work and thank you for posting back with the solution.
      My Computer


 
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