windows unexpected shutdown


  1. Posts : 64
    windows 7
       #1

    windows unexpected shutdown


    Hey guys,

    I have an issue with my Asus UL30VT. Equipped with the nvidia geforce g210. I am pretty sure it is either a driver or hardware issue related to the video card.

    so whenever i play certain videos (on youtube or local from my hard drive) my computer will restart and i get an unexpected error shutdown notification when i boot into windows (after the restart).

    this happens very rarely (out of all the video files i played only 1 does this) but will happen every time when playing the same video.

    when playing the same youtube videos and local videos using the integrated intel video (my laptop has switchable graphics). It does not shutdown.

    there are no official updates for the nvidia driver, i plan on using a moded driver and report back.

    attached are the dump files related to the problem.

    thanks,
    Homamkeh
      My Computer


  2. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #2

    Hi,
    Please read this article for more detail on the stop code related to your BSODs:
    https://www.sevenforums.com/crash-loc...eshooting.html
    As the article suggest, if all solution doesn't work, you might want to try different graphic card (Perhaps borrow from friend or borrow at store that let you return later)

    First thing to try is always reinstall the driver. When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

    When it is removed then download and install the fresh copy.

    Code:
    Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.086\081410-18985-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0xfffff800`03251000 PsLoadedModuleList = 0xfffff800`0348ee50
    Debug session time: Sat Aug 14 11:27:58.980 2010 (UTC + 7:00)
    System Uptime: 0 days 0:08:03.337
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ........................................
    Loading User Symbols
    Loading unloaded module list
    ...........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 116, {fffffa800410c010, fffff880072134e0, 0, 2}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+134e0 )
    
    Followup: MachineOwner
    ---------
    Regard,

    Tuan
      My Computer


  3. Posts : 64
    windows 7
    Thread Starter
       #3

    Hello again,

    thanks a lot for the quick reply ttran! I really appreciate it!

    Before attempting to follow any suggestions in the link you provided, I installed the modded driver I noted above. the problem seems to have disappeared and i am unable to recreate it. so thank god I do not have to do all that work!

    link to the driver: CLICK ME

    hope this helps someone on the same boat!

    Peace
    Last edited by homamkeh; 23 Oct 2010 at 17:20.
      My Computer


 

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