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BSOD win32k.sys Win7 64-Bit
After going through SDk7.1 and trying to read the dump files myself using winDBG etc. I'm getting a little frustrated so I think if I ask for some help I won't feel bad about being able to read those things cause I really can't atm. Although I know I'm on the right track.
I'm getting a BSOD SYSTEM_SERVICE_EXCEPTION with a win32k.sys error maybe 3 or 4 times a week.
Eventviewer shows an error and I have it disabled to reboot automatically when it dumps.
It doesn't happen too often but I noticed the last time it did my fan was really loud when I turned the machine on. I'm not sure if it's a fan issue but thats the only thing I physically noticed. The fan never does that normally on boot up but once in a while (twice a month) when I power on it's loud as hell and then slows down to normal.
Anyway, it could be something else but wanted to mention that. I've attached a mini dump (memory.dmp is 300MB). If anyone can help I would really appreciate it. I will go back to try and read these dump files in the meantime. I'm in IT, I should be doing this myself!
I also ran SFC /SCANNOW and it came up ok.
Did not run driver verifier although I think I ran the automated one from Microsofts website the other day. (The "fix it" exe with a GUI) It only told me to enable my NIC (which I have disabled and dont use)
Updated my ASUS motherboard BIOS as well but that didn't seem to help. I don't do overclocking or anything but I do have a dual-boot Win7/WinXP machine with the help of this website if I remember. :)
Thanks for hearing me out. My first post here. Sadly its for a BSOD.
Any help I'll gladly take.
Another note:
I can post my pc specs or anything if its needed.
Whenever this BSOD happens In event viewer it shows:
Critical Error Kernel-Power Event ID 41
+ System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2010-06-29T12:33:48.080015100Z
EventRecordID 31507
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer Hellas
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 59
BugcheckParameter1 0xc0000005
BugcheckParameter2 0xfffff960000cab1d
BugcheckParameter3 0xfffff88009cc01c0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0