Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Regular but seemingly random BSODs, please help?

01 Jul 2010   #11
CarlTR6

Windows 7 Ultimate 32 bit
 
 

If we can't find a current driver for your mouse and keyboard, you may have to buy new ones. But we will work on the other things first.

I recommend that you uninstall this software using Revo Uninstaller. If there is a Windows 7 compatible version of the software available, you can install that or find a replacement for it.


My System SpecsSystem Spec
.
01 Jul 2010   #12
Planetspectra

Windows 7 64bit
 
 

Understood but I had already uninstalled using similar software, 'Your Uninstaller 2010'.

Am I ok now to delete pcouffin.sys or to .bak it anyway do you think?
My System SpecsSystem Spec
01 Jul 2010   #13
CarlTR6

Windows 7 Ultimate 32 bit
 
 

To be safe, I would just rename it to .bak. Unless you have another program that uses that driver, Your Installer 2010 did less than a thorough job of uninstalling. Revo is proven good installer with Win 7.
My System SpecsSystem Spec
.

01 Jul 2010   #14
Planetspectra

Windows 7 64bit
 
 

Noted. Thanks for the recommendation.

RE mouse & keyboard: I was considering replacing them anyway tbh. Since switching to Win 7 BSOD notwithstanding, their general performance I've often found to be laggy. Also the battery consumption on the mouse seems to have quadrupled.
My System SpecsSystem Spec
01 Jul 2010   #15
CarlTR6

Windows 7 Ultimate 32 bit
 
 

You are welcome.

Your keyboard and mouse are a little old and not designed for Win 7. I like a wireless mouse for my netbook, but I prefer a wired mouse (USB) for my desktop.
My System SpecsSystem Spec
08 Jul 2010   #16
Planetspectra

Windows 7 64bit
 
 
Still getting BSODs

Hello again. I've been getting BSOD's related to tdx.sys and mostly ntkrnlpa.exe. After trying to research these files I'm still not clear on what they are actually doing or what I can do to remedy the problem. Can you guys please shed some light?

btw: Until I get paid I'm still using my wireless mouse which I know is not 100% compatible with 7.

Also these BSOD event have occurred when listening to audio with with Zune software and browsing via Firefox. But then that's what I'm usually doing a lot of the time!
My System SpecsSystem Spec
10 Jul 2010   #17
CarlTR6

Windows 7 Ultimate 32 bit
 
 

ntkrpamp.exe is a Windows system file and very probably not the cause of the crashes. It is just getting blames. All three of your latest dumps indicate ntkrpamp.exe as a probable cause. Usually it is a driver or hardware that is causing the crash when ntkrpamp.exe is blamed.

tdx.sys is also a Microsoft driver and is most likely not the real cause of your crashes.

All three of your most recent BSOD's gave a stop error code of D1.
Quote:
STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

Usual causes: Device driver
I found AVG running on your system. AVG has been know to cause BSOD'd on some Win 7 systems. For the purposes of troubleshooting, I recommend that you completely uninstall AVG using the uninstall tool > Info > Tool (32bit) - Tool (64 bit) If you are running AVG Identity Protection, please uninstall it also > Info > Tool Install Microsoft Security Essentials and make sure Windows firewall is turned on.What we are trying to do is eliminate possible driver and software conflicts until your system is running smoothly. Once your system is running smoothly, you can install AVG again; although I recommend that you stick with MSE or install Avast.

I still find these outdated drivers on your system:
Quote:
adfs.SYS Thu Aug 14 10:57:15 2008
ASACPI.sys Wed May 13 07:11:32 2009*
NuidFltr.sys Fri May 08 04:35:42 2009
SCDEmu.SYS Fri Mar 14 02:04:29 2008
seehcri.sys Wed Jan 09 03:41:37 2008
wacommousefilter.sys Fri Feb 16 13:12:29 2007
wacomvhid.sys Wed May 20 15:54:02 2009
WacomVKHid.sys Thu Feb 15 18:11:07 2007
WacomVTHid.sys Wed May 20 18:14:28 2009
wdcsam.sys Wed Apr 16 04:27:02 2008
* I know that you updated this driver; but this one is still obsolete. We can let it go for now; but we may have to come back to it later.

There are enough old drivers on your system to cause havoc. When you get your new keyboard and mouse installed, you will need to uninstall the old keyboard and mouse.

In the meantime, concentrate on getting the old drivers on the list above updated. Go to the manufacturers' websites and find the drivers. If yo need help; please let us know.
My System SpecsSystem Spec
15 Jul 2010   #18
Planetspectra

Windows 7 64bit
 
 

Hi thanks for looking at this again. I've been through that list and as you can see I've had some successes and some confusion:

adfs.SYS Thu Aug 14 10:57:15 2008 (an adobe file I will update when I upgrade my Adobe Creative Suite)

ASACPI.sys Wed May 13 07:11:32 2009*

NuidFltr.sys Fri May 08 04:35:42 2009 (I'm not clear what this is for or how I can update it)

SCDEmu.SYS Fri Mar 14 02:04:29 2008
(Linked to "Power ISO" software, now uninstalled)

seehcri.sys Wed Jan 09 03:41:37 2008 (Sony Ericsson phone PC suite, updated)

wacommousefilter.sys Fri Feb 16 13:12:29 2007
wacomvhid.sys Wed May 20 15:54:02 2009
WacomVKHid.sys Thu Feb 15 18:11:07 2007
WacomVTHid.sys Wed May 20 18:14:28 2009
(I assumed these 4 are to do with my Wacom Bamboo Pen & Touch and I did find a firmware update which I then installed, however these drivers don't seem to have altered? Is this is really a problem or not?)

wdcsam.sys Wed Apr 16 04:27:02 2008
(An firmware update for my WD My Book 1Tb seems to have updated this driver)

Also I've removed AVG completely and replaces it with Avast & Comodo. Windows Firewall would not allow Firefox through, no matter what I tried. In hindsight this may have seemed the case because I have UAC turned off but Comodo seems to be doing the job.

If/when I get another BSOD I'll be sure to upload the minidump
My System SpecsSystem Spec
15 Jul 2010   #19
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Very good. Don't worry about the ASACPI.sys driver. It should be OK. We will have to wait and see about the Wacom drivers. The driver dated 2007 concerns me; but the firmware update may have solved the problem.

I run Avast and Comodo on my system.

I am glad to learn that your system is smoothing out. Please post back in a couple of days and let us know. I hope you have solved your problem. If you get another BSOD, post and upload it ASAP.

Thank you very much for the thorough update.
My System SpecsSystem Spec
19 Jul 2010   #20
Planetspectra

Windows 7 64bit
 
 

Sad to say it's still at it.

Also on a side note I find I have to keep on re-installing the WD 1TB external drive firmware update every couple of days in order to access any files on that drive. It doesn't seem to affect the drive content but obviously it is a concern.
My System SpecsSystem Spec
Reply

 Regular but seemingly random BSODs, please help?




Thread Tools




Similar help and support threads
Thread Forum
Seemingly random BSODs
I'm not sure how much more information I could have put into the title, so sorry if it's insufficient. The problem started the day I built my computer, which was the 4th of December, 2014. The first BSOD I encountered was when I shut down my computer for the first time, after it had 'shut...
BSOD Help and Support
Seemingly random BSODs
Hi, I've been experiencing BSODs for a couple of months, but they seem to be getting more frequent recently. It's mostly when I'm running several programs (but not games), but other than that I haven't noticed anything particular. Sorry not to be more specific - I'd be really grateful for any...
BSOD Help and Support
Seemingly random BSODs
For a while I've been having some seemingly random BSODs with my new Win7 Hope Premium install. I did have a severe problem with them a while ago but a reformat seemed to help. Unfortunately BSODs seem to have been returned albeit not as bad as with my previous installation (I guess it is a driver...
BSOD Help and Support
Been having seemingly random BSODs
My month old desktop has been either freezing/locking up forcing me to do a hard reboot, or just restarting completely on its own since I got it. Only getting the BSODs since I changed the system to not restart automatically. Before that it was just a poof with no explanation. I say random because...
BSOD Help and Support
Seemingly random BSODs?
Okay, so I *thought* my computer was fine, but yesterday it started p*ssing me off again. What a surprise... If you knew how many BSODs this friggin system has gone through, you would be surprised. Anyway, I've gotten 2 BSODs since I thought it was fixed. No minidump files have been produced and...
BSOD Help and Support
Seemingly Random BSODs
I have just built this computer and now i'm getting random BSODs. These are all fresh components except of a recycled video card. I've installed all motherboard drivers except for jmicron jmb36x driver which causes problems with my CD-Drive. Anyways these BSODs happen about 3 times a week,...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:12.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App