Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Help! BSOD Unable to load image \SystemRoot\system32\ntkrnlpa.exe

30 Jun 2010   #1

Win 7
Help! BSOD Unable to load image \SystemRoot\system32\ntkrnlpa.exe

So, my wife's Satellite laptop gets 3-4 BSOD crashes daily after installing Win7 from Vista originally loaded. She's driving me nuts with this and I need to solve the issue. Please help!

I've uploaded one of the minidump files for review. I've also tried reading thru threads but can't figure it out.


My System SpecsSystem Spec
30 Jun 2010   #2

Microsoft Window 7 Professional 32 bit

Hi and welcome to SF

The bugcheck is 19, which usually indicate device driver issue. I just took a look at your minidump and found some out of date drivers need to be updated:

UVCFTR_S UVCFTR_S.SYS Tue Nov 27 17:38:34 2007 (474BF3AA) Chicony USB 2.0 Camera

SynTP    SynTP.sys    Fri Dec 07 08:41:53 2007 (4758A4E1) Synaptic Touch Pad Driver

Rtlh86   Rtlh86.sys   Fri Dec 28 18:21:52 2007 (4774DC50) Realtek 8101/8168/8169 Wired Network Driver

96658000 96667000   rimmptsk rimmptsk.sys Sat Feb 24 12:42:21 2007 (45DFD03D)
96667000 9667b000   rimsptsk rimsptsk.sys Tue Jan 23 14:40:19 2007 (45B5BBE3)
9667b000 966cc000   rixdptsk rixdptsk.sys Wed Mar 21 20:02:02 2007 (46012CCA)
--->Ricoh Memory Card Reader driver

GEARAspiWDM GEARAspiWDM.sys Tue Aug 08 00:11:27 2006 (44D7743F) CD-ROM Class Filter Driver by Gear Software


Window 7 doesn't like out of date drivers, please update those drivers,

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.102\062810-21138-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0x82e3f000 PsLoadedModuleList = 0x82f87810
Debug session time: Tue Jun 29 07:22:01.746 2010 (UTC + 7:00)
System Uptime: 0 days 0:47:32.884
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
1: kd> !analyze
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *

Use !analyze -v to get detailed debugging information.

BugCheck 19, {20, 8560d000, 8560d300, 8600000}

GetPointerFromAddress: unable to read from 82fa7718
Unable to read MiSystemVaType memory at 82f87160
Probably caused by : ntkrpamp.exe ( nt!ExFreePoolWithTag+1b1 )

Followup: MachineOwner

My System SpecsSystem Spec
30 Jun 2010   #3

Win 7
Thx - no symbols present

I see an error with symbols which may not give enough info for debugging. Trying to figure that part out now
My System SpecsSystem Spec

30 Jun 2010   #4

Microsoft Window 7 Professional 32 bit

I just updated the post, please read it
My System SpecsSystem Spec
30 Jun 2010   #5

Win 7

Thank You! I will update these drivers tonight and see if that solves the issues...
My System SpecsSystem Spec

 Help! BSOD Unable to load image \SystemRoot\system32\ntkrnlpa.exe

Thread Tools

Similar help and support threads
Thread Forum
Unable to load system image to HDD
I am not sure if this is possible, but I created a system image earlier this summer. Well today my SSD seems to have failed on me. My computer froze completely and I had to hard power off. The SSD is not recognized in the BIOS or when I am at the load image screen. My question is I have my 1TB...
Hardware & Devices
BDOD, stop: c0000221 \systemroot\system32\ntdll.dll
Hi all, yesterday on startup my pc BSOD'd, I wasn't quick enough to get the error codes, I tried rebooting a few times but no lock, I tried to boot in to safe mode but still BSOD'd, now I do not even have the option to start in safe mode, only start windows normally or launch recovery, the recovery...
BSOD Help and Support
Unable to load image ntoskrnl.exe, Win32 error 0n2 - Blue Screen Crash
My computer is not even a week old, and I am getting this problem. I have Windows 7 Home Premium. Eight times out of ten, when my computer enters sleep mode, it crashes like in the middle of the night when it is idle. I never get to catch the blue screen but the crash dump file reports it....
BSOD Help and Support
BSOD - unable to verify timestamp for ntkrnlpa.exe or whatever
Hi All, Been facing BSOD few times in a day. Here's the scenario, previously everything was ok until remove my anti virus and some other files which i forgotten. and the BSOD appears, when i install a different AV, the problem still appears, when i view youtube video, BSOD again. when i...
BSOD Help and Support
BSOD: systemroot\system32\ntkrnlpa.exe
Hi guys, So I keep on getting the BSOD problems similar to this person Installed Windows 7 on my netbook but keep getting the blue screen - Microsoft Answers and I followed the instructions in the best answer and I attached the minidump files, but I don't know how to read it and from there what...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:54.
Twitter Facebook Google+