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Windows 7: 5 crashes in 3 days

30 Jun 2010   #1

Windows 7 Home Premium 64-bit
5 crashes in 3 days

The dump files are attached. Can anyone help me diagnose this?

My System SpecsSystem Spec
30 Jun 2010   #2

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by capheine View Post
The dump files are attached. Can anyone help me diagnose this?
These were very similar. They were caused by memory corruption. To test your memory you should download a 3rd party application called memtestx86, burn it to cd, and run it for at least 6 passes.

Let us know if you need help with that


Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jun 30 18:55:28.998 2010 (GMT-4)
System Uptime: 0 days 0:08:48.652
BugCheck 4E, {99, 38f48, 1, 38f50}
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
PROCESS_NAME:  firefox.exe
My System SpecsSystem Spec
30 Jun 2010   #3

Windows 7 Home Premium 64-bit

I ran memtest overnight a while ago with no errors.
My System SpecsSystem Spec

30 Jun 2010   #4

Microsoft Window 7 Professional 32 bit

You might want to run memtest on individual Ram stick, then choose a good one to test the slots on mother board
Besides Ken's great advise, I would like you to try this:
Virtual Cd program such as Deamon tool or Alcohol 120% are known for causing BSODs. Eventhough they are not listed as the reason for those dump files, I still suggested you to remove it for testing purpose.
After removing it, please use this tool to remove sptd.sys, the component of Deamon tool or Alcohol 120%
(Caution: Choose remove option, not upgrade or install)
sptd     sptd.sys     Mon Oct 12 03:55:14 2009 (4AD24632)
Tool to remove sptd.sys:
DuplexSecure - Downloads

Let us know if you need further help

My System SpecsSystem Spec
02 Jul 2010   #5

Windows 7 Home Premium 64-bit

I'll try that. Thanks ttran :)
My System SpecsSystem Spec

 5 crashes in 3 days

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