bsod

cselenyak · 01 Jul 2010

Hi everyone,

I had two crashes in the two last days and I don't no what to do... could you please help to find out what could cause it?

thx

atesz

ttran · 01 Jul 2010

Hi there,
look like your drivers are all up to date. The bugcheck indicated that this BSODs can be anything including system services, device drivers, memory etc...
Virtual CD program such as Deamon tool or Alcohol 120% are known for causing BSODs. Please remove them completely, then using this tool to remove sptd.sys, component of those virtual cd program:
DuplexSecure - Downloads

Code:

BugCheck 7F, {8, 80050031, 406f8, fffff80002e57e60}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------
BugCheck 3B, {c0000005, fffff960001d2c54, fffff88009c4a980, 0}

Probably caused by : win32k.sys ( win32k!xxxNextWindow+99c )

Followup: MachineOwner
---------

After that, run system file check:
SFC /SCANNOW Command - System File Checker
Try that to see if it fix BSODs, then we will proceed next step

Tuan

cselenyak · 01 Jul 2010

Hi Tuan,

thanks for your advices. I removed Daemon Tools, installed Duplex Secure and now running file check..

we will see

atesz

ttran · 01 Jul 2010

installed Duplex Secure

You not use it to install anything, you remove sptd.sys. Remember to use "remove" option when open the duplex application.

~Tuan

cselenyak · 01 Jul 2010

oh sorry i have misunderstood you meanwhile I ran the filecheck and got the following: found corrupt files but was unable to fix some of them.

I also attached the log file.

what do you suggest as next step?

at

ttran · 01 Jul 2010

Since the system files are unable to fixed as the result indicated. I would recommend you to do repair install
Repair Install

I truly can't read log file.

Regard
Tuan

cselenyak · 01 Jul 2010

Thanks again for ur help!

at