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Windows 7: bsod

01 Jul 2010   #1
cselenyak

Windows 7 Ultimate
 
 
bsod

Hi everyone,

I had two crashes in the two last days and I don't no what to do... could you please help to find out what could cause it?

thx

atesz


My System SpecsSystem Spec
.
01 Jul 2010   #2
ttran

Microsoft Window 7 Professional 32 bit
 
 

Hi there,
look like your drivers are all up to date. The bugcheck indicated that this BSODs can be anything including system services, device drivers, memory etc...
Virtual CD program such as Deamon tool or Alcohol 120% are known for causing BSODs. Please remove them completely, then using this tool to remove sptd.sys, component of those virtual cd program:
DuplexSecure - Downloads

Code:
BugCheck 7F, {8, 80050031, 406f8, fffff80002e57e60}

Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )

Followup: MachineOwner
---------
BugCheck 3B, {c0000005, fffff960001d2c54, fffff88009c4a980, 0}

Probably caused by : win32k.sys ( win32k!xxxNextWindow+99c )

Followup: MachineOwner
---------
After that, run system file check:
SFC /SCANNOW Command - System File Checker
Try that to see if it fix BSODs, then we will proceed next step

Tuan
My System SpecsSystem Spec
01 Jul 2010   #3
cselenyak

Windows 7 Ultimate
 
 

Hi Tuan,

thanks for your advices. I removed Daemon Tools, installed Duplex Secure and now running file check..

we will see

atesz
My System SpecsSystem Spec
.

01 Jul 2010   #4
ttran

Microsoft Window 7 Professional 32 bit
 
 

Quote:
installed Duplex Secure
You not use it to install anything, you remove sptd.sys. Remember to use "remove" option when open the duplex application.

~Tuan
My System SpecsSystem Spec
01 Jul 2010   #5
cselenyak

Windows 7 Ultimate
 
 

oh sorry i have misunderstood you meanwhile I ran the filecheck and got the following: found corrupt files but was unable to fix some of them.

I also attached the log file.

what do you suggest as next step?

at
My System SpecsSystem Spec
01 Jul 2010   #6
ttran

Microsoft Window 7 Professional 32 bit
 
 

Since the system files are unable to fixed as the result indicated. I would recommend you to do repair install
Repair Install

I truly can't read log file.

Regard
Tuan
My System SpecsSystem Spec
01 Jul 2010   #7
cselenyak

Windows 7 Ultimate
 
 

Thanks again for ur help!

at
My System SpecsSystem Spec
Reply

 bsod




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