Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD need help

03 Jul 2010   #1
vietboi01

windows 7
 
 
BSOD need help

I keep getting bsod randomly, during the day it works fine; watching videos, browsing and even play games, but for some reason i get bsod after 10-12 hours of use. This happened twice, and after that it just keeps restarting. I started up in safe mode and it was fine. I need help Thank you.


My System SpecsSystem Spec
.
03 Jul 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

You have a 124 BC.

https://www.sevenforums.com/crash-loc...-what-try.html

Follow the instructions in the above link
BC of 124 can have many causes. I would concentrate on hardware,first. Check memory.
http://www.geekstogo.com/forum/index...owtopic=246994

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_070210-24897-01[1].zip\070210-24897-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`01c5b000 PsLoadedModuleList = 0xfffff800`01e98e50
Debug session time: Sat Jul  3 01:44:43.479 2010 (GMT-4)
System Uptime: 0 days 0:00:13.979
Loading Kernel Symbols
..............................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 124, {0, fffffa8004f618f8, 0, 0}
Probably caused by : hardware
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004f618f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
------------------
 
BUGCHECK_STR:  0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
CURRENT_IRQL:  0
STACK_TEXT:  
fffff880`01fa86f0 fffff800`01f15a79 : fffffa80`04f618d0 fffffa80`03a20040 00000000`0000000c 00000000`00000001 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`01fa8c10 fffff800`01df75a7 : fffffa80`04f618d0 fffff800`01e705f8 fffffa80`03a20040 00000002`00000005 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`01fa8c40 fffff800`01d5fb85 : fffff800`01ed2360 fffffa80`048a1e68 fffffa80`048a1e60 fffffa80`03a20040 : nt!WheapProcessWorkQueueItem+0x57
fffff880`01fa8c80 fffff800`01cd8861 : fffff880`0103ce00 fffff800`01d5fb60 fffffa80`03a20040 0005467c`00159270 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`01fa8cb0 fffff800`01f70a86 : 0004dc58`0015b460 fffffa80`03a20040 00000000`00000080 fffffa80`03a16040 : nt!ExpWorkerThread+0x111
fffff880`01fa8d40 fffff800`01ca9b06 : fffff880`01db0180 fffffa80`03a20040 fffff880`01dbb040 0015c270`0004dd28 : nt!PspSystemThreadStartup+0x5a
fffff880`01fa8d80 00000000`00000000 : fffff880`01fa9000 fffff880`01fa3000 fffff880`009c5540 00000000`00000000 : nt!KxStartSystemThread+0x16
 
STACK_COMMAND:  kb
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: hardware
IMAGE_NAME:  hardware
DEBUG_FLR_IMAGE_TIMESTAMP:  0
FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV
Followup: MachineOwner
---------
2: kd> lmtsmn
start             end                 module name
fffff880`00e00000 fffff880`00e57000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`00eeb000 fffff880`00ef6000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`00fc7000 fffff880`00fd0000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fd0000 fffff880`00ffa000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`00dc6000 fffff880`00df6000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d0c000 fffff880`00d6a000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`010ca000 fffff880`0113d000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`013f1000 fffff880`013ff000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`0141b000 fffff880`01431000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0120c000 fffff880`01215000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`01200000 fffff880`0120c000   dump_ataport dump_ataport.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00cc0000 fffff880`00cd3000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`01058000 fffff880`0106c000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0100c000 fffff880`01058000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`013e7000 fffff880`013f1000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`011c3000 fffff880`011fd000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`015ae000 fffff880`015f8000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`01c12000 fffff800`01c5b000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`01412000 fffff880`0141b000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff800`00bd0000 fffff800`00bda000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`013bc000 fffff880`013d6000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01583000 fffff880`015ae000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`00ceb000 fffff880`00cf8000   mcupdate mcupdate.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`00fad000 fffff880`00fc7000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00e60000 fffff880`00e6a000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`0106c000 fffff880`010ca000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`01400000 fffff880`01412000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01431000 fffff880`01523000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`01523000 fffff880`01583000   NETIO    NETIO.SYS    Thu Apr 08 22:43:59 2010 (4BBE946F)
fffff800`01c5b000 fffff800`02237000   nt       ntkrnlmp.exe Sat Feb 27 02:55:23 2010 (4B88CFEB)
fffff880`01219000 fffff880`013bc000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`00eaa000 fffff880`00ebf000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00e6a000 fffff880`00e9d000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00ed4000 fffff880`00edb000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00edb000 fffff880`00eeb000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013d6000 fffff880`013e7000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`00cf8000 fffff880`00d0c000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`01189000 fffff880`011c3000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`01601000 fffff880`017fe000   tcpip    tcpip.sys    Thu Apr 08 22:45:54 2010 (4BBE94E2)
fffff880`00e9d000 fffff880`00eaa000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`00ebf000 fffff880`00ed4000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00d6a000 fffff880`00dc6000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`0113d000 fffff880`01189000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`00efa000 fffff880`00f9e000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f9e000 fffff880`00fad000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00e57000 fffff880`00e60000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
Mini Kernel Dump does not contain unloaded driver list
My System SpecsSystem Spec
03 Jul 2010   #3
merkat106

Windows 7 Enterprise x64 SP1
 
 

This thread may be applicable for you
https://www.sevenforums.com/crashes-d...lp-please.html
My System SpecsSystem Spec
.

03 Jul 2010   #4
vietboi01

windows 7
 
 

Thanks for the reply. So i did that memtest and they passed. So now iono what else i should do. From my guess it seems like its the video card, cause when running in safe mode it works fine, no bsod.
My System SpecsSystem Spec
03 Jul 2010   #5
ttran

Microsoft Window 7 Professional 32 bit
 
 

Did you overclock anything?
If you suspect the video , you can run video stress test:
FurMark (Instruction)

Regard,
Tuan
My System SpecsSystem Spec
03 Jul 2010   #6
vietboi01

windows 7
 
 

No, I didnt overclock anything. How long am I suppose to run Furmark test for?
My System SpecsSystem Spec
03 Jul 2010   #7
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Quote   Quote: Originally Posted by vietboi01 View Post
Thanks for the reply. So i did that memtest and they passed. So now iono what else i should do. From my guess it seems like its the video card, cause when running in safe mode it works fine, no bsod.
Works in safe mode, also a possilbity it is a driver.
My System SpecsSystem Spec
03 Jul 2010   #8
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Quote   Quote: Originally Posted by vietboi01 View Post
No, I didnt overclock anything. How long am I suppose to run Furmark test for?
No need to run it long, 30 minutes tops. Be sure that your computer does not over heat.
My System SpecsSystem Spec
03 Jul 2010   #9
vietboi01

windows 7
 
 

What i dont understand is that everything works fine for a good amount of time. Such as yesterday it worked for over 10 hours without bsod, then it just bsod. Same with today right now its working great, everything is fine playing games and all that. Ill post again if/when i get the bsod again.
My System SpecsSystem Spec
04 Jul 2010   #10
vietboi01

windows 7
 
 

Well I got the bsod again and for some reason it happened almost at the exact same time as last night. I'm confuse on the cause.
My System SpecsSystem Spec
Reply

 BSOD need help




Thread Tools



Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:56.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App