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Windows 7: BSOD's

03 Jul 2010   #11
yellowpc

windows 7 ultimate
 
 

Thanks.

*sigh* I'm still unable to find the exact model from WD site for their WDC WD10EADS-00M2B0 ATA device (triple check the code), so no driver or diagnostic tool yet.

So what do I do with the rdpbus.sys file?
IntelliType Pro - this is likely my keyboard and mouse, I'll see if I can update.

I have a clean install of Win 7 and had ignored the gateway OEM one. I did clean install a fair number of times as I did get some blue screen very soon after I installed. For a time it was probably related to Update - Restart Issues After Installing MS10-015 and the Alureon Rootkit - The Microsoft Security Response Center (MSRC) - Site Home - TechNet Blogs and later I went through the pain of installing 1 windows update at time, or just a handful to see if any update messes things up. By then the blue screen from that problem could easily be reproducible by setting machine to sleep after 1 minute, because it went blue screen right after each sleep (incident around feb-mar).

Later system became stable until sometime last month. This time the blue screen is unpredictable and is unrelated to sleep.

I'm not sure if this relates or if it is too much information. I'll post again after I check on the intellipoint update.


My System SpecsSystem Spec
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03 Jul 2010   #12
yellowpc

windows 7 ultimate
 
 

many thanks reventon! i'll run the extended test and return w/ results.
My System SpecsSystem Spec
04 Jul 2010   #13
yellowpc

windows 7 ultimate
 
 

test passed:

Test Option: EXTENDED TEST
Model Number: WDC WD10EADS-00M2B0
Unit Serial Number: WD-WMAV50412378
Firmware Number: 01.00A01
Capacity: 1000.20 GB
SMART Status: PASS
Test Result: PASS
Test Time: 01:23:29, July 04, 2010

i also installed intellipro again for my keyboard and mouse. now how do i confirm that those sys files were now updated?

i believe i didn't have the keyboard drive installed in the past but now i did. a potential concern is that Microsoft uses same software for all of their keyboard and mouse and by installing that software it seems to update 1 of my mouse only and not both. note that 1 mouse isn't being used (it comes in a set with the keyboard). see attached. 2 of them have a drive date of 11/3/09, where as the HID one don't get updated. not sure if that matters.

on the other hand, there is a warning under PCI which i don't know what component it is and whether i should fix it in order to resolve the bigger problem.

appreciated all the help indeed!
My System SpecsSystem Spec
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04 Jul 2010   #14
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Thanks, reventon.

yellowpc, it looks like you successfully updated your MS keyboard and mouse drivers. Anything dated July 13, 2009 and later should be fine. I suggest that you uninstall that HID mouse driver. That is an extremely old driver. Use your other mouse while we are troubleshooting. Try going to the mouse manufacturer's website and see if there is a newer driver. You can also simply get a new mouse. If you do so, make sure to uninstall the HID mouse

After you have uninstalled the HID mouse or updated, reboot and run your system. Let's see what happens.

Yes, the PCI Communications Controller can be a problem. Post the properties of that (right click on it and select Properties).

It looks as though you HD is OK; that is a good thing.
My System SpecsSystem Spec
04 Jul 2010   #15
yellowpc

windows 7 ultimate
 
 
status on mouse drivers & PCI properties

happy 4th CarlTR6!

i think i uninstall the wrong mouse but will fix it soon. the HID one is actually the one that goes with the keyboard set but unforunately don't have a driver for win 7. attached reference. i believe since it comes in a set (using the same infrared transmitter), after i uninstall, it came back automatically. let me try again to make sure.

i'm attaching the PCI properties for your reference.

btw, i know why i had the amd driver, it was another video i tried installing at one point. how do i get rid of this driver? simply delete?

fyi - something screwy did happen after a reboot. one display seems to have rolled back or something. i'll have to check this driver also.

thanks thanks thanks.
My System SpecsSystem Spec
04 Jul 2010   #16
yellowpc

windows 7 ultimate
 
 

verified. the HID compliant mouse will automatically come back up after reboot after an uninstall. should i simply - disable it?
My System SpecsSystem Spec
04 Jul 2010   #17
yellowpc

windows 7 ultimate
 
 

fyi. pls ignore the video problem i branched out into earlier. already fixed.
My System SpecsSystem Spec
04 Jul 2010   #18
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Quote:
happy 4th CarlTR6!
Thank you very much and right back to you.

Quote:
think i uninstall the wrong mouse but will fix it soon. the HID one is actually the one that goes with the keyboard set but unforunately don't have a driver for win 7. attached reference. i believe since it comes in a set (using the same infrared transmitter), after i uninstall, it came back automatically. let me try again to make sure.
As long as the mouse is installed, it will find the driver and load it. Disable that mouse in Device Manager. Then navigate to c:\windows\system32\drivers and see if the driver is still there. If it is, rename it from XXXX.sys to XXXX.bak. That way you can always activate it again easily.

You can try this same approach for the amd driver. Rename it to .bak. If you find something is not working, you can go back and rename it to .sys and reboot.

The PCI Simple Communications Controller is disabled because there is not driver installed. From what I found on this device, I think it pertains to dialup modems. I suggest if you don't have a dialup modem, don't worry about it. I suspect that is why it is disabled; Win 7 did not find a dialup modem on your system. Since it is disabled, I doubt it is causing any system problems. Someone better versed in this area may come along and correct me. If I am am off base here, I hope they do.

After doing the disabling and renaming, reboot and let's see how your system does.
My System SpecsSystem Spec
04 Jul 2010   #19
reventon

Windows 7 x64, Windows XP SP3, Fedora
 
 

I do not believe the HID device is an issue, especially as it is an OS driver. Attached is a screenshot of my stable system.

The second screenshot shows where you can find the Hardware ID of the unknown PCI device - upload a screenshot of the same window of the PCI device if possible.
My System SpecsSystem Spec
04 Jul 2010   #20
yellowpc

windows 7 ultimate
 
 
PCI simple communications controller properties

reventon - here it is
My System SpecsSystem Spec
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