Windows crashing when opening folders


  1. Posts : 46
    Windows 7 64 bit
       #1

    Windows crashing when opening folders


    When I take certain folders in by drives, the windows crashes, I can't click anything etc.....

    I use ctrl+shift+Esc to take task manager and take process there will be two explorer.exe and one will have CPU usage 99% .
    When I end that process, the PC returns back and all those click I did also works.( Which usually opens a lot of MYComputers)

    Some times I get a message "remote procedure ......" <attached> One or more times.....

    It always happens in two folders which contains videos and sometimes in other folders too.

    The videos are expendable but I can't even delete the folder.

    Screen shot attached...

    Tell If you need some processes list or something (and how?)

    I am using Norton and Usb Security and Spybot.But is it still a virus attack???

    I had posted this before but I didn't get an answer.....
      My Computer


  2. Posts : 140
    Windows 7 Home Premium 64bit
       #2

    Explorer crashes or the system crashes?
      My Computer


  3. Posts : 46
    Windows 7 64 bit
    Thread Starter
       #3

    Explorer Crashes....


    I think its the explorer.Can't move in the folder,Cannot use start menu icons,cand close open explorer windows but can use other applications properly(Some show a lag such as media players etc).Even can use interne explorer.
      My Computer


  4. Posts : 1,598
    Microsoft Window 7 Professional 32 bit
       #4

    I just found this, hope it's help:
    The remote procedure call failed and did not execute.

    Regard,

    Tuan
      My Computer


  5. Posts : 46
    Windows 7 64 bit
    Thread Starter
       #5

    Thank you ttran but that didn't help fully.the error comes less often but the explorer freezes as the same.
      My Computer


 

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