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Windows 7: Win7 boots to blank screen (no login box), startup repair not working

08 Jul 2010   #11
dmberry

Windows 7
 
 

Quote   Quote: Originally Posted by richc46 View Post
Quote   Quote: Originally Posted by dmberry View Post
Quote   Quote: Originally Posted by richc46 View Post
Give me computer mfg and model
It's a Dell Inspiron 1564. Not sure if you need more information than that.
Your problem is easy
Hit F8 repeatedly at startup. Select Repair Computer, and then DELL Factory Recovery.

The computer will be like the day you brought it home. No personal documents, picutres,updates; but you have your computer back, again
Alright, thanks. I'll give it a shot.


My System SpecsSystem Spec
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08 Jul 2010   #12
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

OK and hope it works
My System SpecsSystem Spec
08 Jul 2010   #13
dmberry

Windows 7
 
 

Quote   Quote: Originally Posted by richc46 View Post
OK and hope it works
Alright so I did what you suggested and I'm still stuck where I was. I hit F8 and chose the option 'Repair your computer' but then it just went to a 'Windows is loading files...' screen and onto the loading screen with the green bars running across it (no Windows logo present). Once that was over it went to the default Windows 7 background with just a cursor. This was the problem I had been having. :\
My System SpecsSystem Spec
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08 Jul 2010   #14
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Seems that your problem is a bit more difficult than I thought. You can post in your own thread and I will help if I can. Seems to be a few good ideas there, already.
https://www.sevenforums.com/crashes-d...n-startup.html
My System SpecsSystem Spec
08 Jul 2010   #15
RedCairo

Windows 7
 
 

Quote   Quote: Originally Posted by richc46 View Post
If we get the documents off the HD, do you have a DVD to reinstall?
Thanks for your reply. We cannot find whatever Windows disk allegedly came with the laptop we got at walmart last Feb. I found online that "if" we had it, there might be some repair utility. Unfortunately we can find no trace of it (never opened) (yes. This is a good lesson, I know). So I guess I don't have a re-install disk. And if I could get one more cheaply than full price (single mom poverty here, not stingy-ness) I'd consider it but I don't know where/how. Was hoping for some alternative.

Best,
PJ
My System SpecsSystem Spec
08 Jul 2010   #16
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by RedCairo View Post
Quote   Quote: Originally Posted by richc46 View Post
If we get the documents off the HD, do you have a DVD to reinstall?
Thanks for your reply. We cannot find whatever Windows disk allegedly came with the laptop we got at walmart last Feb. I found online that "if" we had it, there might be some repair utility. Unfortunately we can find no trace of it (never opened) (yes. This is a good lesson, I know). So I guess I don't have a re-install disk. And if I could get one more cheaply than full price (single mom poverty here, not stingy-ness) I'd consider it but I don't know where/how. Was hoping for some alternative.

Best,
PJ
You can download win 7 from MS. If it came installed on your computer.


Ken
My System SpecsSystem Spec
08 Jul 2010   #17
RedCairo

Windows 7
 
 

Yes it did. I'm sorry to be stupid, but Google has like a billion returns for any search on this topic. Do you happen to know where/how I could find the place where I could download it? Many many thanks. PJ
My System SpecsSystem Spec
08 Jul 2010   #18
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

You can order Acer Recovery DVD's from here:

https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer
My System SpecsSystem Spec
08 Jul 2010   #19
RedCairo

Windows 7
 
 

No -- this is not a Win 7 disk, this is an Acer disk, and the only recovery option on that disk -- which I have -- wipes out everything on C drive.

PJ
My System SpecsSystem Spec
08 Jul 2010   #20
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Try this to Copy & Paste your data:
Copy & Paste - in Windows Recovery Console

Do you have a startup disk?
System Repair Disc - Create
My System SpecsSystem Spec
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 Win7 boots to blank screen (no login box), startup repair not working




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