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08 Jul 2010 | #1 |
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Various crash, BSOD scenarios
(1) Experiencing frequent BSOD when I use wireless networking
(2) Failing to shutdown ~40% of the time. Today, BSOD during shutdown (3) Crashing occasionally when WLAN is turned off and using an ethernet connection. I am getting several frequent error messages in my event viewer, two of which have been occurring since I booted the computer for the first time on March 26th. (a) Realtek PCIe FE Family Controller is disconnected from network (b) LMS service cannot connect to Intel(R) MEI driver I know (a) is my network card. To address (b), I have tried uninstalling and reinstalling the Intel chipset drivers. I have performed windows and HP diagnostic tests: chkdsk /f /r, memory tests, sfc /scannow, drive self tests. No problems in device manager. I have run the SF diag tool and attached the information in the zip file. Thanks for your help. This forum is very informative. Ben |
My System Specs![]() |
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08 Jul 2010 | #2 |
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(1) Experiencing frequent BSOD when I use wireless networking
(2) Failing to shutdown ~40% of the time. Today, BSOD during shutdown (3) Crashing occasionally when WLAN is turned off and using an ethernet connection. I am getting several frequent error messages in my event viewer, two of which have been occurring since I booted the computer for the first time on March 26th. (a) Realtek PCIe FE Family Controller is disconnected from network (b) LMS service cannot connect to Intel(R) MEI driver I know (a) is my network card. To address (b), I have tried uninstalling and reinstalling the Intel chipset drivers. I have performed windows and HP diagnostic tests: chkdsk /f /r, memory tests, sfc /scannow, drive self tests. No problems in device manager. I have run the SF diag tool and attached the information in the zip file. Thanks for your help. This forum is very informative. Ben I guess the crash has caused by vmnetadapter.sys i.e. VMware virtual network adapter driver (32-bit) i would remove it and see if that makes any difference. Because Address regions for 'vmnetbridge' and 'Rt64win7.sys' overlap. Update the Following Drivers Code:
sisraid4.sys Thu Oct 02 03:26:04 2008 SiSRaid2.sys Wed Sep 24 23:58:20 2008 nfrd960.sys Wed Jun 07 02:41:48 2006 lsi_fc.sys Wed Dec 10 04:16:09 2008 iirsp.sys Wed Dec 14 03:17:54 2005 arc.sys Fri May 25 02:57:55 2007 adpu320.sys Wed Feb 28 05:34:15 2007 adpahci.sys Tue May 01 23:00:09 2007 adp94xx.sys Sat Dec 06 05:24:42 2008 000.fcl Fri Sep 26 18:41:22 2008 Bugcheck: Code:
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909 Debug session time: Thu Jul 8 17:00:40.655 2010 (GMT+6) System Uptime: 0 days 0:02:58.888 PROCESS_NAME: System BUGCHECK_STR: 0xc4_91 OVERLAPPED_MODULE: Address regions for 'vmnetbridge' and 'Rt64win7.sys' overlap Hope this helps, Captain |
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08 Jul 2010 | #3 |
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Captain,
Thanks for looking at my data. I will try and update the listed drivers tomorrow. Are both vmnetadapter.sys and vmnetbridge.sys appearing in the bugcheck? I searched for them and learned they are virtual network drivers for a program called VMware workstation which I use to run XP and Linux virtual machines. This may be a naive question, but If I uninstall and reinstall the driver, will the address still overlap? Ben |
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08 Jul 2010 | #4 |
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Captain,
Thanks for looking at my data. I will try and update the listed drivers tomorrow. Are both vmnetadapter.sys and vmnetbridge.sys appearing in the bugcheck? I searched for them and learned they are virtual network drivers for a program called VMware workstation which I use to run XP and Linux virtual machines. This may be a naive question, but If I uninstall and reinstall the driver, will the address still overlap? Ben |
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08 Jul 2010 | #5 |
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Hi Benjis78,
It looks like memory space is allocated incorrectly. Capt is right is suggesting you look for updated drivers, as it's the drivers that allocate the memory. Check versions on both sides (Realtek and VMware). What version of VMware are you running? I can vouch for 6.5.4 Build-246459 being Win7 64bit stable. This error can also occur due to memory and/or page file corruption. Take you RAM out, give it a good dusting, put it firmly back in. Also empty your pagefile at shutdown (also called clearing your virtual memory). To do this type secpol.msc into RUN or SEARCH and press ENTER. When the Security Policy opens, navigate to Local Policies, Security Options, and look for the entry "Shutdown: Clear Virtual Memory Pagefile", Enable this and reboot. After you reboot you disable the pagefile clearing at shutdown. Your pagefile is like extra RAM (but it uses your Hard Disk Drive) The reason that we clear the pagefile is to ensure that no incorrect or corrupt data stored in it causing the issue. -Timo |
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09 Jul 2010 | #6 |
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Hi Timo,
I am running VMware Workstation Version 7.1 Build 261024 released on May 25th. This version supports Ubuntu 10.04 which I am using to learn computational biology applications. It is "supposed" to be stable for Win 7 64-bit. I have a question about the drivers which Captain listed yesterday. How was the list generated? I have checked two of the drivers in my system folder (iirsp.sys, sis4raid.sys) and the dates in Captain's list don't match those on my machine. My machine shows more recent dates for both. I should be able to follow your instructions to empty my pagefile. But as for the RAM, my machine is nearly brand new, a 3 month old laptop. I have opened many desktops, but never a laptop. If dust were a problem, wouldn't the memory tests have failed? Thanks for your help. Ben |
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09 Jul 2010 | #7 |
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Hi Timo,
I am running VMware Workstation Version 7.1 Build 261024 released on May 25th. This version supports Ubuntu 10.04 which I am using to learn computational biology applications. It is "supposed" to be stable for Win 7 64-bit. I have a question about the drivers which Captain listed yesterday. How was the list generated? I have checked two of the drivers in my system folder (iirsp.sys, sis4raid.sys) and the dates in Captain's list don't match those on my machine. My machine shows more recent dates for both. I should be able to follow your instructions to empty my pagefile. But as for the RAM, my machine is nearly brand new, a 3 month old laptop. I have opened many desktops, but never a laptop. If dust were a problem, wouldn't the memory tests have failed? Thanks for your help. Ben You are probably looks the create and modified date that might be different with the actual Driver date. To find the list of Driver and the actual date Code:
Start | CMD | Right Click and Run as administrator | driverquery > c:\Driverlsit.txt |
My System Specs![]() |
09 Jul 2010 | #8 |
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I have a question about the drivers which Captain listed yesterday. How was the list generated? I have checked two of the drivers in my system folder (iirsp.sys, sis4raid.sys) and the dates in Captain's list don't match those on my machine. My machine shows more recent dates for both.
I believe that the list is from the dump you posted, i'll take another look and i'll provide more information then (Capt Jack may answer before I get that far through, he's usually pretty quick). I should be able to follow your instructions to empty my pagefile. But as for the RAM, my machine is nearly brand new, a 3 month old laptop. I have opened many desktops, but never a laptop. If dust were a problem, wouldn't the memory tests have failed?
Thanks for your help. Ben FYI - (Save this for later, I just wanted to answer your question). Laptop RAM is usually accessed in one of three ways. 1. A nice little cover unscrews in the bottom, especially designed to make changing the RAM easy. 2. You lift the keyboard up and the RAM is under it 3. An idiot designer forces you to pull apart the bottom of your laptop to access the RAM or the second piece of RAM (thankfully a lot less likely in 2010). The Ram is usually held in by two clips either side, push them like a clothes peg and take out your RAM. You'rs may be different though as your laptop is new. |
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09 Jul 2010 | #9 |
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Ben, You are probably looks the create and modified date that might be different with the actual Driver date. To find the list of Driver and the actual date Code:
Start | CMD | Right Click and Run as administrator | driverquery > c:\Driverlsit.txt @Capt - Good Advice Capt. +1 |
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09 Jul 2010 | #10 |
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Timo,
Here are the properties screens of the two drivers I mentioned. |
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