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Windows 7: Need help with bsod chapter 2

12 Jul 2010   #41
CarlTR6

Windows 7 Ultimate 32 bit
 
 

You are welcome, Brian. If updating/disabling these drivers did not work, I have to conclude it is a hardware issue. Have you gotten any further BSOD's since you updated and renamed? Run your computer and see what happens.


My System SpecsSystem Spec
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12 Jul 2010   #42
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

i dont no if you can see this ok this is the driver boot load sequence
My System SpecsSystem Spec
12 Jul 2010   #43
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

this is better


Boot WdfLoadGroup n/a* Wdf01000 Kernel Mode Driver Frameworks service
Boot Boot Bus Extender 1 ACPI Microsoft ACPI Driver
Boot Boot Bus Extender 2 msisadrv
Boot Boot Bus Extender 3 pci PCI Bus Driver
Boot Boot Bus Extender 6 vdrvroot Microsoft Virtual Drive Enumerator Driver
Boot Boot Bus Extender n/a* partmgr @%SystemRoot%\system32\drivers\partmgr.sys,-100
Boot System Bus Extender 9 volmgr Volume Manager Driver
Boot System Bus Extender 10 volmgrx @%SystemRoot%\system32\drivers\volmgrx.sys,-100
Boot System Bus Extender 7 pciide
Boot System Bus Extender n/a* mountmgr @%SystemRoot%\system32\drivers\mountmgr.sys,-100
Boot SCSI Miniport 33 atapi IDE Channel
Boot SCSI Miniport 65 nvstor64
Boot SCSI miniport n/a* amdxata
Boot FSFilter Infrastructure 1 FltMgr @%SystemRoot%\system32\drivers\fltmgr.sys,-10001
Boot FSFilter Bottom n/a* FileInfo @%SystemRoot%\system32\drivers\fileinfo.sys,-100
Boot Filter 1 CLFS @%SystemRoot%\system32\clfs.sys,-100
Boot Base 1 KSecDD
Boot Base 2 CNG
Boot Base n/a* pcw Performance Counters for Windows Driver
Boot File System n/a* Fs_Rec
Boot NDIS Wrapper n/a* NDIS @%SystemRoot%\system32\drivers\ndis.sys,-200
Boot Cryptography 2 KSecPkg
Boot PNP_TDI 3 Tcpip @%SystemRoot%\system32\tcpipcfg.dll,-50003
Boot PNP_TDI 10 kl1 kl1
Boot Extended Base 23 timounter Seagate DiscWizard Image Backup Archive Explorer
Boot n/a* n/a* Disk Disk Driver
Boot PnP Filter* 5* fvevol @%SystemRoot%\system32\drivers\fvevol.sys,-100
Boot n/a* n/a* hwpolicy @%systemroot%\system32\drivers\hwpolicy.sys,-101
Boot Network* n/a* Mup @%systemroot%\system32\drivers\mup.sys,-101
Boot PnP Filter* 2* rdyboost ReadyBoost
Boot n/a* n/a* spldr Security Processor Loader Driver
Boot n/a* n/a* volsnap Storage volumes
System SCSI CDROM Class 3 cdrom CD-ROM Driver
System FSFilter Activity Monitor 3 KLIF Kaspersky Lab Driver
System Base 1 Null
System Base 2 Beep Beep
System Video Save 1 VgaSave
System Video Save n/a* RDPCDD @%systemroot%\system32\DRIVERS\RDPCDD.sys,-100
System Video Save n/a* RDPENCDD @%systemroot%\system32\drivers\RDPENCDD.sys,-101
System Video Save n/a* RDPREFMP @%systemroot%\system32\drivers\RdpRefMp.sys,-101
System File system n/a* Msfs
System File system n/a* Npfs
System PNP_TDI 4 tdx @%SystemRoot%\system32\tcpipcfg.dll,-50004
System PNP_TDI 11 kl2 kl2
System PNP_TDI n/a* AFD @%systemroot%\system32\drivers\afd.sys,-1000
System PNP_TDI n/a* NetBT @%SystemRoot%\system32\drivers\netbt.sys,-2
System NDIS 16 WfpLwf WFP Lightweight Filter
System NDIS 18 Psched @%SystemRoot%\System32\drivers\pacer.sys,-101
System NDIS 26 vwififlt Virtual WiFi Filter Driver
System NDIS 32 KLIM6 Kaspersky Anti-Virus NDIS 6 Filter
System NetBIOSGroup 2 NetBIOS NetBIOS Interface
System n/a* n/a* blbdrive
System Network* n/a* DfsC @%systemroot%\system32\drivers\dfsc.sys,-101
System n/a* n/a* discache @%systemroot%\system32\drivers\discache.sys,-102
System n/a* n/a* HWiNFO32 HWiNFO32 Kernel Driver
System n/a* n/a* mssmbios Microsoft System Management BIOS Driver
System n/a* n/a* nsiproxy @%SystemRoot%\system32\drivers\nsiproxy.sys,-2
System Network* 4* rdbss @%systemroot%\system32\wkssvc.dll,-1000
System n/a* n/a* TermDD Terminal Device Driver
System n/a* n/a* Wanarpv6 @%systemroot%\system32\rascfg.dll,-32012
Automatic FSFilter Virtualization n/a* luafv @%systemroot%\system32\drivers\luafv.sys,-100
Automatic Filter 2 tifsfilter Seagate DiscWizard FS Filter
Automatic Video n/a* nvsvc NVIDIA Display Driver Service
Automatic COM Infrastructure n/a* DcomLaunch @oleres.dll,-5012
Automatic COM Infrastructure n/a* RpcEptMapper @%windir%\system32\RpcEpMap.dll,-1001
Automatic COM Infrastructure n/a* RpcSs @oleres.dll,-5010
Automatic Event Log n/a* eventlog @%SystemRoot%\system32\wevtsvc.dll,-200
Automatic AudioGroup n/a* AudioEndpointBuilder @%SystemRoot%\system32\audiosrv.dll,-204
Automatic AudioGroup n/a* AudioSrv @%SystemRoot%\system32\audiosrv.dll,-200
Automatic ProfSvc_Group n/a* gpsvc @gpapi.dll,-112
Automatic profsvc_group n/a* ProfSvc @%systemroot%\system32\profsvc.dll,-300
Automatic ProfSvc_Group n/a* SENS @%SystemRoot%\system32\Sens.dll,-200
Automatic ProfSvc_Group n/a* Themes @%SystemRoot%\System32\themeservice.dll,-8192
Automatic UIGroup n/a* UxSms @%SystemRoot%\system32\dwm.exe,-2000
Automatic MS_WindowsLocalValidation n/a* SamSs @%SystemRoot%\system32\samsrv.dll,-1
Automatic PlugPlay n/a* PlugPlay @%SystemRoot%\system32\umpnpmgr.dll,-100
Automatic Plugplay n/a* Power @%SystemRoot%\system32\umpo.dll,-100
Automatic PlugPlay n/a* wudfsvc @%SystemRoot%\system32\wudfsvc.dll,-1000
Automatic NDIS 14 rspndr Link-Layer Topology Discovery Responder
Automatic NDIS 15 lltdio Link-Layer Topology Discovery Mapper I/O Driver
Automatic TDI n/a* Dhcp @%SystemRoot%\system32\dhcpcore.dll,-100
Automatic TDI n/a* Dnscache @%SystemRoot%\System32\dnsapi.dll,-101
Automatic TDI n/a* lmhosts @%SystemRoot%\system32\lmhsvc.dll,-101
Automatic TDI n/a* Wlansvc @%SystemRoot%\System32\wlansvc.dll,-257
Automatic ShellSvcGroup n/a* ShellHWDetection @%SystemRoot%\System32\shsvcs.dll,-12288
Automatic SchedulerGroup n/a* Schedule @%SystemRoot%\system32\schedsvc.dll,-100
Automatic SpoolerGroup n/a* Spooler @%systemroot%\system32\spoolsv.exe,-1
Automatic NetworkProvider n/a* BFE @%SystemRoot%\system32\bfe.dll,-1001
Automatic NetworkProvider n/a* LanmanWorkstation @%systemroot%\system32\wkssvc.dll,-100
Automatic * n/a* AVP Kaspersky Anti-Virus Service
Automatic n/a* n/a* BITS @%SystemRoot%\system32\qmgr.dll,-1000
Automatic n/a* n/a* clr_optimization_v4.0.30319_32 Microsoft .NET Framework NGEN v4.0.30319_X86
Automatic n/a* n/a* clr_optimization_v4.0.30319_64 Microsoft .NET Framework NGEN v4.0.30319_X64
Automatic n/a* n/a* cpuz133 cpuz133
Automatic n/a* n/a* CryptSvc @%SystemRoot%\system32\cryptsvc.dll,-1001
Automatic n/a* n/a* DPS @%systemroot%\system32\dps.dll,-500
Automatic n/a* n/a* EFS @%SystemRoot%\system32\efssvc.dll,-100
Automatic n/a* n/a* EventSystem @comres.dll,-2450
Automatic n/a* n/a* FDResPub @%systemroot%\system32\fdrespub.dll,-100
Automatic n/a* n/a* ForceWare Intelligent Application Manager (IAM) ForceWare Intelligent Application Manager (IAM)
Automatic n/a* n/a* Greg_Service GRegService
Automatic n/a* n/a* gupdate Google Update Service (gupdate)
Automatic n/a* n/a* hpqddsvc HP CUE DeviceDiscovery Service
Automatic n/a* n/a* IKEEXT @%SystemRoot%\system32\ikeext.dll,-501
Automatic n/a* n/a* iphlpsvc @%SystemRoot%\system32\iphlpsvc.dll,-500
Automatic n/a* n/a* Jasmio.MediaCenter.Service Media Center Support Service
Automatic n/a* n/a* LanmanServer @%systemroot%\system32\srvsvc.dll,-100
Automatic n/a* n/a* MMCSS @%systemroot%\system32\mmcss.dll,-100
Automatic n/a* n/a* Net Driver HPZ12
Automatic n/a* n/a* NlaSvc @%SystemRoot%\System32\nlasvc.dll,-1
Automatic n/a* n/a* nsi @%SystemRoot%\system32\nsisvc.dll,-200
Automatic n/a* n/a* nSvcIp ForceWare IP service
Automatic n/a* n/a* nTuneService Performance Service
Automatic n/a* n/a* NVR0FLASHDev NVR0FLASHDev
Automatic n/a* n/a* OberonGameConsoleService Oberon Media Game Console service
Automatic n/a* n/a* PcaSvc @%SystemRoot%\system32\pcasvc.dll,-1
Automatic n/a* n/a* PEAUTH PEAUTH
Automatic n/a* n/a* Pml Driver HPZ12
Automatic n/a* n/a* secdrv Security Driver
Automatic n/a* n/a* sppsvc @%SystemRoot%\system32\sppsvc.exe,-101
Automatic n/a* n/a* Stereo Service NVIDIA Stereoscopic 3D Driver Service
Automatic n/a* n/a* stisvc @%SystemRoot%\system32\wiaservc.dll,-9
Automatic n/a* n/a* SysMain @%SystemRoot%\system32\sysmain.dll,-1000
Automatic n/a* n/a* tcpipreg TCP/IP Registry Compatibility
Automatic n/a* n/a* TrkWks @%SystemRoot%\system32\trkwks.dll,-1
Automatic n/a* n/a* TunerFreeMCEService TunerFreeMCEService
Automatic n/a* n/a* UpdateCenterService Update Center Service
Automatic n/a* n/a* Updater Service Updater Service
Automatic n/a* n/a* UPSmonitor UPSmonitor
Automatic n/a* n/a* Winmgmt @%Systemroot%\system32\wbem\wmisvc.dll,-205
Automatic n/a* n/a* WMPNetworkSvc @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101
Automatic n/a* n/a* wscsvc @%SystemRoot%\System32\wscsvc.dll,-200
Automatic n/a* n/a* WSearch @%systemroot%\system32\SearchIndexer.exe,-103
Automatic n/a* n/a* wuauserv @%systemroot%\system32\wuaueng.dll,-105
Automatic n/a* n/a* YahooAUService Yahoo! Updater
My System SpecsSystem Spec
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12 Jul 2010   #44
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

i don't no if you use these tools?

Sysinternals Suite
My System SpecsSystem Spec
12 Jul 2010   #45
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Quote   Quote: Originally Posted by brianzion View Post
this is better


Boot WdfLoadGroup n/a* Wdf01000 Kernel Mode Driver Frameworks service
Boot Boot Bus Extender 1 ACPI Microsoft ACPI Driver
Boot Boot Bus Extender 2 msisadrv
Boot Boot Bus Extender 3 pci PCI Bus Driver
Boot Boot Bus Extender 6 vdrvroot Microsoft Virtual Drive Enumerator Driver
Boot Boot Bus Extender n/a* partmgr @%SystemRoot%\system32\drivers\partmgr.sys,-100
Boot System Bus Extender 9 volmgr Volume Manager Driver
Boot System Bus Extender 10 volmgrx @%SystemRoot%\system32\drivers\volmgrx.sys,-100
Boot System Bus Extender 7 pciide
Boot System Bus Extender n/a* mountmgr @%SystemRoot%\system32\drivers\mountmgr.sys,-100
Boot SCSI Miniport 33 atapi IDE Channel
Boot SCSI Miniport 65 nvstor64
Boot SCSI miniport n/a* amdxata
Boot FSFilter Infrastructure 1 FltMgr @%SystemRoot%\system32\drivers\fltmgr.sys,-10001
Boot FSFilter Bottom n/a* FileInfo @%SystemRoot%\system32\drivers\fileinfo.sys,-100
Boot Filter 1 CLFS @%SystemRoot%\system32\clfs.sys,-100
Boot Base 1 KSecDD
Boot Base 2 CNG
Boot Base n/a* pcw Performance Counters for Windows Driver
Boot File System n/a* Fs_Rec
Boot NDIS Wrapper n/a* NDIS @%SystemRoot%\system32\drivers\ndis.sys,-200
Boot Cryptography 2 KSecPkg
Boot PNP_TDI 3 Tcpip @%SystemRoot%\system32\tcpipcfg.dll,-50003
Boot PNP_TDI 10 kl1 kl1
Boot Extended Base 23 timounter Seagate DiscWizard Image Backup Archive Explorer
Boot n/a* n/a* Disk Disk Driver
Boot PnP Filter* 5* fvevol @%SystemRoot%\system32\drivers\fvevol.sys,-100
Boot n/a* n/a* hwpolicy @%systemroot%\system32\drivers\hwpolicy.sys,-101
Boot Network* n/a* Mup @%systemroot%\system32\drivers\mup.sys,-101
Boot PnP Filter* 2* rdyboost ReadyBoost
Boot n/a* n/a* spldr Security Processor Loader Driver
Boot n/a* n/a* volsnap Storage volumes
System SCSI CDROM Class 3 cdrom CD-ROM Driver
System FSFilter Activity Monitor 3 KLIF Kaspersky Lab Driver
System Base 1 Null
System Base 2 Beep Beep
System Video Save 1 VgaSave
System Video Save n/a* RDPCDD @%systemroot%\system32\DRIVERS\RDPCDD.sys,-100
System Video Save n/a* RDPENCDD @%systemroot%\system32\drivers\RDPENCDD.sys,-101
System Video Save n/a* RDPREFMP @%systemroot%\system32\drivers\RdpRefMp.sys,-101
System File system n/a* Msfs
System File system n/a* Npfs
System PNP_TDI 4 tdx @%SystemRoot%\system32\tcpipcfg.dll,-50004
System PNP_TDI 11 kl2 kl2
System PNP_TDI n/a* AFD @%systemroot%\system32\drivers\afd.sys,-1000
System PNP_TDI n/a* NetBT @%SystemRoot%\system32\drivers\netbt.sys,-2
System NDIS 16 WfpLwf WFP Lightweight Filter
System NDIS 18 Psched @%SystemRoot%\System32\drivers\pacer.sys,-101
System NDIS 26 vwififlt Virtual WiFi Filter Driver
System NDIS 32 KLIM6 Kaspersky Anti-Virus NDIS 6 Filter
System NetBIOSGroup 2 NetBIOS NetBIOS Interface
System n/a* n/a* blbdrive
System Network* n/a* DfsC @%systemroot%\system32\drivers\dfsc.sys,-101
System n/a* n/a* discache @%systemroot%\system32\drivers\discache.sys,-102
System n/a* n/a* HWiNFO32 HWiNFO32 Kernel Driver
System n/a* n/a* mssmbios Microsoft System Management BIOS Driver
System n/a* n/a* nsiproxy @%SystemRoot%\system32\drivers\nsiproxy.sys,-2
System Network* 4* rdbss @%systemroot%\system32\wkssvc.dll,-1000
System n/a* n/a* TermDD Terminal Device Driver
System n/a* n/a* Wanarpv6 @%systemroot%\system32\rascfg.dll,-32012
Automatic FSFilter Virtualization n/a* luafv @%systemroot%\system32\drivers\luafv.sys,-100
Automatic Filter 2 tifsfilter Seagate DiscWizard FS Filter
Automatic Video n/a* nvsvc NVIDIA Display Driver Service
Automatic COM Infrastructure n/a* DcomLaunch @oleres.dll,-5012
Automatic COM Infrastructure n/a* RpcEptMapper @%windir%\system32\RpcEpMap.dll,-1001
Automatic COM Infrastructure n/a* RpcSs @oleres.dll,-5010
Automatic Event Log n/a* eventlog @%SystemRoot%\system32\wevtsvc.dll,-200
Automatic AudioGroup n/a* AudioEndpointBuilder @%SystemRoot%\system32\audiosrv.dll,-204
Automatic AudioGroup n/a* AudioSrv @%SystemRoot%\system32\audiosrv.dll,-200
Automatic ProfSvc_Group n/a* gpsvc @gpapi.dll,-112
Automatic profsvc_group n/a* ProfSvc @%systemroot%\system32\profsvc.dll,-300
Automatic ProfSvc_Group n/a* SENS @%SystemRoot%\system32\Sens.dll,-200
Automatic ProfSvc_Group n/a* Themes @%SystemRoot%\System32\themeservice.dll,-8192
Automatic UIGroup n/a* UxSms @%SystemRoot%\system32\dwm.exe,-2000
Automatic MS_WindowsLocalValidation n/a* SamSs @%SystemRoot%\system32\samsrv.dll,-1
Automatic PlugPlay n/a* PlugPlay @%SystemRoot%\system32\umpnpmgr.dll,-100
Automatic Plugplay n/a* Power @%SystemRoot%\system32\umpo.dll,-100
Automatic PlugPlay n/a* wudfsvc @%SystemRoot%\system32\wudfsvc.dll,-1000
Automatic NDIS 14 rspndr Link-Layer Topology Discovery Responder
Automatic NDIS 15 lltdio Link-Layer Topology Discovery Mapper I/O Driver
Automatic TDI n/a* Dhcp @%SystemRoot%\system32\dhcpcore.dll,-100
Automatic TDI n/a* Dnscache @%SystemRoot%\System32\dnsapi.dll,-101
Automatic TDI n/a* lmhosts @%SystemRoot%\system32\lmhsvc.dll,-101
Automatic TDI n/a* Wlansvc @%SystemRoot%\System32\wlansvc.dll,-257
Automatic ShellSvcGroup n/a* ShellHWDetection @%SystemRoot%\System32\shsvcs.dll,-12288
Automatic SchedulerGroup n/a* Schedule @%SystemRoot%\system32\schedsvc.dll,-100
Automatic SpoolerGroup n/a* Spooler @%systemroot%\system32\spoolsv.exe,-1
Automatic NetworkProvider n/a* BFE @%SystemRoot%\system32\bfe.dll,-1001
Automatic NetworkProvider n/a* LanmanWorkstation @%systemroot%\system32\wkssvc.dll,-100
Automatic * n/a* AVP Kaspersky Anti-Virus Service
Automatic n/a* n/a* BITS @%SystemRoot%\system32\qmgr.dll,-1000
Automatic n/a* n/a* clr_optimization_v4.0.30319_32 Microsoft .NET Framework NGEN v4.0.30319_X86
Automatic n/a* n/a* clr_optimization_v4.0.30319_64 Microsoft .NET Framework NGEN v4.0.30319_X64
Automatic n/a* n/a* cpuz133 cpuz133
Automatic n/a* n/a* CryptSvc @%SystemRoot%\system32\cryptsvc.dll,-1001
Automatic n/a* n/a* DPS @%systemroot%\system32\dps.dll,-500
Automatic n/a* n/a* EFS @%SystemRoot%\system32\efssvc.dll,-100
Automatic n/a* n/a* EventSystem @comres.dll,-2450
Automatic n/a* n/a* FDResPub @%systemroot%\system32\fdrespub.dll,-100
Automatic n/a* n/a* ForceWare Intelligent Application Manager (IAM) ForceWare Intelligent Application Manager (IAM)
Automatic n/a* n/a* Greg_Service GRegService
Automatic n/a* n/a* gupdate Google Update Service (gupdate)
Automatic n/a* n/a* hpqddsvc HP CUE DeviceDiscovery Service
Automatic n/a* n/a* IKEEXT @%SystemRoot%\system32\ikeext.dll,-501
Automatic n/a* n/a* iphlpsvc @%SystemRoot%\system32\iphlpsvc.dll,-500
Automatic n/a* n/a* Jasmio.MediaCenter.Service Media Center Support Service
Automatic n/a* n/a* LanmanServer @%systemroot%\system32\srvsvc.dll,-100
Automatic n/a* n/a* MMCSS @%systemroot%\system32\mmcss.dll,-100
Automatic n/a* n/a* Net Driver HPZ12
Automatic n/a* n/a* NlaSvc @%SystemRoot%\System32\nlasvc.dll,-1
Automatic n/a* n/a* nsi @%SystemRoot%\system32\nsisvc.dll,-200
Automatic n/a* n/a* nSvcIp ForceWare IP service
Automatic n/a* n/a* nTuneService Performance Service
Automatic n/a* n/a* NVR0FLASHDev NVR0FLASHDev
Automatic n/a* n/a* OberonGameConsoleService Oberon Media Game Console service
Automatic n/a* n/a* PcaSvc @%SystemRoot%\system32\pcasvc.dll,-1
Automatic n/a* n/a* PEAUTH PEAUTH
Automatic n/a* n/a* Pml Driver HPZ12
Automatic n/a* n/a* secdrv Security Driver
Automatic n/a* n/a* sppsvc @%SystemRoot%\system32\sppsvc.exe,-101
Automatic n/a* n/a* Stereo Service NVIDIA Stereoscopic 3D Driver Service
Automatic n/a* n/a* stisvc @%SystemRoot%\system32\wiaservc.dll,-9
Automatic n/a* n/a* SysMain @%SystemRoot%\system32\sysmain.dll,-1000
Automatic n/a* n/a* tcpipreg TCP/IP Registry Compatibility
Automatic n/a* n/a* TrkWks @%SystemRoot%\system32\trkwks.dll,-1
Automatic n/a* n/a* TunerFreeMCEService TunerFreeMCEService
Automatic n/a* n/a* UpdateCenterService Update Center Service
Automatic n/a* n/a* Updater Service Updater Service
Automatic n/a* n/a* UPSmonitor UPSmonitor
Automatic n/a* n/a* Winmgmt @%Systemroot%\system32\wbem\wmisvc.dll,-205
Automatic n/a* n/a* WMPNetworkSvc @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101
Automatic n/a* n/a* wscsvc @%SystemRoot%\System32\wscsvc.dll,-200
Automatic n/a* n/a* WSearch @%systemroot%\system32\SearchIndexer.exe,-103
Automatic n/a* n/a* wuauserv @%systemroot%\system32\wuaueng.dll,-105
Automatic n/a* n/a* YahooAUService Yahoo! Updater
You can see where nvstor64 is loading. that is one of the NVidia drivers you could not update. And it may be OK.

I do see Kaspersky is loading and ntune is loading. Both of these are known to cause BSOD's on some systems. I thought you had uninstalled Kaspersky and replaced it with MSE for the trouble shooting purposes?

Ntune is a third party performance enhancer utility. These tune up programs do not work with Win 7. Don't use them. Uninstall it. I found three threads where the posters had found conflicts between NTune and the NVstor.sys driver.

I also see that Seagate DiscWizard is loading. The two obsolete drivers, timntr.sys and tifsfilt.sys are associated with DiscWizard. I didn't see where the drivers were loading though.

I suggest that you run your system. If you get another BSOD, uninstall Kaspsersky using the removal tool >
Info > Tool Install MSE in its place. Reboot and run your system. If you get another BSOD after that, upload it.

If the above does not work, I recommend that you take advantage of your warranty and send your machine off to be checked out.

Do keep us updated.


My System SpecsSystem Spec
12 Jul 2010   #46
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

ok carl and (others )
i have to go out so will report back ASAP thanks for your time and patience in this problem you have been a great help and your knowledge is really appreciated yes i will take advantage of the warranty and ring them tomorrow there is something not right maybe the machine will get tested better this time than last all they done was reinstall windows, this time i will make a report for them about the errors and hope thy find the fault. in the windows logs its all there for them and the dumps thanks again
My System SpecsSystem Spec
12 Jul 2010   #47
CarlTR6

Windows 7 Ultimate 32 bit
 
 

And maybe, you have solved the problem.
My System SpecsSystem Spec
15 Jul 2010   #48
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

hi every one
i think the cause is the kaspersky klif.sys as you have pointed out carl a while back. i have thrown it in the trash unless kis can get it to work in windows 7 thats where it will stay this time so i have put on trend micro internet security Pro trial. see how i get on. thanks for all your support i will update soon in this thread. BSOD has taken its toll on me now. blue is not my favourite colour!!! i had a bad spate of bsod two days ago i will post them if you want but i have been able to see what the cause is. kaspersky. i have been on the forums there and im not the only one with crashes this is a paragraph from softpedia> What's new in Kaspersky Internet Security 2011 2010.0.0.463 Beta:
Changes in klif driver - memory leaks
Changes in driver kl1 - BSOD in kimul subystem
Change of AppInfo for chineese localization – added international key support – changes in module lic.ppl
Changes in file balloon.html for spanish localization
Changes in file bl.ppl - hangs during signature updates when "gaming profile" is active
Rare product crashes
Signature auto-update now operates properly
Kaspersky Internet Security 2011 11.0.1.400 Critical Fix 1 Beta / 11.0.0.232 - Changelog - Softpedia

but i have not installed this version nor did i try it i will wait and see how i get on with trend micro.
My System SpecsSystem Spec
15 Jul 2010   #49
Jonathan_King

Windows 7 Professional x64
 
 

NO! NO NO NO!

Don't install Trend Micro. It is not just Kaspersky that causes BSODs. Installing Trend Micro can also cause BSODs.

Install MSE: http://www.microsoft.com/security_essentials

That is the only AV you need.
My System SpecsSystem Spec
15 Jul 2010   #50
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Jonathan is right on target. Most security suites can cause conflicts with Win 7. Avoid them. You are inviting trouble.

If you wish to use a third party firewall, try Comodo; it seems to run well with Win 7. There have been a few isolated instances of it causing a problem. However, for troubleshooting, stick with MSE and Windows Firewall until you know your system is running smoothly. Then you can experiment. I can only recommend MSE and Avast for antivirus programs.

To further explain about security suites, here is a quote from an expert who is also a member here. He has been researching and studying this problem. I highly respect his advice and opinions.

Quote:
My theory revolves around the enhanced security that came about in Vista when the user tokens were split. A "user-admin" account in Vista & Windows 7 runs with a single user token. When full admin rights are needed, elevation occurs via consent.exe (UAC) and the 2nd token is obtained for the particular function requiring full admin permission. Only the single Hidden Admin user account (SID = x-500) runs with both user tokens in Vista & Windows 7.

Certain system services run under the "Local Account". The firewall drivers run in kernel mode under NT AUTHORITY\SYSTEM and can block local NETBIOS ports used by system services, resulting in APPHANGs, which after 30000ms, becomes an APPCRASH.

- Windows Explorer or IE8 screen background fading white
- small blue circle spinning endlessly
- The phrase "..Not Responding..." appears
- WERCON screen appears and asks about reporting, close program, check online for solution, restart the crashing app, etc...

In XP, all admin accounts run with 2 user tokens = full admin rights; hence the reason Zone Alarm, NIS, KIS, MIS, N360, et al., do not have problems. Only 1 level of security to deal with.

I have always held that the differing levels of security in Vista/ Windows 7 make it extremely difficult for Internet Security Suites to function normally (as in XP).

Food for thought!
J. C. Griffith
My System SpecsSystem Spec
Reply

 Need help with bsod chapter 2




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