New
#1
Blue Screen on Shut Down
Twice in two days now I've gone to shut down the computer and it's restarted instead. The first time I wasn't watching, but just now I saw it happen, a blue screen then restart.
Error info:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: a
BCP1: 00008312
BCP2: 00000002
BCP3: 00000001
BCP4: 8340A8B3
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\071210-22312-01.dmp
C:\Users\Louise\AppData\Local\Temp\WER-36187-0.sysdata.xml
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What's occurring and how can I fix it?
DMP Zip attached