Anyone can help? Black screen after startup


  1. Posts : 6
    Windows 7
       #1

    Anyone can help? Black screen after startup


    I am using the windows 7 OS just about 4 months. Now I have a big problem when I boot my computer. When I boot it, after "welcome to windows 7" the display become black and just the cursor be active. I lost the start menu, toolbar and all. So I can entered to the programs by task manager with ctr+alt+del.
    If anyone have some solutions, please help me! Thanks
      My Computer


  2. Posts : 22,814
    W 7 64-bit Ultimate
       #2

    Hello ovutikang, welcome to Seven Forums!



    First see if you can download and install the free version of Malwarebytes, then in safe mode do a full scan to let it check for any malware; be sure to post back to keep us informed; have a look at the links below.


    Malwarebytes Free Virus Scanner

    How to Start Windows 7 in Safe Mode
      My Computer


  3. Posts : 6
    Windows 7
    Thread Starter
       #3

    Thanks for help. I have done a full scan in safe mode.
    There were 13 malwares have been cleaned.
    The display still dark (black), No desktop.
      My Computer


  4. Posts : 22,814
    W 7 64-bit Ultimate
       #4

    Hello again.



    Now download and install then run a full scan with this one as well, if it comes up with anything run another full scan with MBAM. MS Security Essentials is a full time virus scanner that you can leave on all the time to protect the system.


    Microsoft Security Essentials
      My Computer


  5. Posts : 6
    Windows 7
    Thread Starter
       #5

    Dear Bare..............
    I can't install The Microsoft Security Essentials, error code 8x80070002
      My Computer


 

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