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Windows 7: Anyone can help? Black screen after startup

11 Jul 2010   #1
ovutikang

Windows 7
 
 
Anyone can help? Black screen after startup

I am using the windows 7 OS just about 4 months. Now I have a big problem when I boot my computer. When I boot it, after "welcome to windows 7" the display become black and just the cursor be active. I lost the start menu, toolbar and all. So I can entered to the programs by task manager with ctr+alt+del.
If anyone have some solutions, please help me! Thanks


My System SpecsSystem Spec
.
11 Jul 2010   #2
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello ovutikang, welcome to Seven Forums!



First see if you can download and install the free version of Malwarebytes, then in safe mode do a full scan to let it check for any malware; be sure to post back to keep us informed; have a look at the links below.


Malwarebytes Free Virus Scanner

How to Start Windows 7 in Safe Mode
My System SpecsSystem Spec
11 Jul 2010   #3
ovutikang

Windows 7
 
 

Thanks for help. I have done a full scan in safe mode.
There were 13 malwares have been cleaned.
The display still dark (black), No desktop.
My System SpecsSystem Spec
.

12 Jul 2010   #4
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello again.



Now download and install then run a full scan with this one as well, if it comes up with anything run another full scan with MBAM. MS Security Essentials is a full time virus scanner that you can leave on all the time to protect the system.


Microsoft Security Essentials
My System SpecsSystem Spec
21 Jul 2010   #5
ovutikang

Windows 7
 
 

Dear Bare..............
I can't install The Microsoft Security Essentials, error code 8x80070002
My System SpecsSystem Spec
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 Anyone can help? Black screen after startup




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