BSOD, Freeze, and Restart

So1dier said:

Hi, I just got my computer a week ago and built it myself, I was having issues with video and it freezing but I figured out my video card was bad so I bought a new one.

I've had my new video card for about 3 days now and the first 2 days it worked perfectly but today at a lan my computer got the BSOD once on Team Fortress 2, then while watching a video on youtube it froze once with looping audio, and now it randomly restarted. I was just watching a video and the screen went black and the next thing to appear on the screen was the boot up screen.

Does anyone know what is going on?

Hi So1dier and welcome

We need the actual dmp file created when your computer crashed. Use these instructions to find it and upload it to us.

https://www.sevenforums.com/crash-loc...d-problem.html

Let us know if you need help

Jan

I'm having trouble locating the minidump folder or file. I looked under C: Windows and can't find anything that says minidump. I also turned on show hidden files and folders but I can't find it.

So1dier said:

I'm having trouble locating the minidump folder or file. I looked under C: Windows and can't find anything that says minidump. I also turned on show hidden files and folders but I can't find it.

So1dier,

See if this helps you.
Note the BSOD Dump & System File Collection app (EXE file) may take some time to run.

https://www.sevenforums.com/crashes-d...tructions.html


Jan.

Just got the BSOD again. I wrote down the numbers on the BSOD Screen.

*** STOP: 0x0000007E (0xFFFFFFFFC0000005, 0xFFFFF80002EC2209, 0xFFFFF880009A99D8, 0xFFFFF880009A9240)

I just got BSOD again. This time it was completely different numbers and near the top it showed a line it didn't show before.

IRQL_GT_ZERO_AT_SYSTEM_SERVICE

Capt.Jack Sparrow said:

Hello,

It might be under C:\Windows a File called Memory.dmp if you didn't find it there mostly that option might have disabled

1. Go to Start and type in sysdm.cpl and press Enter
2. Click on the Advanced tab
3. Click on the Startup and Recovery Settings button
4. Ensure that Automatically restart is unchecked
5. Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box
6. Ensure that the Small Dump Directory is listed as %systemroot%\Minidump << where your .dmp files can be found later
7. Click OK twice to exit the dialogs, then reboot for the changes to take effect.

Hope this helps,
Captain

I checked the automatically restart box cause it was unchecked and selected the small memory dump(256 kb) in the dropdown box, but the rest was the same. Does any of the information I gave you in the attachment tell you anything?

My computer crashed with those settings and I still don't see and memory.dmp or minidump file/folder.