Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Empty "Windows Help and Support"

12 Jul 2010   #1

Empty "Windows Help and Support"

Have Win7x64 Ult.
When open: Start--"Help and Support" see empty screen with title on top only. Can not do anything inside this white box.
Will appreciate any suggestion.

My System SpecsSystem Spec
12 Jul 2010   #2

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Try this, if errors are found run several times
SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
12 Jul 2010   #3

Windows 7 Ultimate X64 SP1

Hi stasioau. Try doing a Repair Install that fixed it for me when I had this issue.
My System SpecsSystem Spec

12 Jul 2010   #4

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Severdslo is probably correct. But may be easier to try SFC first, if that does not work try the other, which will probably do the trick.
My System SpecsSystem Spec
13 Jul 2010   #5


Thanks so much.
SFC does not work. When get 100%, go out of screen,without any info.
Repair Install does not show "Go online to get the latest updates for installation" but start regular installation.
It looks like have to install from beginning.
Best regards
My System SpecsSystem Spec

 Empty "Windows Help and Support"

Thread Tools

Similar help and support threads
Thread Forum
Windows Search brings 0 bytes "not" empty files
I have big collection of pictures over 100000. Recently when i search for a jpg in windows search the file will show up with .jpg (extension at the end) won't open at all and in properties says the size is 0 bytes. But when clicked on that file and choose "Open file location" it redirects me to...
General Discussion
blank/empty list in "turn windows features on or off"
As the title suggests, every time I open "turn windows features on or off" the box stays blank no matter how long I wait. I have tried several things and have searched for quite a long time for solutions, but to no avail. The things i've tried include; everything in the following - FIX Blank or...
General Discussion
No "usb legacy support" "qfan" options on my asus laptop bios.
Entering the bios limits me to certain options. Is there anyway to access the other options? sorry, newbie here.
Performance & Maintenance
Windows 7 x64 Pro, "empty folder" bug?
I've noticed that sometimes Windows Explorer reports some folders as being empty, even though they aren't. Reentering that folder would reveal the files eventually. Has anyone noticed this bug? I'm already wondering how many folders did I accidentally delete because of this bug.
General Discussion
"this folder is empty" windows 7
HI. I had recently installed a game and shortly after that. I cannot open any folders on my PC. everything has a "this folder is empty" message. No idea what to do. but with so many programs like avg, superanti, malwarbytes,ect. I dont know how this could have happned. OS: Windows...
General Discussion
Windows Home Server "Vail" Drops Drive Extender Support
Sad article about Windows Vail not offering Drive Extender any longer. Windows Home Server 'Vail' drops drive extender support, MS suggests you buy bigger HDDs -- Engadget *UPDATE* Apparently due to a huge backlash of negative responses from the IT world. Steve is checking this issue...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:20.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App