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Windows 7: Windows 7 doesn't go past Starting Windows

12 Jul 2010   #1
tilsid

windows 7 professional
 
 
Windows 7 doesn't go past Starting Windows

Hi guys,
So recently my computer has started behaving weirdly. This has never happened before and I find it weird because I haven't changed any settings.
So the problem is that when I restart or turn on my laptop, everything works fine until the welcome screen. I can the the hp logo at the start, the starting windows screen but then the screen is blank (instead of the welcome screen) and all I see is my mouse which I can move around. After 40-50 seconds, the laptop restarts and this continues 3-4 times. Finally windows loads.
This even happens when I try to boot into safe mode. I don't understand whats causing the problem here.
I have attached what i can see (Starting Windows) and can't see (Welcome, only black screen with movable mouse) . Can anyone help me out here? I'm on Win7Pro.
Thanks!


My System SpecsSystem Spec
.
12 Jul 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

My System SpecsSystem Spec
12 Jul 2010   #3
tilsid

windows 7 professional
 
 

Yes it does richc46
My System SpecsSystem Spec
.

12 Jul 2010   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Download and scan with malwarebytes
http://www.malwarebytes.org/mbam.php

Run an antivirus scan.
My System SpecsSystem Spec
12 Jul 2010   #5
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Im posting separately, so that you do not miss this.
After the virus scan and malware scan, if you still have the problem do THIS
My System SpecsSystem Spec
12 Jul 2010   #6
tilsid

windows 7 professional
 
 

Ok thanks, will let you know later.
My System SpecsSystem Spec
12 Jul 2010   #7
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Just take your time, I or someone else will be here to help.
My System SpecsSystem Spec
15 Jul 2010   #8
tilsid

windows 7 professional
 
 

Nope, none of that helps. Even the startup repair did nothing.
My System SpecsSystem Spec
15 Jul 2010   #9
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

My System SpecsSystem Spec
Reply

 Windows 7 doesn't go past Starting Windows




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