Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Studio XPS 16 BSOD

15 Jul 2010   #1

Window 7
Studio XPS 16 BSOD


Hoping someone might be able to help me out before I see if I can get the laptop replaced.
I am getting a BSOD generally once a day, everyday, it is always when the system is sitting idle and not when I am working on it. This started approximately 2-3 months ago

System Info:

Dell Studio XPS 16 - purchased 10/09
CPU: Intel Core2Duo P8600
RAM: 4GB - not sure of brand
HD: 500GB ST9500420ASG
VID : ATI Mobility Radeon HD4670
Vista Ultimate 64 (OEM)- original OS
Windows 7 Ultimate 64 (OEM)- upgraded several months later when Win7 was released via free Dell upgrade. System operated perfectly up until 2-3 months ago.

Things tried or had done with no positive results:

1. Updated all drivers
2. Ran chkdsk
3. Ran SFC /scannow
4. Formatted hd and did clean install of Win7 and updated all drivers (06/28).
5. Contacted Dell, who did went thru their A,B,C list.
6. Dell sent out tech (07/14) who replaced motherboard, wireless card and power brick.

System crashed last night and just moments ago after I rebooted it and left it alone for a couple of hours.



My System SpecsSystem Spec
15 Jul 2010   #2

Microsoft Window 7 Professional 32 bit

Hello Welcome to SF

Usual causes: Device driver
PCI.sys was blamed in all of the crash dumps, it was a common issue with XP.
U might want to consider a Repair Install

What antivirus are you using? third party antivirus software known for causing BSOD. Please remove them for time being, replaced by Microsoft Security Essential:

BugCheck 9F, {3, fffffa800468c060, fffff80000b9c4d8, fffffa8008b70410}

Probably caused by : pci.sys

Followup: MachineOwner
My System SpecsSystem Spec
15 Jul 2010   #3

Window 7

The original OS was Vista Ultimate 64 which I did an in place upgrade to Win7 Ultimate 64 with no issues for several months. After I started having BSODs everyday. I tried numerous things to trouble shoot the problem, finally resorting to formatting and doing a complete clean install of Win7 and when that didn't fix it, calling Dell who finally had a tech come out and replace the motherboard and wireless card.

I am presently using Sunbelt Vipre 4.0 Premium. I will try removing it and replacing it as suggested.

Thanks for looking at this.

My System SpecsSystem Spec

22 Jul 2010   #4

Window 7

Hi ttran,

You were pretty much right on the money. I believe it was the FW component of vipre premium crashing my system instead of the AV though since I had been running their stand-alone AV (without issue) and had upgraded to their AV/FW solution.

I uninstalled it and installed ms essentials, as you suggested, and the BSODs went away. Looks like I will need a different FW solution since I contacted sunbelt tech support and they couldn't find a solutions to the issue.

Thank you,

My System SpecsSystem Spec

 Studio XPS 16 BSOD

Thread Tools

Similar help and support threads
Thread Forum
BSOD Pinnacle Studio 16
Hi, I installed Pinnacle Studio 9, but the PCI board to capture video did not work. So, I upgraded to Studio 16, and my PCI was recognized by my pc. But, when I try to capture some video, my windows crash. I tried many times, but it was not succesfull. Is there a way to fix that? Thanks
BSOD Help and Support
BSOD once, now Studio 15 randomly rebooting.
Well, 4 days ago. My computer all of the sudden shut down and the bluescreen appeared, though it quickly went away and I had no time to read any of it, just to freak a little. The studio 15 is almost going on three years and has always run perfectly smoothly for me. Now every time I turn it on...
BSOD Help and Support
Looking to purchase studio headphones, Sony MDR-V6 Studio Monitorgood?
I'm not sure if i'm creating this in the correct section. Please move if i didn't. thanks... Hey peeps, I'm looking to purchase some studio headphones for Laptop and Ipod use. I'm not trying to spend a lot of money, but i would want something that sounds great for music. I've been looking at a...
Sound & Audio
BSOD W7 Pro 64 Dell Studio 1557
I have been getting the BSOD for months. Dell has recently replaced my hard drive and memory, but I am still getting the BSOD. It has only happened twice since dell was out a week ago to replace my drive and memory, but in the past it happened every day to 3 days. I have the following...
BSOD Help and Support
BSOD on Dell Studio 15 1558
Recently I have been getting the annoying blue screen and crashes on my one month old Dell Studio 15. Attached are the minidumps from windows. I have ran whocrashed and it has not identified the issue, other that it points to a driver. I have not upgraded any drivers since getting the...
BSOD Help and Support
Dell Studio 1558 - BSOD once per day
Hi all, I received my laptop two days ago and for two days i got a weird, glitchy BSOD. I tried updating the graphics card drivers and BIOS yesterday but today, unfortunately, it happened again, the same weird glitch looking blue page and then a restart. Attached are the two minidumps. Hope any...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:44.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App