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Windows 7: Unexpected BSOD

15 Jul 2010   #1

windows 7
Unexpected BSOD

Hello all,

I was doing some work in visual studio and had some mp3's and http file downloads running when my computer BSOD'd.

minidump has been attached but I can't seem to read it.

anyone have any idea what it says?

My System SpecsSystem Spec
15 Jul 2010   #2

Microsoft Window 7 Professional 32 bit

The stop code 24 is usually related to hard drive issue. Ntfs.sys, which is hard drive controller driver was blamed. Therefore, I would suggest you to run a disk check and hard drive diagnostic. Here are instructions:
To perform a disk check: Disk Check
To perform HD diagnostic: HD Diagnostic (please download diagnostic tool from the hard drive manufacture site).

BugCheck 24, {1904fb, fffff880088e35d8, fffff880088e2e40, fffff80002cb4085}

Probably caused by : Ntfs.sys ( Ntfs!NtfsDeleteInternalAttributeStream+f8 )

Followup: MachineOwner
Please remove Virtual CD program such as Deamon tool or Alcohol 120%, they use sptd.sys, which I found in the loaded drivers. Please use this tool to remove sptd.sys.
DuplexSecure - Downloads

Let us know if you need help

My System SpecsSystem Spec
15 Jul 2010   #3

Windows 7 Ultimate 32 bit

Error code 24 is essential a hardware or hardware related error code.
Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure
I saw evidence in the dmp of corrupted memory. Follow Ttran's advice and see if the sptdt.sys is the cause.
My System SpecsSystem Spec


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