7 HangsUp/Freezes while watching video or keeping the laptop idle

Hello !! Welcome to SF !!

We need some more information before troubleshooting. Please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.

Good Luck,
Captain

Ok finally got it......



OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name VISHAL-PC
System Manufacturer Dell Inc.
System Model Inspiron 1545
System Type X86-based PC
Processor Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. A05, 25-02-2009
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume3
Locale India
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name VISHAL-PC\VISHAL
Time Zone India Standard Time
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 1.96 GB
Available Physical Memory 1.18 GB
Total Virtual Memory 3.93 GB
Available Virtual Memory 2.91 GB
Page File Space 1.96 GB
Page File C:\pagefile.sys

Can you please fill out all sections of your System Specs and post back, this will help us to troubleshoot further.

If you dont know all your specs, then Speccy will give you the info you need.

Hello,

If you have any Virtual drivers like Alcohol 120 or Daemon tools uninstall it. Also i would recommend to uninstall ESET as well also use the Removal Tool to clean the left over entries ESET Knowledgebase - Uninstallers (removal tools) for common antivirus software then you could download and use Microsoft Security Essentials. Also download Malwarebtyes and run a complete scan. Post us back how it goes

Good Luck,
Captain