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Windows 7: BSOD problem

20 Jul 2010   #11
Jonathan_King

Windows 7 Professional x64
 
 

I have to suspect a failing video card.

I would advise buying one at a PC store that will allow you to return it if need be.
Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\_jcgriff2_\dbug\__Kernel__\072010-21091-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`03e0b000 PsLoadedModuleList = 0xfffff800`04048e50
Debug session time: Tue Jul 20 01:46:50.891 2010 (UTC - 4:00)
System Uptime: 0 days 3:47:10.029
Loading Kernel Symbols
...............................................................
................................................................
.................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff87fa7ead820, 0, fffff80003e854ba, 5}


Could not read faulting driver name
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_DMA_POOL::AcquireBuffer+91 )

Followup: MachineOwner
---------



My System SpecsSystem Spec
.
20 Jul 2010   #12
Terrencejun

Win 7 x64
 
 

But the BSODs only happen when I'm playing games. No problem occur when running PS or AI or some software like those.
My System SpecsSystem Spec
20 Jul 2010   #13
Jonathan_King

Windows 7 Professional x64
 
 

What is AI?

Games are famously tough on the video card. Photoshop is known for high resource consumption all around, including RAM, video card, and CPU.

Games also use the DirectX portion of the card more than other applications, and as you can see from the dump report, the DirectX part is what failed.
My System SpecsSystem Spec
.

21 Jul 2010   #14
Terrencejun

Win 7 x64
 
 

AI is Adobe Illustrator...

Please help me to check these two BSODs to make sure if it's video card problem. thx~

Attachment 86731
My System SpecsSystem Spec
22 Jul 2010   #15
Terrencejun

Win 7 x64
 
 

................Anyone?
My System SpecsSystem Spec
23 Jul 2010   #16
Jonathan_King

Windows 7 Professional x64
 
 

Sorry, I was busy all day yesterday, and I am still getting caught up from threads today.

It could still be hardware, definitely.

...Summary of the Dumps:
Code:

Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Wed Jul 21 13:30:06.239 2010 (UTC - 4:00)
System Uptime: 0 days 1:23:45.377
BugCheck A, {ffffecab027a8600, e, 1, fffff80003e94b60}
Probably caused by : ntkrnlmp.exe ( nt!KiIpiProcessRequests+160 )
BUGCHECK_STR:  0xA
PROCESS_NAME:  nba2k10.exe
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Tue Jul 20 13:49:38.366 2010 (UTC - 4:00)
System Uptime: 0 days 2:36:49.519
BugCheck D1, {ffffffffb8af39d8, 2, 1, fffff8801149af41}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+48f41 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии
My System SpecsSystem Spec
30 Jul 2010   #17
Terrencejun

Win 7 x64
 
 

I uninstalled the video card driver and reinstalled several days ago and it seemed that no bluescreen about nvlddmkm.sys happened again. But this new occured. I don't know if it is about my video card, and how to fix it. thx
Attachment 88322
My System SpecsSystem Spec
30 Jul 2010   #18
Jonathan_King

Windows 7 Professional x64
 
 

I am once again forced to suspect a bad graphics card. I suggest purchasing a new one to test, or taking it into the PC shop and let them deal with it.

Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\Desktop\Downloads\073010-29062-01\073010-29062-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`03e5b000 PsLoadedModuleList = 0xfffff800`04098e50
Debug session time: Fri Jul 30 09:22:32.937 2010 (UTC - 4:00)
System Uptime: 0 days 10:38:43.701
Loading Kernel Symbols
...............................................................
................................................................
.................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc000001d, fffff8800145b33f, fffff880053ff818, fffff880053ff080}

Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiSubmitRenderCommand+903 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
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